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Natasha Petrova

SBTPG finally showing my refund via direct deposit for 03/15 - any way to track it accurately?

Just wanted to update everyone who's waiting on their tax refund. I called the SBTPG automated system today (after checking for weeks with nothing) and finally got some info. No trace number yet, but the system said my refund will be sent via direct deposit on 03/15. So looks like it's actually moving forward! Has anyone had experience with how accurate their dates are? I'm trying not to get too excited until I actually see the money in my account.

The SBTPG dates are generally pretty accurate. When it says direct deposit for a specific date, that means they're planning to send it that day. In most cases, you'll see the money in your account within 1-2 business days after that date, depending on your bank. The fact that you got a specific date is a really good sign! The system wouldn't show that unless your refund was already approved and in their processing queue. Just keep in mind that some banks might hold it for 24 hours before making it available to you.

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Thank you! This is my first time dealing with SBTPG so I wasn't sure how reliable their system is. Good to know the date is likely accurate.

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my bank (wells fargo) always posts these deposits around 3am the day after SBTPG sends it. So if ur getting it 3/15 u might see it very early 3/16

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Thats great to know! I use Chase so hopefully they're quick too.

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I was in a similar situation last month and got completely frustrated trying to track my refund using the IRS tools. Nothing was clear and I kept getting different answers. Finally tried taxr.ai and it was a game changer. It actually analyzed my transcript and explained exactly what was happening with my refund - showed me the codes I didn't understand and gave a timeline prediction that was spot on. Way better than trying to piece together info from automated systems. Saved me hours of stress! https://taxr.ai

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Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?

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It actually does a bunch more than just reading the transcript. It analyzes all the codes and dates, explains what each one means in plain english, and gives you a timeline of what's happened and what's coming next. It also identifies if there are any problems or delays. Seriously, I was shocked at how much more I understood after using it compared to hours of googling transcript codes myself.

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does it require any personal information? sounds kinda sketchy

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You upload your transcript that you download from the IRS. It's secure and they explain how it works on their site. I was skeptical too but its actually really helpful!

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After waiting for like 6 weeks with no updates on WMR, I finally got through to the IRS by using Claimyr.com. Had an agent on the phone within an hour who told me my refund was just waiting for final processing and gave me an actual timeline. Talking to a real human solved everything in 15 minutes when I'd been stressing for over a month! The peace of mind was totally worth it - I was able to tell my landlord exactly when I could pay rent lol.

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how much did that cost tho? isn't calling the IRS free anyway?

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yeah calling is free but have u tried lately? I spent HOURS trying to get through the normal way and kept getting disconnected. Claimyr bypasses all that. honestly it was the best money I ever spent just to get a straight answer and stop worrying. Got my refund the exact day the agent said I would.

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Ugh I've been trying to call the IRS for 2 weeks and can't get through 😩 I'm gonna try this tomorrow

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wait is this actually real? ive been trying to get through for ages

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100% real. wouldn't have believed it myself but I was desperate. They basically navigate the phone tree for you and when they get an agent, they call you and connect you. Saved me hours of frustration.

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SBTPG is usually pretty reliable with dates. When I got my date (2/18), I received my deposit exactly on that day. But keep in mind that they don't control when your bank actually makes the funds available to you. Check your account around midnight on 3/15 and you might see it pending.

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Is this your first time using SBTPG? Just be aware they take their fees out before sending you the money. If you had any tax prep fees that were supposed to come out of your refund, SBTPG handles that. So the amount you get might be less than your total refund amount.

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Yeah I paid upfront for tax prep so shouldnt be any fees. My tax guy said the whole amount should come through.

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That's good! A lot of people don't realize SBTPG takes a cut and then get surprised when the deposit is less than expected. Sounds like you're all set!

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Just a heads up - I've had SBTPG give me a date before and then it changed. Not trying to be negative, just want you to be prepared that sometimes there can still be delays. Mine said 2/10 initially but then didn't actually show up until 2/17. The automated system isnt always updated in real time.

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can confirm this ^ SBTPG isn't always 100% accurate with their dates

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Thanks for the reality check. I'll try not to count on it too much until I actually see it in my account.

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happened to me too. date got pushed back twice before i finally got my money. the irs is such a mess this year 🤦‍♀️

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Has anyone been able to see their refund status on the SBTPG website? I'm in the same situation but the website never shows anything for me - I always have to call.

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Their website is literal trash. I've never been able to get accurate info from it. The phone system is the only reliable way to check.

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the website showed nothing for me until the money was already in my bank account lol. completely useless

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I always get a 'not found' error on their site no matter what info I put in. Their tech team must be the same people who built the irs website 💀

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what number did u call for SBTPG? i keep trying different ones with no luck

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I used 800-901-6663 and followed the prompts for refund status. Had to enter my SSN and expected refund amount.

