Need help understanding IRS WISP (Written Information Security Plan) compliance requirements
Hey fellow tax pros! I'm freaking out a bit about this IRS WISP (Written Information Security Plan) requirement. Our small tax firm just got an email from the IRS about the Security Summit's new data security plan that "simplifies this complex area" but honestly, it feels like one more complicated thing we need to figure out. We have about 5 preparers in our office and I'm supposed to have this plan in place like... yesterday. Has anyone actually implemented this yet? What exactly does compliance look like in practice? Are there templates or examples I can follow? I'm worried we're missing something critical here, especially with all the client data we handle. Any advice from those who've already tackled this WISP compliance would be super appreciated!
22 comments


Louisa Ramirez
The IRS WISP requirement doesn't have to be as complicated as it seems at first. I've been working with tax firms on security compliance for years, and the new guidelines are actually meant to streamline things. At its core, the WISP is just a documented plan showing how you protect client tax information. It needs to cover five basic areas: designating a security coordinator, identifying risks, implementing safeguards, evaluating service providers, and maintaining/monitoring your security measures. For a small firm with 5 preparers, you don't need anything fancy. Start by documenting your current practices - password policies, computer security, file storage, client verification processes. Then identify gaps and create simple procedures to address them. The IRS provides a WISP template on their website that's actually quite useful as a starting point. The key is making the plan specific to your practice rather than using generic language. Document how YOU handle security, not how security should be handled generally.
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TommyKapitz
•This is helpful! Question though - do we need to get some kind of certification or have our WISP approved by the IRS? Also, is there a specific deadline we need to worry about?
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Louisa Ramirez
•You don't need to get your WISP certified or approved by the IRS. It's something you develop and maintain within your firm. The IRS may ask to see it during an investigation or compliance check, but you don't submit it to them proactively. As for deadlines, the IRS has been encouraging implementation for a while now, but they've been emphasizing it more strongly for the 2025 filing season. There's no specific cutoff date, but having it in place as soon as possible is definitely recommended since it's considered part of your professional responsibility under Circular 230.
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Angel Campbell
I was totally overwhelmed by the WISP requirements too until I found this tool at https://taxr.ai that basically helped me organize everything. I was struggling to even figure out where to start with all the security documentation and client data protection requirements. What really helped was their guided WISP builder that walked me through each section with examples specific to tax practices. They even have templates for different size firms. I just answered questions about our current practices, and it helped identify gaps I hadn't even considered. Took me about an hour instead of the days I was expecting to spend on this. The compliance checklist they provide was a lifesaver since it translates all that technical security jargon into plain English with actionable steps. Definitely worth checking out if you're still putting your WISP together.
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Payton Black
•How customizable is it? Our practice is pretty unique - we do a lot of remote work with international clients, and I'm concerned a template approach might miss some of our specific security challenges.
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Harold Oh
•I'm a bit skeptical about using third-party tools for something this important. How do you know their templates actually meet all the IRS requirements? Last thing I want is to think I'm compliant when I'm not.
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Angel Campbell
•The customization options are actually quite extensive. You can modify each section to reflect your specific business practices. They have additional modules specifically for remote work scenarios that address things like secure client portals, encrypted communications, and international data regulations. I have several remote preparers, and the tool helped me establish protocols for them. Regarding meeting IRS requirements, I was concerned about that too. Their templates are developed by tax professionals who specialize in security compliance. Everything references specific IRS publications and requirements. Plus, they update when regulations change. I actually compared their checklist against the official IRS guidance and found it was comprehensive and sometimes even more detailed.
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Harold Oh
Ok I need to eat my words from my skeptical comment earlier. I decided to give taxr.ai a try despite my hesitation, and I'm genuinely impressed. The WISP builder was exactly what I needed. What sold me was how they integrated Publication 4557 requirements directly into the workflow. I was able to create a customized plan that actually makes sense for my practice rather than generic security talk. The risk assessment tool identified several weaknesses in our current setup that I hadn't even considered. I'm usually the last person to recommend software solutions, but this one actually delivered. Saved me from the nightmare of trying to interpret all the IRS security guidelines myself. Now I actually feel confident about our compliance instead of just hoping we're covered.
