TurboTax Rejected My Return with Code "Personal_Info_Verification" - Can I Switch to Another Service?

Filed with TurboTax and got rejected even though all my info is correct. Been filing with them for 7 years with no issues until now. The rejection reason doesn't make any sense to me. Can I just use a different service to file or am I stuck with turbotax now? I just got a message on my TurboTax app at 10:24 that says "Live Tax Advice - Let's fix your returns and then refile". It shows my federal return was rejected and says "Don't worry, we'll help you fix it." The specific federal return rejection reason shown is "Your return has been rejected pending confirmation of personal information on your tax return" with a Reject Code of "Personal_Info_Verification". There's a "Fix it now" button there. It also says my New York return was rejected because of the errors on my federal return. At the bottom there's a "Continue without fixing" option. This doesn't make sense to me because I've triple-checked all my personal information and it's all correct. Same SSN, birthdate, address, everything I've been using for the past 7 years with TurboTax. Can I just abandon TurboTax at this point and start over with H&R Block or another service? Or am I somehow locked into fixing this with TurboTax now that I've submitted through them? I'm getting frustrated with this whole process and don't understand what could possibly be wrong with my "personal information."