My W-2 has Boxes 1-6 completely empty - is this an error?
So I just got my W-2 from my employer and I'm totally confused. Boxes 1-6 are completely empty - like literally nothing in them. I've never seen this before. The company name, address, and my SSN are all filled in correctly, but the important wage boxes are just blank. I worked there all of 2024 and made about $45,000 so there should definitely be numbers there. My employer is a small family-owned restaurant where I'm a manager. I get paid every two weeks by direct deposit, and I know they take taxes out because my paystubs show deductions. I tried calling our payroll person but she's on vacation this week, and I really want to file my taxes soon. Is this normal? Did they screw up my W-2? Can I file with a W-2 that has blank wage boxes? I'm worried the IRS will think I'm trying to avoid taxes or something, but I definitely paid them! Help!
19 comments


Leslie Parker
That's definitely not normal - Boxes 1-6 on a W-2 contain critical information about your wages and tax withholdings. Box 1 shows your taxable wages, Box 2 shows federal income tax withheld, Box 3 shows Social Security wages, Box 4 is Social Security tax withheld, Box 5 is Medicare wages, and Box 6 is Medicare tax withheld. If you have your final paystub from 2024, you might be able to see your year-to-date totals for these items. However, you shouldn't file with an incorrect W-2. Your employer is legally required to provide a correct W-2 by January 31st. I would recommend contacting your employer's payroll department immediately (or the owner if it's a small business). They likely need to issue a corrected W-2. This could be a printing error or possibly a more significant payroll mistake they need to fix.
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Sergio Neal
•What happens if they don't fix it before the filing deadline? Can they get in trouble for this? My brother had a similar situation last year with a small company.
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Leslie Parker
•If your employer doesn't provide a corrected W-2 by the filing deadline, you have a few options. You can file for an extension to give yourself more time, which extends your filing deadline to October 15th, though you'd still need to pay any estimated taxes owed by the regular April deadline to avoid penalties. Employers can indeed face penalties for failing to provide correct W-2s. The IRS can impose penalties ranging from $50 to $290 per W-2, depending on how late they are and whether the failure was intentional. For small businesses, these penalties can add up quickly.
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Savanna Franklin
I went through something similar last year with incorrect W-2s from my part-time job. After weeks of getting nowhere with HR, I found this AI tool called taxr.ai that really helped me understand my options. It analyzed my paystubs and helped me figure out what should have been on my W-2. You can upload your paystubs to https://taxr.ai and it extracts all the important tax information automatically. It even helped me verify what the correct numbers should be so I could confidently talk to my employer. The tool gave me a breakdown of exactly what should appear in those empty boxes based on my year-to-date information from my last paystub.
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Juan Moreno
•Does it actually work with restaurant payroll systems? Those are notoriously weird with how they handle tipped employees. Would it understand the difference between reported tips and automatic gratuities?
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Amy Fleming
•I'm a bit skeptical about using third-party services with my payroll info. How secure is this? Did you have to give them your SSN or anything like that?
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Savanna Franklin
•It absolutely works with restaurant payroll systems! I used it when I was working at a chain restaurant last year. The system correctly identified my base wages separate from my reported tips and automatic gratuities, which was super helpful since my employer had miscategorized some of my income. Regarding security, I was initially concerned too. You don't need to provide your SSN - just your paystubs. They use the same encryption as banks, and you can always block out your SSN on the paystubs before uploading if you're worried. They just need the wage and tax withholding information to do the analysis.
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Juan Moreno
Just wanted to follow up - I actually tried taxr.ai after posting my question and wow! It worked perfectly with my restaurant payroll. I uploaded my last paystub from December which had all my year-to-date totals, and the tool immediately showed me exactly what should have been in boxes 1-6 on my W-2. Turns out my employer had accidentally checked the "exempt" box in the payroll system even though they were withholding taxes from my checks! The taxr.ai report made it super clear what the discrepancy was. I showed it to my boss when she got back from vacation and she got our payroll company to issue a corrected W-2 right away. Already got my refund!