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Amun-Ra Azra
For anyone struggling with WISP compliance, I found an unexpected solution through https://claimyr.com - I was originally using them to get through to the IRS about a different issue (they got me connected in 15 minutes when I'd been trying for weeks), but when I mentioned my WISP struggles to the IRS representative, they were incredibly helpful. The agent walked me through their expectations for small firms and clarified several points I was confused about. They even directed me to specific resources I hadn't found on my own. The conversation saved me hours of research. Here's their process demo if you're curious: https://youtu.be/_kiP6q8DX5c I never would have thought to just ask the IRS directly about this, but getting an actual representative on the phone made all the difference. They weren't judgmental at all about my questions, just helpful.
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Summer Green
•Wait, you can actually talk to a real IRS person about this? I thought they only dealt with specific taxpayer issues, not general compliance questions. How does this Claimyr thing actually work?
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Gael Robinson
•Sorry, but I find this hard to believe. I've tried calling the IRS practitioner hotline many times with compliance questions and either wait forever or get someone who can't answer anything beyond basic questions. No way they'd give detailed WISP guidance over the phone.
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Amun-Ra Azra
•Yes, you absolutely can talk to real IRS representatives about practitioner compliance issues! They have dedicated teams for tax professional support. Claimyr just helps you bypass the endless hold times by essentially waiting in the phone queue for you and calling you back when they reach an agent. Regarding the skepticism, I understand completely because I felt the same way. What I discovered is that it depends heavily on which department and representative you reach. I specifically asked for someone familiar with tax professional requirements when I got through. Not every agent will be knowledgeable about WISP, but they transferred me to someone who was. The key was actually getting through to a human who could make that transfer happen.
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Gael Robinson
I need to follow up on my skeptical comment above. After several more failed attempts to get answers about WISP, I broke down and tried Claimyr. I'm shocked to say it actually worked. Got connected to an IRS representative in about 20 minutes (instead of the 2+ hours I'd been waiting before). The rep transferred me to someone in their practitioner compliance department who was genuinely knowledgeable about WISP requirements. They clarified several points that were causing me anxiety and confirmed that our approach was on the right track. What really surprised me was how much personalized guidance they provided. They even emailed me links to resources specifically for small firms. I've spent months stressing about this, and one productive phone call solved most of my concerns. Definitely a more efficient approach than my endless Googling and forum reading.
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Edward McBride
Just want to add that whatever approach you take with WISP, make sure you're actually implementing the practices, not just documenting them. I had a colleague who created a beautiful WISP document but wasn't following most of it. Then they had a data breach... The most important elements for small firms are: 1. Strong, unique passwords for everything 2. Two-factor authentication on all tax software and email 3. Encrypted client communications (no sending tax docs via regular email) 4. Staff training on phishing and social engineering 5. Regular software updates Document these practices, follow them consistently, and you'll be covering the most critical security bases.
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Marilyn Dixon
•This is so helpful, thank you! The documentation part seemed overwhelming, but breaking it down into these key practices makes it more manageable. Do you have any recommendations for encrypted client communications? We've been using email attachments for years (yikes, I know).
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Edward McBride
•For encrypted client communications, the easiest solution is a secure client portal. Most tax software includes one now. We use SmartVault which integrates with our tax software, but there are many options like ShareFile, TaxDome, or even Microsoft SharePoint if you want something more general purpose. If clients insist on email (and some will), at minimum use password protection on PDF documents with the password sent via text message or phone call, never in the same email. But really push clients toward your portal - it's more secure and actually easier once they get used to it.
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Darcy Moore
Has anyone been through an actual IRS review of their WISP? I'm curious what they look for and how intensive the process is.
