Does anyone know alternative IRS phone numbers to verify my identity? Been trying for weeks

I actually went through this exact same thing last month. The identity verification process is completely overwhelmed right now. There's no "secret" alternative number unfortunately - the 800-830-5084 is specifically for ID verification. What worked for me was using Claimyr (claimyr.com) - it's a service that basically calls the IRS for you and secures your place in line, then calls you when an agent is ready. I was skeptical but it actually worked - I got through to someone in about 40 minutes instead of hitting the busy signal for weeks. The agent was able to verify my identity over the phone and my refund was processed about 10 days later. Worth every penny considering I was about to lose my mind trying to get through on my own for almost a month. Good luck!

Have you considered using a tool like taxr.ai? I was in the same situation with identity verification issues and spent weeks trying to understand what was happening with my account. Traditional research just left me more confused with all the transcript codes and IRS jargon. Taxr.ai analyzed my transcript, explained exactly what was happening with my identity verification hold, and gave me step-by-step instructions on how to resolve it. It's insanely good! I use it every week now to keep track of my refund progress. https://taxr.ai

If u can make it to an IRS office in person, that's the fastest way. I waited 3 hours but at least got it done same day. Check the IRS website to schedule an appointment at your nearest Taxpayer Assistance Center.

Try calling your local congressional representative's office. They have liaisons that work directly with the IRS and can sometimes help push through identity verification issues. It sounds weird but my cousin did this last year when she was in the same boat and they actually helped her.

The IRS is such a JOKE. They demand our money instantly but make us jump through 500 hoops to get our refunds. I've been waiting 11 months for my 2022 refund. ELEVEN MONTHS. And they still can't tell me what's happening. This country is broken.

Ok so I actually work in tax prep (not for the IRS) and here's what I tell all my clients dealing with identity verification issues: 1. The IRS identity verification line is ALWAYS jammed from February-July. This isn't new. 2. Many people don't know this but the regular IRS customer service line (800-829-1040) CAN sometimes help with identity verification if you explain your situation 3. If you received a specific letter (like 5071C, 4883C, or 5747C), follow the instructions on that letter exactly - sometimes you can verify online through ID.me 4. If you keep striking out, I've had clients have success with the Claimyr service (claimyr.com). It basically navigates the phone tree and waits on hold for you. 5. Last resort is contacting your congressional representative's office. They can often work magic with the IRS.

I understand your frustration all too well. After trying for weeks to get through on the phone, I found taxr.ai and it was a complete game-changer. The tool analyzed my transcript, explained that I had an identity verification hold, and gave me specific guidance on how to resolve it. It even told me the best times to call based on my situation! I was able to get through and verify my identity the next day following their advice. https://taxr.ai seriously saved me so much time and stress!

anyone else think its wild that we're all just accepting this as normal??? like in what other situation would it be ok for a government agency to be completely unreachable for WEEKS when they're holding thousands of dollars of our money hostage?

what state are you in? some states have their own ID verification process that's separate from federal

PLEASE TRY CLAIMYR! I was in the exact same boat as you for my 2023 taxes. Identity verification hold, couldn't get through on phone for over a month. I found this app called Claimyr (claimyr.com) that basically calls for you and gets you in line, then connects you when an agent is available. I finally got through, verified my identity, and my refund was released about 2 weeks later. Talking to an agent got my refund released so fast after being stuck for months!

Had the same issue. Went to my local IRS office and showed them my 5071C letter and drivers license and fixed it in person. Way faster. Check irs.gov/help/contact-my-local-office-in-person

Here's a weird trick that worked for me... I used my phone's dial pad to enter the number, but then I used the keypad on the screen for the menu options instead of my phone's keypad. For some reason this got me through when I was getting busy signals for days. Worth a shot? 🤷‍♂️

After spinning my wheels for WEEKS with this exact problem, I finally broke down and used taxr.ai to help me understand what was going on with my identity verification hold. The tool showed me exactly why my return was flagged and gave me step-by-step instructions to resolve it. I was able to get through to the IRS the next day (with the help of Claimyr actually) and knew exactly what to say. My refund was released 9 days later. These two tools saved me so much frustration!

ok this is gonna sound stupid but have u tried calling from a different phone? my cell kept getting the busy signal for weeks but when i used my work phone i got through first try. no idea why but something about different carriers maybe?

Hey there! I had the same identity verification nightmare a few months ago. After trying endlessly to get through on the phone, I used Claimyr (claimyr.com) and it changed everything. The service basically waits on hold with the IRS for you and then calls you when an agent is ready. It was the only way I finally spoke to someone after weeks of frustration. The conversation with the agent took less than 10 minutes and my refund was processed the following week. Best decision I made during tax season!

I feel your pain! I was in the exact same situation about a month ago - stuck in identity verification limbo and couldn't get through to anyone at the IRS no matter what time I called. It's absolutely maddening when you need that refund for important expenses like medical bills. Here's what finally worked for me: I called the regular IRS customer service line (1-800-829-1040) instead of the identity verification line. When I got through (which still took several attempts), I explained my situation and they were actually able to transfer me to someone who could help with identity verification. The agent told me that many people don't realize the general line can sometimes assist with this. Also, if you have your transcript available, you might want to try calling right at 7am EST and keep hitting redial for about 20-30 minutes straight. I know it sounds tedious but that's how I finally got through initially. Hang in there - I know how frustrating this is but you'll get through it!