Recourse for tax preparer messing up my taxes - how to recover overpayment and fees?
I'm absolutely fuming right now. Just discovered my tax preparer majorly messed up my returns, and I've been overpaying thousands of dollars. Need advice on what compensation is reasonable to ask for. Here's what this so-called "professional" did wrong: - Filed Schedule H for household employee taxes even though I already paid these same taxes through 940/941 forms. This resulted in about $14k in double payments over multiple years! - Completely botched some stock sales by entering wrong cost basis and sale prices, despite me giving him detailed breakdowns from my brokerage. The kicker? This same preparer is the one who originally told me to use 940/941 forms for my nanny's taxes! And I definitely included all the W2/W3/940/941 docs in the pile I gave him. I've been using this local firm (small office, about 5 employees) for the past couple years after switching from doing them myself on TurboTax. I dumped them recently because they kept misplacing my documents and almost filed late for 2023. While preparing my 2024 taxes on FreeTaxUSA, I compared to the previous return and discovered these errors. I'm planning to send him a letter requesting: 1. Full refund of preparation fees 2. Compensation for all the hours I've spent preparing amendments 3. Interest on my $14k overpayment Is this asking too much? Not enough? I feel like his incompetence/laziness has cost me significant time and money, plus increased my potential audit risk.
19 comments


MoonlightSonata
You're absolutely entitled to compensation here. Tax preparers have a professional duty to accurately prepare your returns according to the information provided. The fact that they double-taxed your household employee while simultaneously being the one who advised you on the 940/941 process is particularly egregious. Here's what you should request: - Full refund of all preparation fees for the affected years - Reasonable compensation for your time spent fixing their errors (document your hours) - Interest on the overpayment at the IRS statutory rate - They should also cover any amendment filing fees Additionally, you should know that tax preparers are required to have errors and omissions insurance specifically for situations like this. If they refuse to make this right, you can file a complaint with your state's board of accountancy and the IRS (use Form 14157). Keep all communications in writing, and document everything. I'd recommend sending your initial request via certified mail so you have proof of delivery.
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Mateo Gonzalez
•Would they also be responsible for any penalties that might come from amended returns? Also, is there like an industry standard for compensating someone's time for fixing preparer errors?
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MoonlightSonata
•If any penalties arise directly from errors they made, they should absolutely cover those penalties. This is precisely why tax preparers carry professional liability insurance. For compensation of your time, there's no strict industry standard, but a reasonable approach would be to document your hours and request compensation at a fair rate - anywhere from $35-75 per hour depending on your location and profession is generally considered reasonable. Just be sure to keep detailed records of all the time you spend correcting their mistakes.
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Nia Williams
Similar thing happened to me and I was completely overwhelmed trying to fix multiple years of tax mistakes. I found this service called taxr.ai (https://taxr.ai) that analyzed all my past returns and found even MORE errors my preparer had made. They created a detailed report showing exactly what was filed incorrectly and how to fix it - saved me hours of research and headache. The AI basically did a line-by-line review of everything and found tax credits I should have received plus duplicate payments like your Schedule H situation. I was able to use their documentation as leverage when confronting my preparer, and they immediately agreed to refund my fees plus interest when they saw how thoroughly the mistakes were documented.
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Luca Ricci
•How does taxr.ai actually work? Do you upload your past returns and it just finds the errors automatically? My preparer totally botched my business expenses last year and I'm still trying to figure out everything that went wrong.
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Aisha Mohammed
•Sounds interesting but I'm skeptical about giving my tax documents to some random AI service. How secure is it? And can their analysis actually stand up if you need to use it as evidence?
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Nia Williams
•You upload your past returns and supporting documents, and it analyzes everything line by line against tax rules. It's impressive how thorough it is - found deductions my preparer completely missed and flagged incorrect calculations. The security is enterprise-grade with bank-level encryption. I was hesitant too, but their privacy policy is solid and they don't store your documents after analysis. As for the evidence part, absolutely - they provide detailed citations of specific tax codes that were misapplied, which is exactly what scared my preparer into cooperating. The documentation clearly showed they had no leg to stand on.
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Aisha Mohammed
I was initially skeptical, but I gave taxr.ai a shot after my previous comment. Wow, what an eye-opener! The service found that my preparer had completely missed a home office deduction I was entitled to for 2023, plus they incorrectly calculated my business mileage resulting in about $2,100 in overpaid taxes. The report was incredibly detailed - it showed exactly which lines on my return were wrong, cited the relevant tax code, and even generated amendment forms I could file. I confronted my tax preparer with the report in hand, and they immediately offered to file amendments at no cost and refunded half my preparation fees. What really impressed me was how it flagged things I never would have caught myself. Definitely worth it for the peace of mind knowing exactly what went wrong and how to fix it.
