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Aileen Rodriguez

W-2 box 15 has no state blank and employer state id is missing - What to do?

Hey everyone, I'm kinda freaking out about my taxes this year. Just got my W-2 from my new job (started last July) and noticed that box 15 is completely empty - no state listed and no employer state ID number either. The company operates in multiple states, and I worked remotely from home in Nevada for part of the year, but then moved to Arizona mid-December. I was going through TurboTax and it kept asking me for the state information, but there's literally nothing in box 15 to enter. Box 16 shows state wages of $21,450 and box 17 shows state income tax of $1,142, but without knowing which state this is for or having the employer state ID, I'm not sure how to proceed. Has anyone dealt with this before? Do I need to contact my employer for a corrected W-2, or is there some way to file without this information? Tax deadline is coming up soon and I'm getting nervous!

Zane Gray

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This is actually pretty common, especially with multi-state employers. The missing information in Box 15 can definitely cause problems when filing, but there are ways to handle it. First, even though Box 15 is empty, the fact that Boxes 16 and 17 have amounts means state taxes were withheld somewhere. Based on your situation, it's likely either Nevada or Arizona (though Nevada doesn't have state income tax, so it's almost certainly Arizona). I'd recommend reaching out to your employer's payroll department right away. They need to issue you a corrected W-2 with the proper state information and state ID number in Box 15. While waiting, you can look at your last paycheck stub from 2024 - it usually shows the state tax information that should match what's on your W-2. If you're in a rush, you can file with the information you have, but you'll likely need to file an amended return later once you get the corrected W-2.

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Thanks for explaining this. I have a similar issue but my employer is really small (just 5 employees) and doesn't really have a payroll department. Is there another way to find the employer state ID number if I can't get them to respond quickly?

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Zane Gray

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If you're dealing with a small employer, you still have options. Check your last few pay stubs, as they often contain the state ID information even if it's missing from your W-2. You could also contact your state's department of revenue directly. If you know which state the taxes were withheld for, you can call them and explain the situation. In some cases, they can look up the employer's state ID number in their system if you provide the company name and federal EIN (which should be on your W-2).

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I struggled with a similar W-2 problem last year and spent hours trying to figure it out myself. I finally found this tool called taxr.ai (https://taxr.ai) that helped me solve the issue without having to wait weeks for a corrected form from my unresponsive employer. They have this feature where you can upload your incomplete W-2 and other tax documents, and their AI analyzes everything to identify issues like missing state IDs. It even helped me determine which state my employer had been withholding for based on my payment history and where the company operates. Saved me from having to file for an extension while waiting for a corrected form. Instead of stressing about box 15 being blank, I just uploaded my documents and got clear guidance on how to proceed with filing correctly.

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Monique Byrd

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How exactly does the tool figure out which state the taxes were withheld for? Seems like it would need access to info that's not on the W-2 itself.

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I'm skeptical about any AI tool having access to employer state ID numbers. Wouldn't that be private info? Does it just make an educated guess, or does it actually somehow know the real ID number?

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The tool works by analyzing patterns in your tax documents and pay stubs if you upload those too. It doesn't magically access private employer databases, but it helps identify which state you're likely dealing with based on where you lived, where the company operates, and the withholding amounts. For finding the actual state ID number, it guides you through the proper channels to obtain it - whether that's contacting your state tax department or showing you exactly what to request from your employer. It basically streamlines the research process rather than having to figure it all out yourself.

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I was super skeptical about taxr.ai at first (as you could probably tell from my earlier comment), but after struggling with my employer who kept promising a corrected W-2 but never delivered, I decided to give it a shot. The tool actually helped me identify that my missing state ID was for Illinois, even though I had worked in multiple states. It guided me through getting the information I needed directly from the Illinois Department of Revenue by providing the exact form to use and what to request. The AI was able to match my withholding amounts to the state tax rates and narrow it down. What impressed me was that instead of just guessing, it showed me the evidence for why it determined Illinois was the state I needed, and then gave me step-by-step instructions for obtaining the missing information. Way better than waiting on my employer who never seemed to prioritize my request.

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Lia Quinn

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If you're still having trouble getting your employer to provide a corrected W-2 with the state info in box 15, you might need to contact the IRS directly. I had the same problem last year and spent WEEKS trying to get through to the IRS help line with no luck - constant busy signals and disconnects. I finally used this service called Claimyr (https://claimyr.com) that got me through to an actual IRS agent in under 45 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c The IRS agent confirmed that the employer is required to provide complete W-2 information and gave me the official process to follow. They also explained that I could file Form 4852 (Substitute for W-2) if my employer continued to refuse providing a corrected form. This was crucial because my employer was dragging their feet and tax day was approaching fast.

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Haley Stokes

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Wait, how does this service actually work? Do they just call the IRS for you or what? I'm confused how any service could get through when the phone lines are always jammed.

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Asher Levin

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Sounds like a scam to me. Nobody can magically get through to the IRS faster. They probably just keep autodialing and charge you for the privilege. I bet they're just using the same callback feature the IRS already offers for free.

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Lia Quinn

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They don't call for you - they use technology to hold your place in the IRS phone queue and then call you when they've reached an agent. It uses the IRS's own callback system but handles the waiting part automatically so you don't have to stay on hold for hours. The service monitors the hold line and then alerts you when an agent is about to pick up, saving you from having to sit through all that horrible hold music. For me, it was worth it because I needed specific guidance on how to handle my employer's refusal to correct my W-2, and I couldn't afford to waste an entire day trying to get through on the phone.