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thx! gonna try that now

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CONGRATS!!! 🎉🎉 I'm still waiting on mine 😭 Filed on 2/1 and WMR still just says "processing". Maybe I need to call SBTPG too.

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Early filers seem to be waiting longer this year for some reason. I filed 1/29 and just got my DD date yesterday. Hang in there!

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if ur using the SBTPG system, that means you filed through a tax preparer and had the fees taken out of your refund, right? just checking cause i'm trying to figure out if I should be checking SBTPG or not. I filed through TurboTax but paid the fees upfront.

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If you paid your fees upfront with TurboTax, then your refund comes directly from the IRS, not SBTPG. SBTPG only handles refunds where the tax prep fees are deducted from the refund.

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thx for clarifying! guess I'll stick with checking WMR then

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Believe it when you see it in your account lol. I've been burned too many times by "promised" dates that come and go with nothing. The whole system is a joke.

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Has anyone noticed that SBTPG sometimes releases funds in batches? I've filed taxes for my family (me, sister, parents) and we all got our refunds on the same day even though we had different DD dates.

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Yes! This happened to me and my wife last year. Her date was 3 days after mine but we both got paid on the same day.

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Is there any way to change from SBTPG to direct deposit from IRS at this point? I hate that SBTPG takes so long.

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Nope, once you've chosen to have fees taken out of your refund, it HAS to go through SBTPG. You can't change it mid-process. Next year pay your tax prep fees upfront if you want direct IRS deposit.

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ugh that sucks. definitely doing that next year

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Okay but has anyone had SBTPG say a date and then it comes EARLIER? I'm hoping that happens to me lol. My date is for next week but I need the money asap.

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Happened to me once! Date was for Friday but I got it Wednesday morning. Don't count on it though.

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never in my experience. always on the day or later, never early. don't get your hopes up my dude

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SBTPG is the worst. They hold our money for DAYS just to earn interest on it before sending it to us. Should be illegal.

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This is 100% what they do. They probably make millions in interest just by holding everyone's refunds for a few extra days. Total scam.

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facts! they definitely profit off the float. our money sitting in their accounts making them $$$ while we wait

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The best thing I ever did was stop checking my refund status 24/7 and just wait patiently. It'll come when it comes stressing about it won't make it come any faster.

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must be nice to be that zen about money. some of us have bills that need to be paid asap 🙄

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I get that, but checking 10 times a day won't make it arrive any faster. Just causes more anxiety.

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After spending countless hours trying to decipher IRS transcripts and endlessly checking WMR, I finally used taxr.ai and it was a complete revelation. It instantly made sense of all those confusing codes and explained exactly what was happening with my refund. Can't believe I wasted so much time before trying it! https://taxr.ai

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another ad for this thing? is it legit? seems too good to be true

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I used it last week and it's actually pretty impressive. Explained my transcript way better than any of the forums or reddit posts I've been reading. Finally understood why my refund was delayed.

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It's not too good to be true - it's just that the IRS makes everything needlessly complicated and this tool simplifies it. Saved me from calling the IRS which I was about to do out of desperation.

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Anyone else notice the IRS and SBTPG systems don't match up? My WMR shows nothing but SBTPG has my direct deposit date. The lack of coordination is ridiculous.

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classic government efficiency at work 🤡

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WMR hasn't updated for me in 3 weeks but I still got my refund lol. Don't trust it at all

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After getting nowhere for weeks (kept getting the 'still processing' message), I stumbled on claimyr.com and decided to give it a shot. Got connected to an actual IRS agent who explained my return had a simple issue that wasn't even showing up on the website. Fixed it over the phone and my refund was released two days later. Talking to a real person made all the difference!

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How long did you wait to speak to someone? I've been on hold for literally HOURS with the IRS.

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That's the crazy part - I didn't wait at all. The service calls for you and only connects you when they get an agent. Got a call back in about 45 minutes. Best decision I made during this whole tax season nightmare.

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sounds like a paid comment tbh

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nah it actually works, I was skeptical too but I was desperate after trying to reach someone for 2 weeks. Finally just got my refund yesterday after the agent fixed a simple error on my account.

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Just a thought - have you checked with your bank to see if they can tell you about pending deposits? Sometimes they can see it in their system before it posts to your account.

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My experience with SBTPG has been so bad this year I'm never using them again. Last year was fine but this time they've held my refund for 9 days now with no explanation.

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Same!! This is ridiculous. I'm definitely paying tax prep fees upfront next year.

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That's great news! I've been waiting for weeks with no updates myself. It's so frustrating when you're relying on that money for important expenses. I filed early February and still nothing from SBTPG. Did you have to call multiple times to get through, or did they answer right away? I keep getting busy signals when I try their automated line. Fingers crossed your 3/15 date holds - it sounds like most people here have had good luck with their dates being accurate once SBTPG actually gives you one.

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