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Lim Wong

Need IRS Phone Number That Actually Works - Filed 1/26 With No Updates

Can anyone possibly give me a number to speak with an actual live person at the IRS? I've tried the 1040 number several times, but after the recording it just seems to hang up on me every time. Thanks in advance for any suggestions. I filed on January 26th and there has been virtually no movement on my transcript, WMR, or SBTPG. Starting to wonder if there might be some kind of issue with my return.

Lim Wong

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The main IRS number (800-829-1040) is basically playing hard to get these days! 😅 Try calling 866-682-7451 ext 569 instead. It's the automated account management line, but if you follow the prompts for 'questions about your tax account' and then 'other questions,' you might get through to a human. Fair warning though - I tried yesterday around 2pm and still waited about 45 minutes before giving up. Their hold system is like trying to date someone who's just not that into you.

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Dananyl Lear

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Does that extension actually work? I've been trying to get through for weeks now. And is there a specific time that's better to call? Seems like no matter when I try, I get nowhere.

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The Taxpayer Advocate Service number can also be helpful in certain situations - 877-777-4778. I've had success getting through their queue faster than the main IRS lines. Just be prepared to explain that you've made multiple attempts through normal channels. They're technically supposed to only handle hardship cases, but when you've been waiting since January with zero transcript movement, that constitutes a processing delay they can sometimes assist with.

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Ana Rusula

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Thanks for sharing that extension! I called on March 15th using this exact method and got through after about 35 minutes. The agent was able to verify that my return was still in processing with no issues flagged.

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Fidel Carson

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Have you tried calling right when they open in the morning? It's like trying to get concert tickets - if you're not there the moment the box office opens, you're probably not getting seats. I've heard Monday afternoons are like rush hour traffic at the IRS call centers.

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According to the IRS.gov website, current call volumes are extremely high this tax season. Their official guidance at https://www.irs.gov/help/telephone-assistance suggests calling early in the morning, but they're experiencing unprecedented call volumes. The site also mentions that many issues can be resolved online through their 'Where's My Refund' tool or by creating an online account, but since you've already checked WMR with no updates, that's probably not helpful. I'm honestly surprised they're still having these phone system issues after all the funding they supposedly received!

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Xan Dae

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This is urgent info - thank you! I need to call them ASAP since I'm in almost the identical situation. Filed 1/28 and absolutely nothing showing on transcripts or WMR. Time is running out for me to make some important financial decisions.

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I went through this last year. Called 43 times before getting through. The trick that worked for me was selecting the option for payment arrangements even though I didn't need one, then asking to be transferred to accounts.

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Thais Soares

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Thanks for sharing that link. It's reassuring to know this is a widespread issue and not just something wrong with my return. The waiting game is stressful, but at least we're all in it together.

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Nalani Liu

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I FEEL YOUR PAIN! I was in the exact same situation last month and was getting so frustrated I could scream! After wasting hours redialing, I finally used Claimyr (https://youtu.be/_kiP6q8DX5c) and it saved my sanity. They basically wait on hold for you and call when an agent is actually on the line. Cost me about $20 but honestly it was worth every penny considering I found out my return had a simple verification hold that the agent cleared right away. My refund was deposited 8 days later!

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Axel Bourke

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Pay $20 just to talk to the IRS? Shouldn't we be able to reach a government agency we're required to file with without paying extra? Has anyone tried just showing up at a local IRS office instead?

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Aidan Percy

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In my experience working with tax issues, paying for a service to reach the IRS seems unnecessary. I've had reasonable success using the Taxpayer Advocate Service when normal channels fail. They're designed specifically to help when you're experiencing significant delays or hardships. Having filed in January with no movement by now would likely qualify as a processing delay they could assist with.

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I respectfully disagree with the previous comment. After trying for exactly 14 days straight (calling 8-12 times each day) and never getting through, I finally tried one of those paid services. It worked in precisely 47 minutes. When you calculate the value of your time (let's say conservatively at $15/hour) multiplied by the hours spent redialing (approximately 21 hours in my case), the $20 service fee is actually quite economical. I'm not saying it should be necessary, but given the current reality of IRS phone systems, it might be the most efficient option?

