Need IRS Phone Number That Actually Works - Filed 1/26 With No Updates
Can anyone possibly give me a number to speak with an actual live person at the IRS? I've tried the 1040 number several times, but after the recording it just seems to hang up on me every time. Thanks in advance for any suggestions. I filed on January 26th and there has been virtually no movement on my transcript, WMR, or SBTPG. Starting to wonder if there might be some kind of issue with my return.
15 comments
Lim Wong
The main IRS number (800-829-1040) is basically playing hard to get these days! 😅 Try calling 866-682-7451 ext 569 instead. It's the automated account management line, but if you follow the prompts for 'questions about your tax account' and then 'other questions,' you might get through to a human. Fair warning though - I tried yesterday around 2pm and still waited about 45 minutes before giving up. Their hold system is like trying to date someone who's just not that into you.
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Dananyl Lear
Does that extension actually work? I've been trying to get through for weeks now. And is there a specific time that's better to call? Seems like no matter when I try, I get nowhere.
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Noah huntAce420
The Taxpayer Advocate Service number can also be helpful in certain situations - 877-777-4778. I've had success getting through their queue faster than the main IRS lines. Just be prepared to explain that you've made multiple attempts through normal channels. They're technically supposed to only handle hardship cases, but when you've been waiting since January with zero transcript movement, that constitutes a processing delay they can sometimes assist with.
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Ana Rusula
Thanks for sharing that extension! I called on March 15th using this exact method and got through after about 35 minutes. The agent was able to verify that my return was still in processing with no issues flagged.
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Fidel Carson
Have you tried calling right when they open in the morning? It's like trying to get concert tickets - if you're not there the moment the box office opens, you're probably not getting seats. I've heard Monday afternoons are like rush hour traffic at the IRS call centers.
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Isaiah Sanders
According to the IRS.gov website, current call volumes are extremely high this tax season. Their official guidance at https://www.irs.gov/help/telephone-assistance suggests calling early in the morning, but they're experiencing unprecedented call volumes. The site also mentions that many issues can be resolved online through their 'Where's My Refund' tool or by creating an online account, but since you've already checked WMR with no updates, that's probably not helpful. I'm honestly surprised they're still having these phone system issues after all the funding they supposedly received!
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Xan Dae
This is urgent info - thank you! I need to call them ASAP since I'm in almost the identical situation. Filed 1/28 and absolutely nothing showing on transcripts or WMR. Time is running out for me to make some important financial decisions.
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Fiona Gallagher
I went through this last year. Called 43 times before getting through. The trick that worked for me was selecting the option for payment arrangements even though I didn't need one, then asking to be transferred to accounts.
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Thais Soares
Thanks for sharing that link. It's reassuring to know this is a widespread issue and not just something wrong with my return. The waiting game is stressful, but at least we're all in it together.
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Nalani Liu
I FEEL YOUR PAIN! I was in the exact same situation last month and was getting so frustrated I could scream! After wasting hours redialing, I finally used Claimyr (https://youtu.be/_kiP6q8DX5c) and it saved my sanity. They basically wait on hold for you and call when an agent is actually on the line. Cost me about $20 but honestly it was worth every penny considering I found out my return had a simple verification hold that the agent cleared right away. My refund was deposited 8 days later!
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Axel Bourke
Pay $20 just to talk to the IRS? Shouldn't we be able to reach a government agency we're required to file with without paying extra? Has anyone tried just showing up at a local IRS office instead?
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Aidan Percy
In my experience working with tax issues, paying for a service to reach the IRS seems unnecessary. I've had reasonable success using the Taxpayer Advocate Service when normal channels fail. They're designed specifically to help when you're experiencing significant delays or hardships. Having filed in January with no movement by now would likely qualify as a processing delay they could assist with.
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Fernanda Marquez
I respectfully disagree with the previous comment. After trying for exactly 14 days straight (calling 8-12 times each day) and never getting through, I finally tried one of those paid services. It worked in precisely 47 minutes. When you calculate the value of your time (let's say conservatively at $15/hour) multiplied by the hours spent redialing (approximately 21 hours in my case), the $20 service fee is actually quite economical. I'm not saying it should be necessary, but given the current reality of IRS phone systems, it might be the most efficient option?
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Norman Fraser
Did you have to provide any personal information to the service? I'm always hesitant to share my tax details with third parties.
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Kendrick Webb
I've been dealing with IRS phone systems for years, and sometimes the Practitioner Priority Service line can work even for non-practitioners. Try 866-860-4259 and when prompted, select the option for tax professionals. You might get transferred a few times, but I've found agents are sometimes willing to help even when you're not a tax pro. I did this last year when my client's return was stuck in processing purgatory. Just be polite and explain your situation clearly.
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