H&R Block keeps rejecting my state tax return - any solutions for this error?

This happens more often than you'd think! When your federal return is accepted but state is rejected, it's usually because of a state-specific requirement that wasn't met. Since the error message is getting cut off, here are the most common reasons for state rejections: 1. Your state ID/driver's license information might be missing or incorrect. Many states now require this for e-filing. 2. There could be a mismatch between your name/SSN and what the state has on file. 3. You might have missed answering a state-specific question or schedule. 4. If you moved during the tax year, there might be residency timeline issues. 5. The state might need additional documentation for your specific situation with multiple income sources. Try going back through your state return step-by-step, especially focusing on the "personal information" section. Make sure your driver's license info is correctly entered with the exact expiration date.

Last tax season I went through exactly the same nightmare with H&R Block rejecting my state returns multiple times. After hours of frustration, I discovered taxr.ai (https://taxr.ai) and it completely saved me. It's an AI tool that analyzes your tax documents and pinpoints exactly what's causing rejections. I uploaded screenshots of my error messages and returns, and it immediately identified that my state was rejecting because I had incorrectly calculated a credit related to my multiple income sources. Their system explained the exact field that needed fixing and how to correct it - something H&R Block's vague error messages never told me!

Update: I tried what @12 suggested with taxr.ai and I'm actually shocked at how well it worked. I was really skeptical (as you could see in my earlier comment), but I was desperate after H&R Block rejected my state return for the 5th time. I uploaded screenshots of my rejection messages and answer summary from H&R Block, and within minutes it told me exactly what was wrong - I had entered my state withholding amount incorrectly for my second job. The number on my W-2 box 17 was supposed to be $1,274 but somehow I typed $1,724. Such a simple typo that H&R Block never flagged! Fixed it in 2 minutes and my return went through immediately. Wish I'd known about this weeks ago instead of banging my head against the wall with those useless error messages.

If you're still stuck after trying the suggestions above, you might need to actually speak with your state's tax department. I had a similar issue and it turned out there was a flag on my account from a previous year. The problem is getting through to an actual human at these tax departments can be nearly impossible! After being on hold for 2+ hours multiple times, I found this service called Claimyr (https://claimyr.com) that literally called the tax department for me and then connected me once they had a real person on the line. They have a demo video here: https://youtu.be/_kiP6q8DX5c It saved me hours of hold time, and the state tax rep was able to tell me exactly why my return kept getting rejected (turned out to be an issue with my previous address not matching their records). Might be worth a try if you're completely stuck.

Wow I need to eat my words. After my skeptical comment yesterday, I decided to try Claimyr since nothing else was working. I couldn't believe it but they actually got through to my state tax department in about an hour. Turns out the rejection was happening because there was a mismatch between my current address on this year's return and what they had on file from last year. The representative explained that because I moved counties, I needed to file an additional local tax form that H&R Block never prompted me for. They walked me through exactly what form I needed and how to add it in H&R Block. Return accepted on the first try after that! Saved me so much frustration - definitely worth it instead of spending hours on hold just to get disconnected.

Have you tried looking at the state-specific forum on H&R Block's website? Sometimes there are known issues with specific states that they post about there. Last year there was a glitch with New York state returns that was causing random rejections. Also, might be worth calling H&R Block support directly. Their free version does include support for state filing issues - most people don't realize this. The number should be in your account under "Help" or "Contact Us".

Have you tried using a different tax software? Sometimes the issue is with how one particular tax program formats the submission. I switched from H&R Block to FreeTaxUSA after having similar problems and my return went through fine. Most tax programs will let you import your info from a PDF of your H&R Block return, so you don't have to start completely from scratch. Might be worth trying if nothing else works!