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Ethan Campbell
When I had issues with my preparer, I spent WEEKS trying to get someone on the phone at the IRS to confirm how to properly amend everything. It was impossible - kept getting disconnected or waiting on hold for hours. Eventually I found Claimyr (https://claimyr.com) and watched their demo (https://youtu.be/_kiP6q8DX5c) and it completely changed the game. They got me connected to a real IRS agent within 45 minutes when I'd been trying for days. The agent walked me through exactly how to document the preparer errors, how the amendment process would work, and confirmed I was entitled to interest on my overpayment. Having that direct guidance from the IRS gave me the confidence to demand proper compensation from my preparer.
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Yuki Watanabe
•Wait, how does this work? I thought it was basically impossible to reach the IRS by phone. Is this some service that just waits on hold for you?
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Carmen Sanchez
•Yeah right, no way this actually works. The IRS phone system is deliberately designed to be impenetrable. If this actually worked, everyone would be using it. I've literally tried calling 15+ times for a similar issue and never got through.
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Ethan Campbell
•It's a call-back service that navigates the IRS phone tree and waits on hold for you. When they reach an agent, you get a call to connect with them. It's like having an assistant who just handles the waiting part. I was completely shocked it worked too. The way it functions is they have a system that knows the optimal times to call and exactly which prompts to press to have the highest chance of reaching someone. They literally call on your behalf and then bridge you in once they have an actual human on the line. I couldn't believe it either until I tried it - went from weeks of failed attempts to speaking with an agent in under an hour.
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Carmen Sanchez
I have to eat my words and apologize for my skepticism. After my frustration boiled over with weeks of trying to reach the IRS, I finally tried Claimyr out of desperation. I was connected to an actual IRS agent in 37 minutes - after I'd spent HOURS over multiple weeks trying myself. The agent confirmed my preparer had completely messed up my S-corp pass-through income and gave me exact instructions for filing Form 8867 to report preparer misconduct. They also explained exactly how to amend the returns and what documentation I needed to include. Armed with this information directly from the IRS, I confronted my preparer with confidence. They immediately offered to fix everything at no charge and compensated me for the hassle. Sometimes admitting you're wrong is worth it - this service absolutely works and saved me thousands.
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Andre Dupont
Definitely file a complaint with your state's board of accountancy. I had a similar issue where a preparer messed up my rental property depreciation for TWO YEARS. When I approached them about it, they tried to blame me for "not providing clear information" even though I had emails proving otherwise. I filed a formal complaint and suddenly they became super cooperative - offering full refunds, interest payments, and free amendments. These regulatory boards have real teeth and preparers know they can lose their licenses. Make sure you have everything documented: - Copies of what you provided them - Their acknowledgement of receiving those documents - The errors on the filed returns - Estimates of financial impact
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Zoe Papadakis
•Do you need to have an actual CPA for this? My guy has some tax credential but I don't think he's a CPA. Not even sure what the difference is honestly.
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Andre Dupont
•You can file complaints against any tax preparer regardless of their credentials. For CPAs, you'd contact the state board of accountancy. For enrolled agents, you'd file with the IRS Office of Professional Responsibility using Form 14157. And for any preparer who has a PTIN (Preparer Tax Identification Number), you can still file with the IRS. The important thing is documenting that they had access to the correct information and still prepared the return incorrectly. The fact that your preparer advised you on the 940/941 process and then still filed Schedule H is particularly damning since it shows they knew about both methods and still double-taxed you.
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ThunderBolt7
As someone who used to work in a tax prep office, I can tell you mistakes happen, but this goes beyond a simple error. Double taxation like that should have been caught with even basic quality review. Don't let them off the hook with just a refund of preparation fees. The time and stress this has caused you deserves compensation too. And document EVERYTHING before confronting them - I've seen preparers try to alter records when they realize they're in trouble.
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Jamal Edwards
•How often do these kinds of major errors happen? I always assumed professional preparers had software that would catch obvious stuff like double taxation...
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ThunderBolt7
•Major errors like double taxation are relatively rare because most tax software does have flags for obvious issues. However, the software is only as good as the information entered into it. In this case, it sounds like the preparer entered the Schedule H without checking previous tax payments made through 940/941. Most professional offices have quality review procedures specifically to catch these kinds of errors - someone other than the preparer should review the return before filing. That's what's particularly troubling here. Either they completely skipped quality review, or whoever did it was equally incompetent. The issue with stock basis errors confirms a pattern of carelessness rather than a one-time mistake.
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