TurboTax 5-day Early Refund Option Failed - Anyone with 2/24 DDD Seeing Movement?
Has anyone using TurboTax experienced issues with their 5-day early refund option? According to their support page (https://ttlc.intuit.com/turbotax-support), they're supposed to expedite your refund, but mine now shows they couldn't process it that way. I'm specifically looking for feedback from others who have a direct deposit date (DDD) of 2/24 with fees being deducted from their refund. Have you seen any movement in your accounts? I've checked both the IRS2Go app and my bank portal multiple times but nothing's changed since yesterday.
10 comments
Ivanna St. Pierre
This is a common issue with tax preparation companies' refund advance/early options. Here's what's happening: 1. First, check if your return has been fully processed by the IRS. A DDD (direct deposit date) means it has been approved. 2. When fees are taken out, your refund typically goes through a third-party bank first (Santa Barbara TPG or similar). 3. The 5-day early option is never guaranteed - it's contingent on multiple factors including their internal risk assessment. 4. You can verify your status by going to the TPG website (https://taxpayer.sbtpg.com/) and entering your info. 5. Most refunds with a 2/24 DDD should start appearing between today and tomorrow, even with the early option failing.
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Elin Robinson
I'm going through this exact same situation right now! • Filed through TurboTax on Jan 29th • Got my acceptance notification same day • WMR showed processing for weeks • Finally got 2/24 DDD last week • No early deposit yet despite paying for it Starting to get concerned because I budgeted around receiving this early. Has anyone actually received their early deposit successfully this year?
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Esteban Tate
I've been through this refund delay maze before. It's like being stuck in traffic when you can see your destination but can't reach it! When my early deposit option failed last year, I spent DAYS trying to reach TurboTax and then the IRS. Finally used Claimyr (https://youtu.be/_kiP6q8DX5c) to get through to an actual IRS agent who explained the whole situation. Turns out the bank partner was holding refunds for additional verification. The IRS agent was able to confirm everything was actually fine and gave me the exact timeline. Like having a GPS when you're lost instead of driving in circles!
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Atticus Domingo
Seriously?? $20 just to call the IRS? That seems ridiculous when you can call for free if you're patient enough. I've gotten through before by calling right when they open at 7am. Not worth paying a service when it's YOUR money they're already holding onto! 😤
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Beth Ford
I've tracked tax refunds for the past 4 years, and the TurboTax early option has become less reliable each season. In 2022, most people received their funds 3-4 days early as promised. In 2023, it was more like 1-2 days early. This year, I'm seeing many reports of the early option failing entirely. If your DDD is 2/24, that means the IRS has approved your refund and scheduled it for release on that date. The bank that processes TurboTax refunds (usually SBTPG) should receive it that day, then forward it to your account after taking out fees. In my experience, you should see the money by 2/26 at the latest, assuming no other issues.
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Morita Montoya
I've been tracking exactly 137 reports of TurboTax early refund failures on various forums, and 92.7% of people eventually received their refunds within 24 hours of their official DDD. The early option seems to have a 78.3% failure rate this season compared to only 31.6% last year! I'm shocked at how much worse it's gotten when they're still charging the same fees.
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Kingston Bellamy
I had a DDD of 2/17 with TurboTax fees taken out. The early option failed for me too, but I received my deposit exactly on 2/17 at 3:26am. The key is understanding what your transcript actually shows versus what TurboTax is telling you. I've started using taxr.ai (https://taxr.ai) to analyze my transcripts because it clearly explains all the codes and gives you a more accurate timeline than TurboTax provides. For example, it showed me that my 846 code (refund issued) on 2/17 meant a guaranteed deposit that day, while TurboTax was still showing "pending" in their system.
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Joy Olmedo
I've examined the correlation between transcript codes and actual deposit times extensively. While taxr.ai might provide some basic interpretation, the reality is that the 846 code with a specific date simply indicates when the Treasury scheduled the ACH transfer, not a "guaranteed deposit." Financial institutions process these transfers according to their own schedules, and TPG (TurboTax's bank partner) typically holds funds for 24-48 hours for verification purposes before forwarding to personal accounts. This is standard ACH protocol, not something any analysis tool can expedite.
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Isaiah Cross
I'm extremely frustrated with this whole TPG intermediary bank situation! I need my refund ASAP for time-sensitive expenses and explicitly paid for the expedited processing. The IRS has already approved the refund (cycle code 20240804 on my transcript), yet TurboTax's banking partner is essentially holding our money hostage while they earn interest on it. Has anyone successfully escalated this with TurboTax's Executive Resolution Team? Their standard customer service keeps giving me generic responses about "processing times vary."
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Kiara Greene
Been there, done that. TBH the early refund option is basically a scam IMO. Last yr I had the same issue - DDD was 2/22, TT promised early deposit, nada happened until exactly 2/22. Called TT customer svc and they just read from a script about "banking partners" and "processing times." This yr I skipped the early option and just had my refund direct deposited - got it exactly on my DDD date. Save ur $$ next time and don't fall for the early deposit hype!
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