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Freya Pedersen

TurboTax returns rejected 3 times by IRS because of missing 1095-ABC forms - I have TWO 1095s attached including Healthcare Marketplace form - help!

Hey everyone, I'm tearing my hair out over here trying to file my taxes! I've used TurboTax for years without any problems but I'm hitting a brick wall this filing season. So here's the situation - I've tried submitting my tax return THREE separate times through TurboTax, and each time the IRS has rejected it claiming I'm missing my 1095-ABC forms. The frustrating part? I definitely have TWO 1095 forms properly attached in the documents section of my return - including one from the Healthcare Marketplace! I've double-checked everything multiple times. The forms are there, they're properly uploaded, and I even verified that TurboTax shows them as attached in the documents section. I'm completely stumped about why the IRS keeps saying they're missing. Has anyone else run into this problem? I've always filed without issues in the past years, so I'm genuinely confused about what's going wrong this time. Any ideas or suggestions would be incredibly appreciated because I'm running out of patience and the filing deadline isn't getting any further away!

This is actually a pretty common issue with the 1095 forms this year. The problem might not be that the forms aren't attached, but rather that there's a mismatch between the information on your 1095 forms and what's entered in your tax return. First, make sure the names, SSNs, and all other personal information on your 1095 forms exactly match what's in your tax return. Even minor discrepancies can trigger a rejection. Next, verify that the coverage months indicated on your forms match what you've reported in TurboTax. Sometimes TurboTax doesn't properly import all the coverage information. Also, double check if you have Form 1095-A specifically from the Marketplace. The 1095-B and 1095-C forms are for information only and don't need to be attached to your return, but the 1095-A is required if you purchased insurance through the Marketplace and are claiming Premium Tax Credits. If you received advance premium tax credits, you absolutely must file with Form 1095-A and complete Form 8962 to reconcile those credits. This is often the missing piece that causes rejections.

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Thanks for the detailed response! I'm having a similar issue. Quick question - does it matter which 1095 form I attach first? And what if my 1095-A shows coverage for only part of the year, but I had employer coverage (1095-B) for the other months? Do I need to indicate that somewhere specific in TurboTax?

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The order of attachment doesn't matter, but what's crucial is how you enter the information in TurboTax. When you have partial year coverage from the Marketplace (1095-A) and partial employer coverage (1095-B), you need to make sure TurboTax understands your full coverage situation. When you reach the healthcare section in TurboTax, you should indicate that you had coverage from multiple sources and specify the exact months for each. TurboTax will ask about your Marketplace coverage separately, and that's where you'll enter the 1095-A information and complete Form 8962 for the premium tax credit reconciliation. The software should then properly indicate your full-year coverage status to the IRS.

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After spending hours going in circles with a similar issue, I finally discovered taxr.ai (https://taxr.ai) and it was a game-changer. I uploaded my 1095 forms and tax return, and their system immediately identified the problem – my 1095-A had a different address than what was on my tax return because I moved mid-year. The tool analyzes your tax documents and highlights inconsistencies that might cause rejection. It also provides step-by-step guidance on how to fix these issues in TurboTax. For 1095 form problems specifically, it can detect mismatches in names, SSNs, coverage periods, and premium amounts that we might easily overlook. I was able to correct the issues in about 10 minutes and my return was accepted on the next submission. Might be worth checking out if you're still struggling after trying the basic fixes.

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Does this work if you're filing jointly? My wife and I are having similar issues but our 1095-A has both our names on it. Would the tool still catch problems in that scenario?

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I'm a bit skeptical about using third-party services with my tax docs... How secure is this? And does it actually modify your return or just tell you what's wrong?

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Yes, it absolutely works with joint filings. The system is designed to recognize both names on the 1095-A and match them against your joint return information. It's particularly helpful for catching discrepancies when there are multiple names involved. It doesn't modify your return - it's strictly an analysis tool that flags potential issues and gives you instructions on how to fix them yourself in TurboTax. The platform uses bank-level encryption for document handling, and they don't store your documents after analysis is complete. I was hesitant at first too, but it was far less painful than calling the IRS or spending more hours trying to figure it out on my own.

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Just wanted to follow up - I tried taxr.ai after my initial skepticism, and I'm genuinely impressed. My situation was slightly different (my 1095-A had my name misspelled compared to my tax return), but the system caught it immediately. What really surprised me was how specific the guidance was. It didn't just say "name mismatch" - it highlighted exactly which characters were different and gave me step-by-step instructions for fixing it in TurboTax. My return was accepted on the next try after three previous rejections. The peace of mind was absolutely worth it, especially since I was getting anxious about missing the filing deadline. Definitely recommend for anyone dealing with mysterious rejection issues.

