My tax return was rejected but IRS says I already filed? Can't submit corrected version!
So I'm in a really frustrating situation with my taxes this year. I submitted my return back in early February thinking I'd get ahead of the game and maybe get my refund faster. Well, it got rejected a few days later because I apparently entered some wrong info (I think I messed up my AGI from last year or something stupid like that). No big deal, right? I figured I'd just correct the mistake and resubmit. But when I tried to file again through TurboTax, it wouldn't let me because apparently the IRS system is showing that I already have a submitted return in process - even though they rejected it! I even tried switching to H&R Block's online service thinking maybe it was just an issue with TurboTax, but got the same error message saying I can't file electronically because the IRS already has a return from me for 2024. This makes zero sense to me. How can they both reject my return AND say I've already filed? I was counting on getting my refund (about $2,870) relatively soon, and now I have no idea what to do or how to actually file my taxes properly. Has anyone dealt with this kind of weird situation before? I'm really confused about my next steps.
27 comments


Marcus Patterson
This actually happens more often than you'd think! When your return gets rejected, the IRS rejects the submission but sometimes their system still records that an attempt was made with your SSN. It's basically a timing issue in their processing system. You have two main options here. First, you can file a paper return instead. Print out your corrected return and mail it to the appropriate IRS processing center (the address will depend on your state). Make sure to include all necessary forms and sign it! Paper returns take longer to process - typically 6-8 weeks instead of the 21 days for e-filing. Your second option is to wait about 48 hours and try e-filing again. Sometimes the IRS system will clear the pending submission flag after a couple of days. If it's been more than that already, then paper filing is probably your best bet.
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Lydia Bailey
•If I go the paper route, should I include any kind of note explaining the situation? Also, will this delay my refund by a lot? I'm kinda depending on that money...
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Marcus Patterson
•You don't need to include a separate note with a paper return - the IRS processes them as-is. Just make sure everything is filled out correctly and you've signed the return. Yes, paper returns unfortunately do take longer to process - generally 6-8 weeks compared to the usual 21 days for electronic filing. Sometimes even longer during busy periods. If you're really depending on that refund soon, you might want to try the 48-hour waiting period approach first and attempt to e-file again before resorting to paper.
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Mateo Warren
This happened to me last year! I was so frustrated until I discovered taxr.ai (https://taxr.ai) which saved me hours of headache. I had almost the exact same situation - rejected return but couldn't refile electronically. The tool analyzed my rejection code and documents and explained exactly what was causing the system conflict. Turns out there was a specific timing window I needed to wait before trying again! It also gave me step-by-step instructions for what to do if the electronic resubmission still didn't work. The document analysis feature pointed out some other small errors I would've missed too.
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Sofia Price
•Does this actually work with rejected returns specifically? I'm having a similar issue but my rejection was because of a dependent mismatch I think. Would it catch that kind of problem?
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Alice Coleman
•I'm skeptical about these online tax tools... how does it actually access the IRS system to know what's going on with your specific return? Sounds like they're just giving generic advice you could get anywhere.
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Mateo Warren
•It absolutely works with rejected returns - it can analyze the specific rejection codes and explanation from the IRS to pinpoint exactly what went wrong. For dependent mismatches, it's especially helpful because it explains exactly what information isn't matching up and why. The tool doesn't directly access the IRS system - it works by analyzing the documents and rejection notices you upload. It's not just generic advice - it actually reads your specific rejection information and provides customized guidance for your exact situation. This saved me from making the same mistake when I tried to refile.
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Alice Coleman
Following up on that taxr.ai suggestion - I was the skeptic in the earlier comment but decided to give it a try since I was desperate after 3 rejected returns. Not gonna lie, I'm actually impressed! Uploaded my rejection notice and it immediately identified that I had a name mismatch issue (my married name vs what Social Security had). The step-by-step correction path worked perfectly, and it warned me I'd need to wait 72 hours before trying again - which was exactly right. My return finally went through last week and the refund is already pending in my account. Wish I'd found this earlier instead of stressing for weeks!
