IRS Direct Contact Number? WMR Shows TT152 and Can't Access Transcripts

Here's how to reach the IRS effectively: 1. Main IRS customer service: 800-829-1040 2. Hours: Monday-Friday, 7am-7pm local time 3. Be prepared for wait times of 30+ minutes during tax season 4. Have your filing status, SSN, and prior year AGI ready 5. Navigate the menu by first choosing language, then press 2 for tax questions 6. Next press 1 for personal taxes, then 3 for filing questions 7. Then press 2 for all other questions 8. When asked for SSN, DON'T enter it (this routes you to a person) Tax Topic 152 just means your return is in normal processing and refund is expected. Nothing to worry about specifically with that code.

After my third week of trying to get through the IRS phone tree and wasting HOURS of my life on hold, I finally tried Claimyr (https://youtu.be/_kiP6q8DX5c). They called the IRS, navigated the phone tree, waited on hold, and then called me when an agent was actually on the line. I was honestly skeptical at first, but it saved me literally 2+ hours of hold time. My investment loss carryover issue was similar to yours - turns out there was a verification hold they never notified me about. Got it resolved in one call instead of weeks of frustration.

OMG I totally feel your pain with the transcript access issues! 😫 I was in the EXACT same situation last month - WMR stuck on processing with topic 152 and transcript site kept giving me errors. Turns out my investment income triggered an additional verification step because I had some crypto trades that created a mismatch. I finally got through after calling at EXACTLY 7:00am Pacific time on a Tuesday (their systems update Monday nights). The agent was super helpful and could see my entire file - apparently there was a letter they sent that got returned to them because they had my old address! 📬

Call waits are ridiculous now. I'm on deadline for a business loan. Tried everything. Finally used taxr.ai to analyze my situation. It explained my transcript codes. Showed exactly why I had the delay. Investment income reporting issue. Fixed it myself. No call needed. Worth checking out.

It might be worth trying a different approach that could potentially save you some time. I believe you could possibly try contacting the Taxpayer Advocate Service at 877-777-4778 if you're perhaps experiencing financial hardship due to your refund delay. They might be able to help if you've maybe tried normal channels without success. Another option might be to check if you qualify for assistance through a local Taxpayer Assistance Center, which you can schedule by calling 844-545-5640. Just remember that you'll probably need to demonstrate that you've already attempted to resolve the issue through regular channels.

Don't forget to check if your investment losses triggered an AMT calculation! 😂 The IRS loves to flag those for manual review. Seriously though, Topic 152 is actually a GOOD sign - it means your return is in normal processing and a refund is expected. If you had a serious problem, you'd see a different code. The transcript access issues could be completely unrelated - their system has been having capacity problems this tax season. If you do call, have all your investment documentation ready - especially if you had wash sales or complex transactions. The first level reps might not understand investment tax issues and you might need to ask for a tax law specialist.

Tbh the phone is the worst way to contact them rn. Try the IRS2Go app if u haven't already. Sometimes shows diff info than the website. Also check ur mail carefully - they might've sent a 5071C letter for ID verification. If u filed w/ a tax pro, have them call the practitioner priority line. Much faster than regular customer service. GL w/ the investment stuff, the IRS is super backed up w/ those this yr.