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Anastasia Sokolov

Experiencing IRS Reject Code R0000-902-01 - Need Help ASAP!

It's 2:30 in the morning and I'm completely panicking because I just tried to e-file an extension for my taxes (joint with my husband) and got hit with this error message: R0000-902-01 - Taxpayer TIN in the Return Header must not be the same as a TIN of a previously accepted electronic return for the return type and tax period indicated in the tax return. I triple-checked both our SSNs and I KNOW they're correct. Is there any explanation for this that's not identity theft?? We've had a nightmare year - new house purchase fell through, both our cars needed major repairs within weeks of each other, and I've been dealing with some serious health issues that put me in the hospital twice. Life has been complete chaos. I'm desperate for any suggestions on what to do next. Should I just print and mail the extension form? Try to call the IRS? Find a tax professional at the last minute? Any insight would be incredibly appreciated. I'm literally shaking right now.

StarSeeker

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This error usually means that an electronic return has already been filed using one of your SSNs for the current tax year. There are a few possible explanations that don't necessarily mean identity theft: 1) You or your husband might have accidentally filed already (maybe started a return on another software and forgot) 2) Your tax preparer might have filed the extension without telling you 3) Sometimes there's a system glitch where the IRS thinks a return was filed when it wasn't First thing, don't panic. You can still file a paper extension (Form 4868) today. Mail it with a tracking number so you have proof it was sent before the deadline. This will protect you from late filing penalties. Next, you should request a transcript of your account from the IRS website to see if a return or extension has actually been filed. If you can't access online, call the IRS (though be prepared for long wait times).

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Thank you so much for the quick reply! I've been wracking my brain trying to figure out if either of us could have filed already. I was the one handling taxes this year, and I'm positive I didn't complete anything prior to today. My husband definitely wouldn't have done it without telling me. Could someone else have claimed one of us as a dependent maybe? Or could this happen if we filed separately last year but jointly this year?

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StarSeeker

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Filing status changes between years wouldn't cause this error. This specific error is related to a return already being processed for this specific tax year using one of your SSNs. The dependent question is interesting - if someone incorrectly claimed either of you as a dependent, that wouldn't trigger this particular error. This error specifically means a return has been started or completed with one of your SSNs as the primary or secondary taxpayer. Definitely mail that paper extension today and then I'd recommend getting an Identity Protection PIN from the IRS for future filings. After you get the extension sorted, call the IRS to ask about what return might have been filed using your information.

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After dealing with a similar situation last year, I discovered taxr.ai (https://taxr.ai) and it literally saved me hours of stress. When I got a rejection code that made no sense, I uploaded my rejection notice and previous returns, and their AI analyzed everything and pinpointed the issue. Turned out there was a mismatch between how my name was formatted on my previous return vs the current one (hyphen in last name that was inconsistent). Their system compared all my documents and found the discrepancy in seconds. They also provided me with the exact steps to fix it with the IRS. Might be worth checking out for your situation since it sounds like there could be a technical issue rather than identity theft.

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Zara Ahmed

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How exactly does that work? Do real people look at your tax documents or is it actually AI? I'm always nervous about uploading sensitive financial info to random websites.

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Luca Esposito

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I've never heard of this service before. Does it actually help with getting through to the IRS? Because that's the real nightmare - sitting on hold for 3+ hours just to get disconnected.

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It's actually AI-based, not humans reviewing your documents. The system uses secure encryption and analyzes the documents directly on your device before uploading only the essential data. Their privacy policy is pretty solid - they don't keep your documents after analysis unless you specifically request storage. No, it doesn't help with getting through to the IRS directly. It's more for analyzing your tax documents, finding inconsistencies or errors, and giving you specific guidance on what to fix. In my case, it saved me from having to talk to the IRS entirely because I was able to fix the issue myself once I knew exactly what was wrong.

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Zara Ahmed

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I tried taxr.ai after seeing it mentioned here and wow - it actually identified my issue in minutes! I had a similar rejection code (not exactly the same, but another R0000 series), and it turned out my spouse's name on our health insurance documentation didn't match what was in the IRS system (she goes by her middle name but her first name is on her SSN card). The system highlighted the exact fields that were causing the problem and showed me side-by-side comparisons of what I submitted versus what was in the system from previous years. Super clear instructions on how to fix it too. Never would have figured that out on my own!

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Nia Thompson

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I went through something similar last tax season and spent DAYS trying to reach someone at the IRS. After calling for hours and getting nowhere, I found Claimyr (https://claimyr.com) and it was an absolute game-changer. They have this system that basically holds your place in the IRS phone queue and then calls you when an agent is about to pick up. I was skeptical but watched their demo video (https://youtu.be/_kiP6q8DX5c) and decided to try it. Got connected to an actual IRS agent within an hour instead of the 3+ hours I was spending on hold before. The agent confirmed someone had already started a return with my info and helped me sort out the whole mess. Definitely worth checking out if you need to talk to someone at the IRS quickly about this reject code.

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Wait, how does this actually work? I don't understand how they can hold your place in line? That sounds too good to be true honestly.

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Yeah right. Nothing can get you through to the IRS faster. They're designed to be impossible to reach. I'll believe it when I see it.

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Nia Thompson

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It uses an automated system that navigates the IRS phone tree and waits on hold for you. When it detects that an agent is about to pick up, it calls your phone and connects you directly to that agent. It's basically just technology that waits on hold so you don't have to. I was totally skeptical too! I had already spent nearly 8 hours over 3 days trying to reach someone. But it worked exactly as advertised - I got a call when an agent was ready, and I was connected immediately. Saved me from having to sit by my phone for hours listening to that awful hold music. The IRS agent I spoke with was able to see that someone had already initiated a return with my SSN and helped me start the process of resolving it.

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I take back what I said. I tried Claimyr today out of desperation because I needed to talk to the IRS about a similar rejection issue. I was 100% convinced it was a scam, but it actually worked! Got a call back in about 45 minutes and was connected to an IRS rep who confirmed someone had already filed using my spouse's SSN. Started the identity theft process right away and they walked me through filing a paper return with Form 14039 (Identity Theft Affidavit). The rep even gave me a specific fax number to send it to for faster processing. Would have taken me weeks to figure all this out on my own. Definitely worth it for the time saved and peace of mind.

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Had the same error code last year. In my case, I had started a return using TurboTax, then switched to H&R Block software but the TurboTax one had already been submitted even though I never finished it. Check if you started returns on multiple platforms or if you maybe authorized a preparer to file an extension for you. Worst case, do what others suggested - file a paper extension today and sort out the details later. As long as you get that postmarked today, you'll avoid the late filing penalty. Then take your time figuring out what happened.

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This happened to my brother too! TurboTax apparently auto-submitted something even though he hadn't finished. The whole system is ridiculous. He ended up having to file an identity theft affidavit just to get his actual return processed.

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Yeah, many tax software platforms have automatic submission features that aren't always clearly explained. Some will submit a partial return or an extension if you've entered basic info but haven't completed the process. It's always worth checking with any software you might have used. It's actually a lot more common than people realize. The IRS systems aren't great at distinguishing between a completed return and one that was just initiated with basic information. That's why filing that paper extension is so important - it gives you documentation and time to sort everything out.

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Ethan Wilson

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I'm a tax preparer and see this frequently. Another possibility: if you received certain benefits last year (like stimulus or advance child tax credit), the IRS system sometimes treats the information return for those payments as an actual tax return. Call the IRS Practitioner Priority Line if possible - they can sometimes see things in the system that regular customer service can't.

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Yuki Tanaka

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Is there any way normal people can access that Practitioner line? Or do you need some kind of credentials?

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