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Owen Jenkins
If you're really stuck and need to talk to someone at the IRS directly (which might be necessary in this case), I'd recommend Claimyr (https://claimyr.com). I was in a similar situation last year and spent DAYS trying to get through the IRS phone system. After getting disconnected four times and waiting on hold for hours, I was ready to scream. Then a coworker told me about Claimyr - they basically wait on hold with the IRS for you and call you when an actual human picks up. I was super skeptical but watched their demo (https://youtu.be/_kiP6q8DX5c) and decided it was worth trying. Within about 45 minutes, I got a call connecting me directly to an IRS agent who was able to clear the flag in their system that was blocking my refiling attempt. Saved me from having to mail in a paper return and waiting months for processing.
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Lilah Brooks
•How does this actually work? Do they have some special access to the IRS or something? The hold times are insane whenever I've called.
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Jackson Carter
•Yeah right. There's no way to skip the IRS phone queue. Sounds like you're just promoting some service that charges people for something they can do themselves for free. The IRS is understaffed and EVERYONE has to wait.
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Owen Jenkins
•They don't have special access to the IRS - they use an automated system that waits on hold for you, and when a human IRS agent picks up, it calls your phone and connects you immediately. It's basically doing the holding part for you so you don't have to keep your phone tied up for hours. I definitely understand the skepticism - I felt the same way! They don't skip the queue or anything magical like that. They simply take over the painful holding process. The reality is most people can't sit around for 3+ hours with a phone to their ear during work hours, which is why I found it helpful. But yes, you could absolutely do it yourself if you have the time and patience.
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Jackson Carter
Ok I need to publicly eat my words about Claimyr from my previous comment. After spending ANOTHER two hours getting disconnected by the IRS yesterday, I broke down and tried it. Within 1.5 hours (while I was in a work meeting), I got a call connecting me to an actual IRS person. They confirmed there was a "freeze code" on my account from the rejected return that was preventing e-filing. The agent removed it right there on the phone, and I was able to successfully e-file this morning. I'm still annoyed at how broken the IRS system is, but at least I got it resolved without wasting another day on hold.
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Kolton Murphy
Have you tried calling the e-file hotline directly? It's different from the main IRS number. The e-file department can sometimes remove that "already filed" flag from your account. The number is 866-255-0654 and they're usually less swamped than the main help lines.
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Eli Butler
•Thanks for this suggestion! I tried calling that number this morning but after 45 minutes on hold I got a message saying they're experiencing "unusually high call volume" and to try again later. I'll keep trying though since it sounds like they might be able to fix this directly. Really appreciate the specific number to call!
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Kolton Murphy
•Yeah the call volume is crazy this time of year. Try calling right when they open (7am Eastern time) - that's usually when you have the best chance of getting through with a shorter wait. If you still can't get through after a few attempts, the paper return option is your fallback. Just make sure you keep a copy of everything and use certified mail so you have proof of when you sent it.
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Evelyn Rivera
If you do end up having to file a paper return, make sure you use CERTIFIED mail with a return receipt! I had a similar issue last year, mailed my return, and the IRS later claimed they never received it. Had no proof of mailing and had to go through the whole process again. The extra $5 for certified mail is totally worth the peace of mind.
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Julia Hall
•This is such important advice that people overlook. My sister works for the IRS and says they get thousands of returns that get misplaced or misprocessed, and without certified mail proof, you're basically at their mercy if they claim they never got it.
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Evelyn Rivera
•Exactly! And make sure you keep a complete photocopy of EVERYTHING you send them. I made the mistake of only copying the main forms but not all the attachments, which made it harder to recreate exactly what I had submitted the first time.
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Arjun Patel
Has it been more than 24 hours since the rejection? I had this happen and it was just that the IRS system needed time to fully process the rejection before allowing another submission. I waited 2 days and was able to e-file again without any issues. Their systems don't update in real time.