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Asher Levin

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I need to eat some humble pie here. After my skeptical comment about Claimyr, I was still desperate to get through to the IRS about my own W-2 issues and decided to try it anyway. It actually worked exactly as advertised. I set it up at around 8:30 in the morning, went about my day, and got a call back at 10:15 letting me know an IRS agent was on the line. I was honestly shocked it worked so efficiently. The IRS agent walked me through the process of filing Form 4852 as a substitute for my incorrect W-2, explained exactly what documentation I needed to provide, and even gave me tips on how to estimate the state allocation when my employer had failed to specify it. This was after my employer had ignored THREE requests for a corrected form. Sometimes being proven wrong is actually a good thing when it solves your problem!

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Serene Snow

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If you're in a real hurry and can't wait for a corrected W-2, you might be able to use your last December paystub to figure out which state the taxes were withheld for. Usually the state abbreviation is listed somewhere on your paystub next to the state tax withholding. Most payroll systems break down taxes by state, so even if your W-2 is missing the info in box 15, your paystubs should show it. Just make sure the state withholding on your last paystub roughly matches the amount in box 17 on your W-2.

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That's actually a really good point about the paystubs! But what if the numbers don't match up exactly between my last paystub and W-2? Mine are off by about $120 - is that normal or a problem?

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Serene Snow

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A small difference between your last paystub and W-2 is completely normal. The $120 difference could be from your final paycheck of the year, especially if it crossed into the new year for processing. What you want to check is that the state on your paystubs is consistent and that the overall total is reasonably close to your W-2 amounts. Small discrepancies are expected because sometimes adjustments are made during year-end processing. As long as you're confident about which state the withholding was for, you can proceed with that information while waiting for the corrected W-2.

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Romeo Barrett

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Just a heads up that Nevada doesn't have state income tax, so if you lived there for most of the year, the state tax withheld ($1,142) would definitely be for Arizona. Even though you only lived in AZ for a couple weeks in December, your employer might have withheld Arizona state tax for your entire employment if that's where the company is based.

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That makes so much sense! I just checked and you're right - my company's headquarters is in Phoenix. I bet they've been withholding Arizona taxes this whole time even while I was in Nevada. That would explain the amount in box 17. Thank you all for the help! I'm going to reach out to my employer first thing tomorrow, but at least now I know what to ask for specifically. I'll also check my last paystub like someone suggested to confirm the state. This has been super helpful!

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Just wanted to add that if you do end up filing Form 4852 as a substitute for your W-2, make sure to keep detailed records of all your attempts to get the corrected information from your employer. The IRS may ask for documentation showing that you made a good faith effort to obtain the correct W-2. Also, since you moved from Nevada to Arizona mid-December, you'll likely need to file as a part-year resident in Arizona. Arizona has specific rules about when you become a resident for tax purposes, and since your employer was withholding Arizona taxes the whole time, you may actually owe additional state taxes or be entitled to a refund depending on how long you were actually an Arizona resident. I'd recommend checking Arizona's part-year resident requirements on their Department of Revenue website before filing to make sure you're handling the residency piece correctly along with the missing W-2 information.

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Sofia Torres

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This is really helpful advice about the part-year resident situation! I'm actually dealing with something similar - moved from Texas to California in October and my employer has been withholding California taxes the whole time. One thing I learned is that some states have different rules about when withholding starts versus when you actually become a resident for tax purposes. In my case, even though CA taxes were being withheld from day one of my employment, I only became a CA resident when I physically moved there. So I ended up getting a partial refund because they had been over-withholding. @efbaa3930fe3 - definitely worth looking into Arizona's specific rules since you were only physically there for a couple weeks but they may have been withholding all year. You might be in for a nice surprise!

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This is a great discussion with lots of helpful advice! I just wanted to add one more option that might help if you're still stuck waiting for your employer to respond. You can also try contacting the Arizona Department of Revenue directly at (602) 716-6932. Since it sounds like Arizona is the state that withheld your taxes, they might be able to help you identify your employer's state ID number if you provide them with your employer's name and federal EIN (which should be in box b on your W-2). Arizona's tax department is generally pretty responsive, and they deal with this issue frequently. They can sometimes look up the employer in their system and provide you with the missing state ID information over the phone. This could save you from having to wait for a corrected W-2 if your employer continues to drag their feet. Also, since you mentioned using TurboTax, they have a feature where you can enter "Unknown" for the state ID temporarily and then amend your return later once you get the correct information. It's not ideal, but it's an option if you're running up against the deadline and still don't have the corrected form.

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Sofia Perez

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This is really solid advice about contacting Arizona directly! I had a similar situation a few years ago where my employer's payroll company went out of business right before tax season, leaving me with incomplete W-2s. The state tax department was actually more helpful than I expected - they not only provided the missing employer ID but also helped me understand how to calculate what my state tax liability should have been based on my income and withholding. They even sent me a letter confirming the employer information that I could include with my tax filing. One tip: when you call, have your Social Security number, employer's full legal name (exactly as it appears on your W-2), and the federal EIN ready. They can usually pull up the information pretty quickly if you have those details. Way faster than waiting weeks for an unresponsive employer to get their act together!

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