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Fiona Sand

Received 2 W-2 copy bs from same employer - what's going on?

So I just got the weirdest thing in the mail - two W-2 forms from the same employer for 2023 and I'm totally confused. The first W-2 looks mostly normal except it shows state wages for Alabama where I lived briefly (like 2 months) last year, but I definitely didn't work or earn anything there. Then the second W-2 is super weird - it has absolutely NOTHING in boxes 1-14, completely blank, but it does show state wages for Georgia where I actually did work all year. I'm trying to file with TurboTax and it won't let me enter the second W-2 because there's nothing in box 1. I've worked for this company for 3 years and never had this happen before. Has anyone dealt with something like this? Do I need to contact my employer's payroll department? I'm worried about getting flagged for an audit if I don't handle this right.

This is actually more common than you might think! What you're seeing is likely a "correction" situation with your W-2s. When an employer makes a mistake on state reporting, they sometimes issue a second W-2 to fix the error. In your case, it sounds like your employer initially reported your wages to Alabama (where you briefly lived) instead of Georgia (where you worked). The second W-2 with only state wages for Georgia is probably meant to correct this mistake. For your tax filing, you should contact your employer's payroll department to confirm this is what happened. They might need to issue a corrected W-2 (marked as "CORRECTED") that properly shows both your federal and Georgia state wages on a single form. Until then, don't file yet since TurboTax is right to be confused - the system expects Box 1 to contain your federal wages.

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Fiona Sand

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Thanks for this explanation! So should I just wait to file until I get a corrected W-2? I was hoping to file early this year to get my refund faster.

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You definitely want to wait and get this corrected before filing. Filing with incorrect W-2 information can lead to mismatches with what your employer reported to the IRS, which might trigger unnecessary notices or delays. Contact your employer's payroll department right away. Explain the situation and request a properly corrected W-2. Most payroll departments can handle this pretty quickly this time of year since they're actively working on tax forms. Once you get the corrected form, then go ahead with your filing.

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After dealing with a similar W-2 nightmare last year, I found taxr.ai (https://taxr.ai) incredibly helpful for sorting it out. I had three W-2s from the same employer due to a system migration, and it was a complete mess trying to figure out which one was correct. The taxr.ai tool analyzed my documents and explained exactly what was happening - turns out one was a correction that fixed a state withholding error. The system flagged inconsistencies between the forms and showed me which one to actually use for filing. Saved me from a potential audit headache!

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Finnegan Gunn

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How does taxr.ai work exactly? Do you just upload your W-2s and it tells you what to do? I've got a similar situation with multiple 1099s from the same client and I'm confused about which ones I should be using.

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Miguel Harvey

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That sounds useful but I'm always skeptical about uploading my tax documents to random websites. How do you know it's secure? Did it actually solve your problem or did you still need to contact your employer?

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You just upload photos or PDFs of your tax documents and it analyzes them, identifying errors, inconsistencies, and explains what's happening in plain English. It works great for W-2s, 1099s, and other tax forms where you need to compare information. All data is encrypted and they don't store your documents after analysis. In my case, it did solve the problem - it confirmed which W-2 was the final correct version and explained that the others were superseded. I still called my employer to double-check, but the tool was spot-on with its analysis and saved me hours of confusion.

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Finnegan Gunn

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Just wanted to update on my experience with taxr.ai after trying it with my multiple 1099 situation. It was surprisingly helpful! I uploaded my confusing 1099s and within minutes got a clear explanation showing the first one was sent in error and the second was a correction. The analysis even pointed out some reporting inconsistencies I hadn't noticed that could have caused issues with my filing. Definitely worth checking out if you're dealing with multiple versions of tax forms like these duplicate W-2s.