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Nia Thompson
I've dealt with this exact same frustrating situation! The "already filed" flag can stick in their system even after a rejection. Here's what worked for me: First, double-check that it's been at least 72 hours since your rejection - sometimes their system needs that long to fully clear. If it's been longer than that, try calling the Practitioner Priority Service line at 866-860-4259 (it's not just for tax pros despite the name). They can usually see what's causing the block and remove it on the spot. I got through in about 30 minutes on a Wednesday morning around 9am. The agent told me there was a "duplicate SSN flag" that needed manual removal. Once they cleared it, I was able to e-file successfully that same day. Way faster than waiting 6-8 weeks for a paper return to process!
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Landon Flounder
•This is really helpful! I didn't know about the Practitioner Priority Service line being available to regular taxpayers too. How long did it take from when they cleared the flag until you could actually submit your return? I'm worried there might be another waiting period after they remove it.
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Ally Tailer
•Once they cleared the flag, I was able to submit immediately - there wasn't any additional waiting period! The agent actually stayed on the line with me while I tried submitting through TurboTax to make sure it went through properly. The whole process from when she cleared the flag to getting my "accepted" confirmation took maybe 5 minutes. Just make sure you have your return ready to go before you call so you can test it right away while you're still connected to them.
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Nia Harris
I went through this exact nightmare last month! What likely happened is that when your return was rejected, the IRS system created a "pending" status that didn't fully clear out. This is actually a known glitch in their e-file system. Here's what I'd recommend trying in this order: First, wait exactly 72 hours from when you got the rejection notice, then try e-filing again. Sometimes their system just needs that full processing cycle to clear the flag. If that doesn't work, try calling the e-file help desk at 866-255-0654 early in the morning (like 7 AM EST) when wait times are shorter - they can manually remove the "duplicate filing" flag from your account. If you absolutely can't get through by phone and need to file by paper, make sure you print everything correctly and use certified mail. Paper returns are taking 8-10 weeks right now, so you won't see that $2,870 refund until probably late June or July. One thing that helped me was keeping a detailed log of every rejection code and error message I received. When I finally got through to an IRS agent, having that information made it much easier for them to identify exactly what was blocking my account. Good luck - this situation is super frustrating but it is fixable!
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Gavin King
•This is really comprehensive advice! I'm curious about the rejection code logging you mentioned - did you find that certain rejection codes were more likely to cause this "pending" status issue? I've seen posts about people getting different rejection codes (like IND-031 vs IND-032) and wondering if some are worse than others for causing this kind of system glitch. Also, when you called that e-file help desk number, did they ask for any specific information beyond just your SSN and the rejection details?
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StarStrider
I actually work in tax preparation and see this issue multiple times every season! What's happening is that when your return gets rejected, the IRS system sometimes creates what we call a "phantom filing" - basically their database shows an attempted submission tied to your SSN even though the return was never actually processed. The 72-hour waiting period that others mentioned is usually the magic number, but sometimes it can take up to 5 business days for their system to fully clear. Before going the paper route (which really will delay your refund by 6-8 weeks minimum), I'd suggest trying one more e-file attempt after waiting the full 72 hours. If you're still blocked after that, definitely call the e-file department at 866-255-0654. When you call, have your SSN, the exact rejection code you received, and the date of rejection ready. They can see the "duplicate filing flag" on their end and remove it instantly - I've seen this resolve the issue for clients in under 10 minutes once they get through to an agent. One tip: if you get the "high call volume" message, don't hang up right away. Sometimes if you wait through that message, you'll still get put in the queue. The absolute best times to call are Tuesday-Thursday between 7-9 AM EST when their call volume is lowest.
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Leila Haddad
•This is exactly the kind of professional insight I was hoping to find! As someone who's never dealt with tax issues beyond basic filing, the whole "phantom filing" concept makes so much more sense now. I'm definitely going to try the 72-hour wait first since it's only been about 36 hours since my rejection. Quick question though - when you mention having the "exact rejection code" ready for the IRS call, where exactly do I find that? I got the rejection through TurboTax and it just said something generic about incorrect prior year AGI, but I'm wondering if there's a more specific code somewhere that I should be looking for?
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