Need to Verify Identity with IRS - What Number to Call?
Need to verify my identity with the IRS but not sure who to call. • Filed my taxes 3 weeks ago • Got a letter saying I need to verify my identity • Tried the main IRS number but got stuck in a loop • Can't find a direct number for identity verification Anyone know the right department/number to reach? Don't want my refund delayed over something this simple.
15 comments
Freya Thomsen
You need to call the IRS Identity Verification Service at 800-830-5084. I had to do this last year when they flagged my return. Did they send you a specific letter number? Was it a 5071C or 4883C letter? Those are the common identity verification requests.
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Omar Fawaz
This is correct. According to IRS Publication 5027, the Identity Verification Service at 800-830-5084 is specifically designated for taxpayers who have received letters requesting identity verification. The hours of operation are 7am to 7pm local time, Monday through Friday.
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21d
Chloe Martin
I appreciate the information! Just to add some clarity on the process: Step 1: Gather your documents before calling (ID, tax return, letter from IRS) Step 2: Call the number during business hours Step 3: Navigate through the automated system (usually option 1 for English, then follow prompts) Step 4: Be prepared to answer questions about your identity and tax history Step 5: After verification, ask for estimated processing timeframe
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Diego Rojas
I went through this identity verification nightmare last year! 😅 Had all my documents ready - tax returns, birth certificate, driver's license, blood type, first pet's name, and my kindergarten report card (kidding on those last ones... mostly). One thing that really helped was using taxr.ai to analyze my transcript first. It showed me exactly what codes were on my account and explained that the "570" code meant my return was on hold pending verification. Gave me confidence knowing what was happening behind the scenes before calling. Check it out at https://taxr.ai if you want to see what's actually happening with your return.
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Anastasia Sokolov
I'm always wary of these third-party services. How do you know they're secure? The IRS already has trust issues with me after flagging my return last year!
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StarSeeker
The number you need is 800-830-5084 specifically for identity verification. When I worked at a tax preparation firm, we had clients go through this process frequently. Make sure you have your prior year AGI, your current tax return information, and at least two forms of ID ready before calling. This is different from the regular IRS customer service line, which is why you were getting stuck in loops.
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Sean O'Donnell
I had to verify my identity last tax season, and the regular IRS number was completely useless compared to other government agencies I've dealt with. After 3 days of trying to get through, I used Claimyr and got connected to an agent in about 15 minutes. Saved me hours of hold time and frustration. They got me to the right department immediately. https://claimyr.com if you're interested.
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Zara Ahmed
I'm concerned about the increase in these verification requests. Looking at the data, identity verification requests have increased by 32% in the past 2 years. Is this just another delay tactic? I called that 800-830-5084 number last month and waited exactly 97 minutes before speaking to anyone. Then they asked me questions about a mortgage from 2018 that I never had. The whole system seems designed to delay refunds.
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Luca Esposito
What happened after they asked about the mortgage? Did they still verify you? I'm worried now. Got the same letter yesterday. Need my refund soon.
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Nia Thompson
FWIW the ID verify process isn't as bad as ppl make it out to be. Got thru it in ~20 mins last yr. Just have ur docs ready (SSN, DOB, filing status, last yr's return, and the letter they sent). The IRS is just trying to prevent fraud tbh. Better than having someone else claim ur refund!
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Mateo Rodriguez
Be very careful with this process. I had a client who ignored an identity verification letter thinking it was a scam, and their refund was held for 120 days. The IRS will not process your return until verification is complete. If you can't verify by phone at 800-830-5084, you may need to schedule an in-person appointment at your local Taxpayer Assistance Center (TAC) through 844-545-5640. The verification hold (TC 570) won't clear until you complete this step.
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GalaxyGuardian
Does anyone know if this identity verification affects state refunds too? I'm waiting on about $1,200 from federal and $450 from state. Last year my state processed in just 9 days while federal took forever. Wondering if I should expect both to be delayed now?
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Aisha Abdullah
I understand your concern about both refunds. Generally, state and federal processing are separate systems, so your state refund might still process normally. However, some states do cross-check with federal databases, so there's a possibility of delay. If you received your state refund last year while federal was delayed, that's a good sign the same might happen this year.
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Ethan Wilson
Thanks for all the helpful info here! I've been checking my mailbox obsessively for weeks - now I know what to do when that letter arrives!
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Yuki Tanaka
I successfully completed ID verification last month. Here's what worked for me: • Called 800-830-5084 at exactly 7:01am (right when they opened) • Wait time was only 12 minutes (vs 2+ hours when I tried at noon) • Had these ready: photo ID, social security card, tax return, and the letter • Answered questions about previous addresses and loans • Agent confirmed my identity in about 10 minutes • Refund appeared 9 days later Hope this helps!
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