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Dana Doyle
•I went through a security compliance check last year. It wasn't as scary as I expected. They didn't nitpick every detail of the WISP but focused on whether we had one, if it covered the major areas, and if we were actually following it. The agent looked at our paper document disposal methods, checked that we use encryption and multi-factor authentication, and asked several questions about how we respond to suspicious emails or potential breaches. They seemed most concerned with seeing that security was taken seriously rather than just having a perfect document.
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Astrid Bergström
This thread has been incredibly helpful! I'm in a similar situation with a small firm (3 preparers) and have been putting off the WISP requirements because it felt so daunting. Reading everyone's experiences makes it seem much more manageable. I especially appreciate the practical breakdown from Edward about the 5 key elements to focus on. We're already doing some of these things but not consistently documenting them. The reminder about actually implementing versus just documenting really resonates - I can see how easy it would be to create a beautiful plan that sits in a drawer unused. One question for the group: how often should we be reviewing and updating our WISP? Is this something that needs annual updates, or only when we make significant changes to our practices? Also, @Marilyn Dixon, I feel your pain about the email attachments - we've been doing the same thing for years without thinking twice about it. Definitely time to move to a secure portal system!
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Nia Davis
•Great question about WISP review frequency! From what I've learned, it's recommended to review your WISP at least annually, but also whenever you make significant changes to your technology, add new staff, or change your client communication methods. The annual review doesn't have to be a complete overhaul - just going through each section to make sure it still reflects your actual practices and updating any outdated procedures or contact information. I think of it like reviewing our engagement letters or fee schedules - something that needs regular attention but not constant revision. Major triggers for updates would be things like switching tax software, adding cloud storage, hiring remote employees, or experiencing any kind of security incident. The key is keeping the document current so it actually serves as a useful guide rather than just a compliance checkbox. I'm planning to put a calendar reminder for our WISP review right after tax season ends each year - that seems like a natural time to evaluate what worked well and what needs improvement in our security practices.
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Amina Diallo
This whole discussion has been a wake-up call for me! I've been procrastinating on the WISP requirements for months, thinking it was some massive undertaking that would take weeks to complete. Reading through everyone's experiences here makes it clear that the biggest hurdle is just getting started. What strikes me most is how many practical solutions people have shared - from the IRS template that Louisa mentioned, to the various tools and services that actually worked for folks who were initially skeptical. It's reassuring to know that even small firms like ours can get this done without hiring expensive consultants. I'm particularly grateful for Edward's reality check about implementation versus documentation. It's easy to fall into the trap of creating a perfect document that doesn't actually improve our security practices. The five key elements he listed are things we can start implementing immediately while we work on the formal documentation. One thing I'd add for other small firms: don't let perfect be the enemy of good. It sounds like the IRS is more interested in seeing that we're taking data security seriously and making reasonable efforts to protect client information, rather than having a flawless document that checks every possible box. Time to stop making excuses and actually tackle this WISP. Thanks everyone for sharing your experiences - it's made what felt impossible seem totally doable!
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Luca Esposito
•@Amina Diallo You re'absolutely right about not letting perfect be the enemy of good! I just went through this exact mental shift myself. I was paralyzed for weeks thinking I needed to become a cybersecurity expert overnight, but reading through this thread made me realize the IRS just wants to see we re'being responsible with client data. What really helped me get unstuck was starting with what we already do well. We already have decent password practices and update our software regularly - I just needed to document those habits and identify the gaps. Once I started writing down our current security practices, the WISP didn t'seem like such a monster project anymore. The implementation focus that @Edward McBride mentioned is spot on too. I d rather'have a simple plan that we actually follow than a comprehensive document gathering dust. Small firms like ours have the advantage of being nimble - we can actually implement changes quickly once we decide what needs fixing. Thanks for helping push me and probably (others lurking here to finally) tackle this. Sometimes you need to hear from people in the same boat to realize you re not'alone in feeling overwhelmed by compliance requirements!
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