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Norman Fraser

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Did you have to provide any personal information to the service? I'm always hesitant to share my tax details with third parties.

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Kendrick Webb

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I've been dealing with IRS phone systems for years, and sometimes the Practitioner Priority Service line can work even for non-practitioners. Try 866-860-4259 and when prompted, select the option for tax professionals. You might get transferred a few times, but I've found agents are sometimes willing to help even when you're not a tax pro. I did this last year when my client's return was stuck in processing purgatory. Just be polite and explain your situation clearly.

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I'm going through the exact same nightmare right now - filed 1/24 and still nothing on transcripts or WMR. After reading through all these suggestions, I'm going to try the 866-682-7451 ext 569 route first thing tomorrow morning. The idea of paying $20 for a callback service is tempting, but I think I'll exhaust the free options first. Has anyone had success with the local IRS Taxpayer Assistance Centers? I know they're appointment-only now, but wondering if that might be another avenue when the phones keep failing us. This whole situation is so frustrating - we shouldn't have to jump through these hoops just to get basic information about our own tax returns!

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Emma Davis

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I completely understand your frustration! I'm actually in a very similar boat - filed on 1/30 and it's been radio silence ever since. The Taxpayer Assistance Centers might be worth a shot, but from what I've heard, they're booking appointments weeks out and can only help with certain types of issues. You might want to check IRS.gov to see what services your local office actually provides before making the trek there. I'm definitely going to try that extension number too - fingers crossed we both get through soon! This whole process feels like it shouldn't be this difficult in 2025.

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Sophia Carter

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I'm dealing with the exact same issue - filed 1/23 and absolutely nothing showing up anywhere! After reading through all these suggestions, I think I'm going to try the 866-682-7451 ext 569 number first thing Monday morning around 8 AM. The paid callback services sound tempting when you're this desperate, but like others mentioned, it feels wrong having to pay extra just to reach a government agency we're required to deal with. Has anyone tried the Spanish language line? I've heard sometimes those have shorter wait times even if you speak English - the agents are usually bilingual anyway. At this point I'm willing to try anything! The lack of updates after filing over 6 weeks ago is really starting to worry me that something went wrong with my return.

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Yuki Tanaka

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The Spanish language line is actually a brilliant idea! I hadn't thought of that approach. You're right that most IRS agents are bilingual, and if the wait times are shorter, it's definitely worth trying. I've been in a similar situation - filed 1/29 and still seeing absolutely nothing on my transcripts. It's so nerve-wracking when you start wondering if something went wrong with the filing itself. Have you tried checking with your tax software or preparer to confirm they actually received confirmation that the return was accepted? Sometimes that can at least give you peace of mind that it made it into the system. Good luck with the Monday morning call - I hope you get through! This whole experience has me seriously considering switching to paper filing next year, even if it's slower.

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I've been through this exact same frustrating experience! Filed 1/25 and had zero movement for weeks. What finally worked for me was calling 877-777-4778 (Taxpayer Advocate Service) around 7:45 AM on a Tuesday morning. I explained that I'd been trying the main lines for over two weeks with no success and that my return had been in processing since late January with no updates on transcripts or WMR. They were actually really helpful and assigned me a case advocate who followed up within 3 business days. Turns out my return was stuck in a verification queue that just needed a simple identity confirmation. The whole thing was resolved within a week of that call. I know it's one more number to try, but TAS is specifically designed for situations like this where normal IRS channels aren't working. Don't give up - there are people there who actually want to help!

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This is exactly the kind of success story I needed to hear! I'm in almost the identical situation - filed 1/27 and it's been complete silence since then. The fact that TAS was able to get you a case advocate who actually followed up gives me hope. I've been hesitant to call them because I wasn't sure if my situation qualified as a "hardship," but you're right that being stuck in processing for this long with zero communication from the IRS definitely seems like it fits their criteria. I'm going to try calling them first thing tomorrow morning around the same time you suggested. Thank you so much for sharing the specific details about your experience - it really helps to know there's light at the end of this tunnel!

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