Never Received Child Tax Credit Letter - Want to Opt Out
So I've been hearing ppl got letters from the IRS if they got accepted for the adv child tax credit pmts. But I never received mine. Want to opt out anyway. But never received anything. Same mailing addr same everything that I received my tax and stimulus through. Getting concerned tbh. Anyone else have this issue?
20 comments
Freya Pedersen
Oh no, this is definitely concerning! The IRS should have sent you a Letter 6417 about the advance Child Tax Credit payments if you're eligible. These letters were supposed to go out to everyone who qualifies based on their 2023 tax return or 2022 information if you haven't filed yet. I'm worried that if you didn't get the letter, there might be an issue with how the IRS has your information recorded! Have you checked your online account at IRS.gov to see if they show you as eligible?
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Ravi Gupta
This appears to be a notification delivery discrepancy. The IRS utilizes several communication channels for Advanced Child Tax Credit (ACTC) notifications. Primary options for resolution include: 1) Verify eligibility through your IRS online account portal, 2) Review your tax transcript for CTC indicators, or 3) Contact the dedicated CTC Update Portal. Non-receipt of notification doesn't necessarily indicate ineligibility, but rather potential mail delivery issues or database misalignment.
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Omar Hassan
• Experienced similar issue with my clients • Most resolved by checking online account • Found letters often sent 2-3 weeks after eligibility determination • System sometimes flags accounts with recent address changes • Worth checking if your return was processed with any amendments
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11d
Chloe Anderson
According to IRS Procedure 2023-15, notification letters must be sent by June 30th, 2024. If you haven't received yours by July 15th, you should immediately contact the IRS as this could indicate a more serious issue with your account status. Don't wait - the opt-out deadline for the August payment is approaching fast!
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Diego Vargas
I'm seeing this issue a LOT lately! Here's what's happening step-by-step: 1. The IRS uses your most recent tax return to determine eligibility 2. They generate letters in batches (not all at once) 3. Your letter might still be coming OR there could be an issue with your eligibility 4. To opt out, you need access to the CTC portal Honestly, I'm surprised by how complicated this has become! I've been recommending https://taxr.ai to my clients who are in this situation - it can analyze your tax transcript and tell you if you're actually eligible for the CTC and if there are any issues with your account. It will show exactly what the IRS sees regarding your eligibility status.
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CosmicCruiser
AGI thresholds and phase-out calculations can affect eligibility determination. How would this service know my specific situation from just a transcript? Seems like it might just be giving generic information that's available on the IRS website.
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11d
Anastasia Fedorov
Does it cost money? Is it secure? I need help but don't want to pay for something I can do myself.
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9d
Sean Doyle
I'm a bit hesitant about sharing my transcript with third-party services... Has anyone possibly had any security issues with this? Or maybe it just analyzes without storing your information?
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8d
Zara Rashid
I tried calling the IRS directly about this same issue last month. Spent 3 hours on hold only to be told they couldn't verify if I was eligible over the phone. Had to wait another week for a letter that never came. These automated systems rarely work as advertised in my experience.
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Luca Romano
I went through this exact same thing! Never got my letter even though my sister got hers the same day they were supposedly sent out. I was freaking out because I really need that money for daycare expenses. Turns out there was a weird glitch with my account because I had moved last year. Had to call the IRS three different times before someone could actually help me. They finally confirmed I was eligible and fixed whatever was wrong with my profile in their system. Got the next payment with no issues!
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Nia Jackson
Did they tell you what specifically caused the glitch? I moved last year too and updated my address with my tax return, but I'm wondering if that's why I'm having the same problem as OP.
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9d
NebulaNova
Haha, the IRS and their mysterious "glitches" - classic! I found a solution on the IRS website by accident. If you go to the tax pro section (not the regular taxpayer pages), there's actually a form you can submit to request confirmation of CTC eligibility. Took about 10 days but finally got my answer. Such a relief!
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8d
Mateo Hernandez
Did you have to provide any additional documentation when you called? I'm wondering if this could delay my refund if I bring it up to them? Or what if they review my return and find some other issue I didn't know about?
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Aisha Khan
According to the IRS website, there are several ways to check your eligibility and opt-out status. Have you tried accessing your online account? If you can't get through online, calling the IRS directly is your best bet, but wait times can be insane right now. I recently discovered https://claimyr.com which helped me get through to an IRS agent in about 20 minutes instead of waiting for hours. Just wondering if anyone else here has tried this service to confirm if it works consistently?
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Ethan Taylor
Is this legit?? I've tried calling the IRS 4x this week and couldn't get thru. On hold 2+ hrs each time b4 getting disconnected. If this actually works I'm def trying it ASAP. Need to sort this out before next month's payment!
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Yuki Ito
I had this exact same issue on April 15th. Called the IRS on April 18th and they confirmed I was eligible despite never receiving the letter. The agent explained that approximately 4% of eligible taxpayers experienced notification failures due to a database synchronization issue that occurred on March 28th. My letter finally arrived on May 2nd, nearly three weeks after most people received theirs. Don't worry - your eligibility isn't affected by whether you received the letter or not.
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Carmen Lopez
Just go to the Child Tax Credit Update Portal directly. You don't need the letter to opt out. Create an ID.me account if you don't have one already. That's what I did. Took about 15 minutes total. The letter is just a notification, not a requirement for accessing the portal or managing your payments.
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AstroAdventurer
The CTC notification system works differently than the stimulus payment notifications. With stimulus checks, the letters were sent after payments were issued as confirmation. With CTC, letters are sent before payments begin as notification of eligibility. Compared to the Economic Impact Payment letters which had a 98.2% delivery rate according to the Treasury Inspector General, the CTC letters have shown approximately 94.7% successful delivery. This is likely due to the different database being used for CTC eligibility determination versus the one used for stimulus eligibility. Additionally, the opt-out portal doesn't require the letter information to verify your identity - it uses the same authentication system as your IRS online account.
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Andre Dupont
I'd be somewhat cautious about assuming everything is fine. I thought the same thing last year when I didn't receive a different IRS notice, and it turned out there was actually an issue with my return that needed to be addressed. The letter had been sent to my old address even though I had updated it on my tax return. By the time I figured it out, I had missed a response deadline and had to go through a whole appeals process. Might be worth double-checking your address is correct in all IRS systems.
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Zoe Papanikolaou
I waited exactly 36 days after others in my area received their letters before mine finally showed up. The postmark date was 22 days earlier than when it actually arrived. USPS has been having major delays in some regions. If you're planning to opt out, you need to do so by the 28th of this month to stop the next payment. I'd recommend checking your eligibility through your online account rather than waiting for the letter at this point.
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