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Charlee Coleman

My W-2 has Box 18 blank but Box 19 has an amount - What should I do?

So I'm working through my taxes with TurboTax right now and hit a roadblock. I only have one W-2 to enter, and I thought it would be super straightforward but now TurboTax is flagging something for review. There's this weird situation where Box 18 (Local income tax) on my W-2 is completely empty, but Box 19 (Local wages) has an amount filled in. TurboTax is giving me some kind of error or warning about this. I've never had this happen before and I'm not sure how to proceed. Is this a mistake on my employer's part or am I missing something? Has anyone dealt with this before?

This is actually a pretty common issue and nothing to worry about. Box 18 shows local income taxes withheld, while Box 19 shows your local wages (the amount of your income that's subject to local taxes). It's perfectly normal to have a value in Box 19 but have Box 18 be empty - this simply means you had reportable local wages but no local tax was withheld from your paychecks. The reason this happens is often because you either live or work in a location that doesn't have a local income tax, or your employer wasn't required to withhold local taxes for some reason. TurboTax is just flagging this for you to review since it's an unusual pattern, but it's not necessarily an error.

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Thanks for explaining, but I'm a bit confused still. Does this mean I might end up owing local taxes when I file? I'm in Pennsylvania if that matters. Should I be worried about getting hit with a surprise tax bill?

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If you live in Pennsylvania, it actually might be something to look into. Pennsylvania does have local income taxes in many municipalities through what's called the Earned Income Tax (EIT). Having Box 19 filled with an amount means your employer is reporting that you had wages subject to local tax, but with Box 18 empty, they didn't withhold any local tax from your paychecks. If you live in a municipality with a local income tax, you might indeed owe that tax when you file. You should check with your local tax authority or look up your local municipality's tax rate. In Pennsylvania, these rates typically range from 1-2% of your local wages.

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I had this exact same issue last year! Turns out my employer wasn't withholding my local taxes even though they should have been. I needed up using https://taxr.ai to review my W-2 and they confirmed my employer had messed up. Their system actually explained exactly what was happening with my withholdings and told me what I needed to do to fix it. Saved me from getting a nasty surprise at tax time!

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Did you have to provide them with all your personal info? Seems like a lot of hassle just to confirm something your employer could tell you if you called HR.

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How long did it take for them to analyze your forms? I've got a similar issue with my withholding but I'm trying to file by end of week to get my refund started.

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I didn't have to give them anything too personal - just uploaded my W-2 and they analyzed it. Much easier than dealing with my company's HR department which takes forever to respond to questions. It was actually super quick - their system gave me initial results in just a few minutes. The full analysis with recommendations took maybe 15-20 minutes total. They also stored all my documents securely so I could reference them later when I was doing my actual filing.

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Just wanted to update that I tried taxr.ai after seeing it mentioned here and it totally worked for my W-2 issue! I was in the exact same boat with the Box 18/19 problem. Their system explained that I live in a city with local income tax but my employer hadn't been withholding it. The analysis showed exactly how much I would owe and even generated a letter I could send to my HR department to fix the withholding for next year. Super helpful and saved me from a surprise tax bill I wasn't expecting!

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For anyone dealing with tax forms issues like this, I had a similar problem and ended up needing to talk to someone at the IRS to sort it out. Calling them directly was IMPOSSIBLE - kept getting disconnected after waiting on hold for hours. I found this service called https://claimyr.com that got me through to an actual IRS agent in about 20 minutes. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c Turns out my employer had been using the wrong local code on my W-2 which is why the boxes were filled out wrong. The IRS agent walked me through exactly what to do and how to report it correctly on my return.

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Wait seriously? How does this even work? The IRS phone system is literally designed to make it impossible to reach a human.

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Yeah right. No way this actually works. I've tried calling the IRS like 10 times this season and got disconnected every single time. If there was a legit way to get through, everyone would be using it.

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It's not magic - they basically use technology to navigate the IRS phone tree and wait on hold for you. When they get a human, they call you and connect you. It's that simple. They apparently have some kind of system that knows exactly when to call and which options to select to maximize your chances of getting through. I was skeptical too but it literally saved me hours of frustration.