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Ashley Simian

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If you're having trouble getting your employer to issue a corrected W-2 quickly, I can tell you from experience that calling the IRS directly is almost impossible these days. I spent 3+ hours on hold last month trying to get help with a similar W-2 issue. I ended up using Claimyr (https://claimyr.com) to get through to an actual IRS agent. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. They basically hold your place in the IRS phone queue and call you back when an agent is about to answer. The agent I spoke with explained exactly how to handle mismatched W-2s and what documentation I needed from my employer.

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Oliver Cheng

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Wait, you pay a service to wait on hold for you? How does that even work? Couldn't you just put your phone on speaker and do something else while waiting?

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Taylor To

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Sounds like a scam to me. Nobody can get special access to the IRS. I bet they just put you on hold themselves and charge you for the privilege. The IRS is understaffed and there's no magic way around their wait times.

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Ashley Simian

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The service connects to the IRS phone system and navigates the menu options for you, then monitors the hold music. When it detects that a human agent is about to answer, it calls your phone and connects you directly to the IRS agent. It's not about "special access" - they're just doing the waiting for you. I was skeptical too, but waiting on speaker wasn't an option for me since I was at work. After three failed attempts to reach the IRS on my own (getting disconnected twice after 1+ hour waits), this was worth it. I got connected to an actual IRS agent who helped resolve my W-2 issue and explained exactly what forms I needed.

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Taylor To

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I have to apologize and eat my words about Claimyr. After posting my skeptical comment, I decided to try it anyway because I was desperate to talk to someone at the IRS about missing tax documents. It actually worked exactly as described. I got a call back in about 45 minutes (when I had previously waited 2+ hours and got disconnected). The IRS agent I spoke with explained that with duplicate W-2s, I should ask my employer for a "Combined W-2" that shows the correct information for both federal and state. Apparently this is a common issue when employees move between states. Definitely changed my opinion on this service. Sometimes being wrong feels pretty good!

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Ella Cofer

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If your employer is being slow about issuing a corrected W-2, you can also file Form 4852 (Substitute for W-2) with your tax return. It lets you recreate the correct information from your final paystub. I had to do this when my employer went bankrupt and never issued corrected forms. Just be super careful to get the numbers right. You'll need to combine the information from both W-2s to create an accurate substitute form. Your last December paystub with year-to-date totals will help verify everything.

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Kevin Bell

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Isn't filing a 4852 risky though? I heard the IRS flags returns with substitute forms for extra scrutiny. Wouldn't it be better to just wait for the corrected W-2?

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Ella Cofer

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Form 4852 is actually designed for situations exactly like this. While it's true the IRS might look more closely at returns with substitute forms, if your information is accurate and you can explain why you needed to use it (employer error, never received corrected form, etc.), you shouldn't have any issues. That said, if your employer is responsive and will issue a corrected W-2 within a reasonable time, waiting is probably simpler. But if they're dragging their feet or the April deadline is approaching, the 4852 is a legitimate option to file on time.

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Quick question - has anyone had success calling their state tax department about duplicate W-2s? My employer made mistakes on my state withholding and I'm wondering if I should talk to the state first before the IRS?

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Felix Grigori

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Yes! The state tax department was actually much more helpful for me. I had a similar issue last year with Pennsylvania taxes. Called their department of revenue and got through in about 10 minutes. They explained that employers often issue separate W-2s for different states and told me exactly how to report it on my state returns.

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NebulaNomad

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I went through something very similar last year when my employer's payroll system got updated mid-year. What you're describing sounds like a classic state allocation error - your employer probably reported your wages to the wrong state initially (Alabama) and then issued the second W-2 to correct the state reporting to Georgia. The key thing to understand is that you should NOT file with both W-2s. Contact your payroll department immediately and ask them to issue a single corrected W-2 that shows your full federal wages in Box 1 and the correct Georgia state information. Most payroll departments are familiar with this issue and can turn around a corrected form pretty quickly. In the meantime, definitely don't try to force the incomplete W-2 into TurboTax - the IRS computers will flag the mismatch between what your employer reported and what you filed. Better to wait a week or two for the proper correction than deal with IRS notices later.

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