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Had a similar nightmare scenario with 1095 forms and couldn't get anyone at the IRS to explain the rejection reason. After waiting on hold for 3+ hours multiple times and getting disconnected, I tried Claimyr (https://claimyr.com) and they got me connected to an IRS agent in under 20 minutes. The agent explained that there was a specific error code related to my 1095-A that wasn't being properly communicated in the rejection notice. Apparently, the Marketplace had submitted updated information that didn't match what was on my original 1095-A form. If you want to see how it works, there's a demo video here: https://youtu.be/_kiP6q8DX5c. Basically, they navigate the IRS phone system for you and call you back when an agent is about to answer. Completely changed my perspective on dealing with the IRS.

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Wait, so they charge you just to call the IRS for you? Couldn't you just keep calling yourself? What's the success rate with this service?

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Is this just for tax filing issues or could I use it for my missing refund problem too? Been waiting almost 3 months and can't get through to anyone.

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It's not just calling - they use a system that continuously redials and navigates the IRS phone tree until they get through, which can take hours. When an agent is about to answer, they call you and connect you immediately. I spent over 9 hours across 3 days trying myself with no success before using this. You can definitely use it for refund issues too! It works for any IRS phone line - they have options for different departments. I've heard from friends who used it for audit questions, refund status, payment plans, and other issues. The key is that you don't waste hours of your day on hold - you just get the call when an agent is ready.

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Alright, I need to admit I was wrong about Claimyr. After my skeptical comment, I decided to try it myself because I was desperate to resolve my 1095-A rejection issue before the filing deadline. It actually worked exactly as described. I spent less than $20 and got connected to an IRS agent within 25 minutes after trying unsuccessfully for days on my own. The agent confirmed there was a specific mismatch between my Marketplace records and what I had entered, and guided me through exactly what needed to be corrected. Return accepted on the next submission. Would have saved myself a week of stress if I'd just tried this sooner instead of being skeptical. Sometimes it's worth paying for convenience when dealing with government bureaucracy.

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Could it be a file format issue? Had a similar problem last year and realized TurboTax wasn't properly processing my 1095-A because I uploaded it as a JPG instead of PDF. Try downloading the forms directly from the Healthcare.gov account if possible, then re-upload them as PDFs! Also double check that your AGI from last year matches what the IRS has on file. Sometimes rejections about "missing forms" are actually related to identity verification issues.

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Thanks for the suggestion! I just checked and my forms are already PDFs, so I don't think that's the issue. I did download them directly from my Healthcare.gov account too. I'm pretty sure my AGI from last year is correct since I used the same TurboTax account and it carried over automatically. I'm wondering if there's some weird glitch in how TurboTax is attaching the forms to my e-file submission. Might try clearing my browser cache and starting a fresh session.

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Clearing the cache is definitely worth trying! Another thing to check is if you completed the "reconciliation" process for the premium tax credit in TurboTax. Even if your forms are properly attached, if that section isn't fully completed, it can trigger rejections that mention "missing forms." Also, try going to the Forms section in TurboTax and verifying that Form 8962 (Premium Tax Credit) has been properly populated. Sometimes the information is there but not flowing to the right form. Let me know if any of this helps!

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Has anyone had success calling the Healthcare Marketplace directly instead of the IRS? My return got rejected for a similar reason, and it turned out the Marketplace had updated my 1095-A but hadn't sent me the revised version. They emailed me an updated form within 24hrs of calling them.

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This worked for me too! The Marketplace phone reps were way easier to reach than the IRS. Found out they had recalculated my premium tax credit but the updated 1095-A wasn't automatically sent to me. Got the new form and resubmitted without issues.

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Pro tip: In TurboTax, go to Tax Documents section, delete ALL versions of your 1095 forms, then re-upload them, but make sure to manually enter all the information when prompted rather than letting TurboTax try to "read" the forms. Sometimes their OCR misreads critical info. And double-check the "coverage months" boxes - I've seen cases where TurboTax marks someone as having coverage for incorrect months, which creates a mismatch with what the Marketplace reported to the IRS. Good luck! These 1095 rejections are frustrating but usually fixable with some patience.

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