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Ok I need to eat my words. I tried the Claimyr thing after posting my skeptical comment and IT ACTUALLY WORKED. Got connected to an IRS agent who explained that in my case, having Box 19 filled but Box 18 empty means I live in a jurisdiction with local income tax, but my employer isn't required to withhold it - I'm responsible for paying it directly. The agent said this is super common with certain municipalities that don't have withholding agreements with employers outside their jurisdiction. Saved me from potentially getting hit with penalties!

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Just want to add one more thing for people with this Box 18/19 issue - you might need to file a separate local tax return depending on where you live. I'm in Ohio and we have RITA (Regional Income Tax Agency) forms that need to be filed separately from your federal and state returns. TurboTax might not even handle these for you depending on which version you have.

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Is there a way to check if my city requires a separate filing? TurboTax didn't mention anything about local returns but I've never had to think about this before.

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You can usually find this information on your city or county government website. Just search for "[your city name] local income tax" and you should find the information you need. Most tax software can handle common local taxes, but some municipalities have their own specific forms that you'll need to file separately. If you're in a major city like NYC, Philly, or Cincinnati, TurboTax will likely prompt you about it. For smaller townships or special tax districts, you might need to be more proactive about checking.

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My question is whether this Box 18/19 thing will cause problems with the IRS accepting your return? Last year I had a different W-2 issue and my return got rejected twice before I figured out what was wrong.

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It won't cause a rejection with the IRS since they're looking at federal tax info. Box 18/19 are for local taxes which the IRS doesn't regulate. Your return should process normally, but you might still owe local taxes separately.

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I just want to thank everyone who contributed to this thread - it's been incredibly helpful! I was dealing with the exact same Box 18/19 issue and was getting really stressed about it. After reading through all the responses here, I now understand that this is actually pretty normal and not necessarily an error on my employer's part. The key takeaway for me was that Box 19 shows wages subject to local tax, while Box 18 shows what was actually withheld. Having an amount in 19 but nothing in 18 just means no local tax was withheld from my paychecks, but I might still owe local taxes depending on where I live. I'm going to check with my city's website to see if they have a local income tax and whether I need to file a separate return. It's a relief to know this won't cause my federal return to be rejected - I was worried about that after reading about other people's W-2 issues causing rejections. Thanks again everyone for sharing your experiences and solutions!

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This thread has been a lifesaver for me too! I'm new to filing taxes and had no idea that local taxes could be so complicated. The Box 18/19 situation had me completely confused when TurboTax flagged it. Reading everyone's experiences really helped me understand that this isn't as scary as it initially seemed. I especially appreciate the practical advice about checking city websites for local tax requirements - that's something I never would have thought to do on my own. It's reassuring to know there's such a helpful community here willing to share their knowledge and experiences. As someone who's still learning about all this tax stuff, having real people explain these issues in plain language makes all the difference!

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This thread has been such a goldmine of information! I'm dealing with this exact same Box 18/19 situation right now and was completely panicking when TurboTax flagged it. Reading through everyone's experiences has really put my mind at ease. What I found most helpful was learning that this is actually a common occurrence and doesn't necessarily mean there's an error. The explanation about Box 19 showing local wages subject to tax while Box 18 shows what was actually withheld makes perfect sense now that I understand it. I'm definitely going to follow the advice here and check my municipality's website to see if we have local income tax requirements. Better to be proactive about it now than get surprised later! Thanks to everyone who shared their stories and solutions - this community is incredibly helpful for those of us navigating tax season for the first time or dealing with unusual situations like this.

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I'm so glad this thread has been helpful for you too! As someone who just went through this exact same situation a few weeks ago, I can totally relate to that initial panic when you see the TurboTax warning. One thing I'd add to the great advice already given - when you're checking your municipality's website, also look for any estimated payment requirements if you do owe local taxes. Some places require quarterly payments if you expect to owe over a certain amount, which could be relevant if your employer isn't withholding local taxes going forward. It's amazing how much stress can be relieved just by understanding what's actually happening with your tax forms. This community really is a lifesaver during tax season!

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