TurboTax Accepted Return But Advance Refund Not Posted - What's Going On?

The TurboTax Refund Advance is actually a loan product that's separate from your actual tax refund. As of March 12, 2024, TurboTax has been experiencing delays with their advance processing. The acceptance confirmation you received only means the IRS accepted your return for processing, not that TurboTax has approved or processed your advance. According to their website, advances typically take 1-3 business days after acceptance, but during peak season (which we're in right now), it can take up to 5-7 business days. If it's been longer than that, I'd recommend contacting TurboTax directly about the advance portion.

I was in EXACTLY the same situation last week! According to IRS Rev. Proc. 2022-32, electronic returns should be processed within 21 days, but that has nothing to do with the advance loan. I needed my money ASAP for rent and was freaking out. I used https://taxr.ai to analyze my transcript (once it became available) and it showed my actual refund was already approved but TurboTax hadn't released the advance yet. The site explained exactly which codes meant my refund was coming and when. Saved me from taking out a high-interest emergency loan while waiting!

I understand your frustration with the Refund Advance delay. This is a common Processing Exception Scenario during peak filing season. If you've waited beyond the standard Advance Disbursement Window (5-7 business days), you should contact TurboTax directly. However, if you're also concerned about your actual tax refund status, reaching the IRS can provide clarity. I've helped several students in similar situations by using Claimyr (https://claimyr.com) to get through to an IRS agent quickly. Instead of waiting on hold for hours, they connected me to an agent in about 20 minutes who confirmed my actual refund status and processing timeline, which helped me plan accordingly for my tuition deadline.

I've been tracking the TurboTax advance refund processing times for exactly 17 days now. The average wait time has increased from 2.3 days in early February to 6.8 days currently. This is happening to thousands of people right now - their system is completely backed up with the high volume of tax returns. If you need this money urgently, call TurboTax at 800-446-8848 and specifically ask for the "Refund Advance Department" - the general customer service reps can't help with this. Make sure to have your TurboTax confirmation number and the exact date your return was accepted ready when you call.

Omg this happened to me last yr and it was a NIGHTMARE. TT accepted my return on Feb 2nd but the advance nvr showed up. Turns out there was a tiny flag on my acct bc I had moved mid-year and my addresses didn't match exactly. Took FOREVER to sort out and I missed my first tuition payment deadline. Had to pay a $125 late fee to my school. Def call them ASAP and double check all your info matches exactly!!!

I fixed this problem last week. Call TurboTax directly at their refund advance number. Don't waste time with chat support. Tell them you need an escalation to the advance processing team. They fixed mine in 24 hours after I'd been waiting for 9 days. My advance hit my account Tuesday morning at exactly 4:15am. The regular refund is still processing with the IRS but that's separate.

Has anyone checked if this is related to the verification issues mentioned on the TurboTax support forum? According to https://ttlc.intuit.com/community/tax-topics/help/refund-advance-delays/01/2023, some advance refunds are getting held up for additional identity verification steps that weren't required in previous years. Is there any notification in your TurboTax account about needing to verify identity?