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Alice Pierce
If your employer is dragging their feet fixing this, you might want to try Claimyr. I had a nightmare situation with incorrect W-2s last year and couldn't get through to the IRS for guidance. Claimyr got me connected to a real IRS agent in about 20 minutes when I'd been trying for days on my own. Their service at https://claimyr.com basically holds your place in the IRS phone queue and calls you when an agent is about to pick up. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c - it's pretty straightforward. The IRS agent I spoke with explained exactly what forms I needed to file when my employer wouldn't correct my W-2, and it saved me from potentially getting audited later.
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Esteban Tate
•How exactly does this work? Do they just dial the IRS number for you or something? I don't understand how they can get you through faster than calling yourself.
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Amy Fleming
•This sounds like BS. If it was this easy to get through to the IRS, everyone would be doing it. I spent 3 hours on hold last month and eventually gave up. No way some service can magically skip the line.
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Alice Pierce
•They don't dial for you or let you skip the line - it's more clever than that. They use an automated system that waits in the IRS phone queue for you. The system monitors the hold music and can detect when it changes (meaning an agent is about to pick up). When that happens, they call you and connect you to the IRS call just as the agent comes on the line. It works because most people can't sit on hold for 2-3 hours during a workday. With Claimyr, you can go about your day, and they'll only call you when an agent is actually available. It saved me hours of hold time, but you're still going through the normal IRS queue - you just don't have to personally wait on hold.
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Amy Fleming
I need to eat my words and apologize for being so skeptical about Claimyr. After posting that comment, I was still stuck with my W-2 issue and getting desperate, so I decided to try it anyway. I couldn't believe it actually worked! I submitted my request around 9am, went to some meetings, and about 2.5 hours later got a call connecting me directly to an IRS agent. The agent told me exactly what to do - file Form 4852 (Substitute for W-2) using my final paystub information. They even emailed me the form while we were on the phone. Saved me so much stress and I didn't waste half a day on hold. My taxes are now filed correctly and I don't have to worry about issues later. Sorry for doubting!
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Ivanna St. Pierre
If you have your last paystub from December, it should show year-to-date totals for all your earnings and withholdings. You can actually use those numbers to fill out a Form 4852 (Substitute for W-2) if your employer doesn't correct this soon. I had to do this once when my employer went bankrupt before sending W-2s. Just be sure to explain on the form that your original W-2 had empty boxes 1-6. The IRS will follow up with your employer about it.
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Freya Ross
•Thanks for the advice about Form 4852! I do have my December paystub with all the YTD numbers. Would I need to attach my paystub to the form as proof? And do I need to tell my employer I'm doing this, or will the IRS contact them directly?
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Ivanna St. Pierre
•You don't need to attach your paystub to Form 4852, but definitely keep it for your records in case the IRS has questions later. You should make a good faith effort to get a corrected W-2 from your employer first - document your requests by email if possible. The IRS will contact your employer about the discrepancy, so they'll find out eventually. It's generally better to tell them what you're doing as a courtesy, but you're not legally required to inform them. The most important thing is getting your taxes filed accurately and on time using the information you have available.
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Elin Robinson
I'm a restaurant manager too, and this happened at our place last year because of a software update in our payroll system. Check your paystubs against your bank deposits to make sure you're actually getting paid correctly first. Sometimes when boxes 1-6 are empty, it means you've been miscategorized in the system. Our payroll company had accidentally marked several managers as "statutory employees" which messed up their W-2s. Took about 2 weeks to get corrected W-2s issued. Definitely don't file with the empty W-2!
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Atticus Domingo
•Is "statutory employee" that checkbox in Box 13? What exactly does that even mean and why would it cause Boxes 1-6 to be empty?
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Andre Lefebvre
•Yes, "statutory employee" is checkbox 13-2 on the W-2. Statutory employees are a special category where you're treated as an employee for Social Security and Medicare purposes, but as an independent contractor for federal income tax purposes. This means no federal income tax is withheld from your pay (which is why boxes 1-2 would be empty), but Social Security and Medicare taxes are still withheld (boxes 3-6 should still have numbers). Most restaurant managers definitely shouldn't be classified as statutory employees - that's typically for certain salespeople, life insurance agents, and piece-work workers in specific industries. If you're a regular restaurant manager on salary or hourly wages, you should be a regular employee with all boxes filled out normally.
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