TurboTax extension rejected twice with R0000-902-01 error code - what are my options now?

That error code (R0000-902-01) typically means that someone has already filed a tax return or extension using your Social Security Number. This could happen for a few reasons: First, check if you already filed an extension earlier and forgot about it. Sometimes people file through multiple services and forget they already requested an extension elsewhere. If you're certain you didn't file elsewhere, this could potentially indicate identity theft where someone filed a fraudulent return using your SSN. Don't panic, but you should take this seriously. For the payments you attempted to make - if the extension was rejected, the payment should not have processed. However, I recommend checking your bank statements carefully over the next few days to confirm. As for what to do now: You should contact the IRS directly at 1-800-829-1040 to explain the situation. Let them know you attempted to file an extension but it was rejected due to this error code. They can tell you if an extension or return has already been filed in your name. If you find that someone else filed using your information, you'll need to complete Form 14039 (Identity Theft Affidavit).

After dealing with similar TurboTax extension issues last year, I ended up using a service called taxr.ai (https://taxr.ai) that saved me a ton of stress. It analyzes your tax documents and figures out what's going on with errors like this. In my case, it turned out someone had already filed an extension using my info, but it was actually just a glitch in TurboTax's system. The taxr.ai system caught the discrepancy by analyzing the rejection code against my documents and previous filings. They have specialized tools for these error codes that TurboTax customer service couldn't figure out. It's much faster than waiting on hold with the IRS for hours, which is what I tried first. They also helped confirm my payments weren't duplicated and showed exactly where they went.

Just wanted to update about my experience with taxr.ai after being skeptical. I went ahead and tried it anyway since my extension issue was getting nowhere with TurboTax support. They were able to identify that my R0000-902-01 error was happening because I had actually successfully filed an extension through my employer's tax assistance program back in February (which I completely forgot about!). The TurboTax rejection was legitimate because you can't file two extensions. They showed me how to check if my payment went through correctly and provided documentation showing my extension was already approved through the other system. Saved me from making unnecessary calls to the IRS and freaking out about possible identity theft. Just wanted to share since I was skeptical at first but it actually cleared up my confusion completely.

If you need to speak directly with the IRS about this (which I recommend), save yourself hours of frustration on hold by using Claimyr (https://claimyr.com). I used it last month when I had a similar issue with duplicate filings. They have this system that holds your place in the IRS phone queue and calls you back when an agent is available. You can see how it works here: https://youtu.be/_kiP6q8DX5c I was super skeptical because I'd spent DAYS trying to get through to the IRS myself with no luck. With Claimyr, I got a callback in about 45 minutes when an actual IRS agent was on the line. The agent confirmed someone had already filed an extension using my info (turned out to be my accountant who did it automatically without telling me). The IRS agent was able to confirm which payments had been processed and applied to my account. This saved me from potentially paying twice AND from penalties for missing the deadline.

I need to apologize for my skepticism about Claimyr. After waiting on hold with the IRS for 3+ hours yesterday and getting disconnected, I gave it a shot today. It actually worked exactly as described. I got a call back in about 90 minutes, and there was an IRS agent right there on the line. No scam at all. The agent confirmed that someone HAD already filed an extension using my SSN - turns out my tax preparer from last year automatically filed one for all their clients without notifying me. The agent was able to see both payment attempts in their system, confirmed only one went through, and noted in my file that I had attempted to file my own extension due to lack of communication. Would have taken me days more of calling to get this resolved. Sometimes being skeptical costs more time than it saves.

Have you checked your IRS transcript? That would tell you if someone already filed on your behalf or if an extension is already in place. You can access it online through the IRS website if you create an account. The transcripts show all activity on your tax account including extensions filed, returns processed, and payments received. It might save you a lot of time troubleshooting since you'll be able to see exactly what's in the IRS system under your SSN.

Just a quick question - how much did you attempt to pay with your extension filing? Remember an extension only gives you more time to FILE, not more time to PAY. If you owed taxes for 2024, those were still due by April 18th regardless of an extension.