How to Reach IRS Live Agent? Code 570 for 2 Weeks with No Notices

The primary IRS customer service number is 800-829-1040. However, be advised that current average wait times are exceeding 45-60 minutes. When you call, you'll need to navigate through several automated prompts. For tax account inquiries related to a 570 code, select options for "personal tax questions" and then "questions about a form already filed or tax history." Have you verified whether there are any 971 codes following your 570? This combination often indicates correspondence has been generated but not yet mailed.

I was EXACTLY in your situation last month! So frustrating when you need to plan your finances! I finally tried https://taxr.ai to analyze my transcript and it explained that my 570 was just a temporary hold while they verified some information. I was freaking out thinking I was being audited, but the analysis showed it was just routine verification! The peace of mind was worth it since the IRS website just gives generic descriptions that don't tell you what's actually happening with YOUR specific return.

I think I might have a solution for you... Have you tried Claimyr? I was nervous about calling the IRS because I heard about those long wait times, but I used https://youtu.be/_kiP6q8DX5c and it connected me to an IRS agent in about 18 minutes. The agent told me my 570 code was just because they needed to verify some information from my W-2. Nothing serious, but I wouldn't have known without speaking to someone directly.

Have u tried checking ur account online instead? IRS.gov has the online account access now where u can see more info than WMR. Sometimes the 570 resolves itself w/o u needing to call. Mine cleared after 3 wks w/ no action from me. Might save u some time vs calling tbh.

Let me share what happened to me last year. I had a 570 code for almost a month with no notices. I finally called the IRS and after 2 hours on hold, found out they needed verification of my income because my employer had submitted a corrected W-2. The agent told me this happens ALL THE TIME during tax season, especially February through April. The most important thing I learned was that sometimes these holds resolve automatically in the system, but other times they sit indefinitely until you call. In my case, the agent removed the hold while I was on the phone and my refund was processed the next week.

Call early morning. Right when they open. Have all your info ready. Be polite. Ask specifically about the 570 code. Request timeframe for resolution. Take notes during call. Get agent's ID number. Follow up if needed in two weeks.

I was in the exact same situation on March 12th. Called the IRS on March 15th and waited 73 minutes to speak with someone. They explained that my 570 code was due to income verification. My employer had submitted a corrected W-2 on February 28th that I wasn't aware of. The agent said they're extremely backlogged this year and processing times are running about 4-6 weeks longer than usual. Have you checked if your employer submitted any corrections?

Based on what I've seen in this community, a 570 code without a corresponding 971 notice code might possibly indicate an internal review that doesn't necessarily require taxpayer action. It seems that approximately 60-70% of these situations resolve themselves within about 3-4 weeks, though your experience may potentially vary depending on the specific circumstances of your return. If you perhaps filed with credits like the Child Tax Credit or Earned Income Credit, these sometimes trigger additional verification processes that might explain the hold.

The Practitioner Priority Service line (866-860-4259) can sometimes be more efficient than the general number, but they technically require you to be a tax professional. I waited exactly 28 minutes on this line last week compared to 2 hours and 17 minutes on the regular line the week before. Just be prepared to provide your SSN, filing status, and the exact amount of your expected refund when you finally reach someone.