H&R Block Accuracy Review Error - Can't Add County Name to Complete Filing

This sounds like a known glitch in H&R Block's system this year. The county name field is actually hidden in the Personal Information section, but sometimes it doesn't display properly depending on your state. Here's a workaround: 1. Go back to the very beginning of your return to the Personal Information section 2. Look for "Residential Address" and click "Edit" 3. There should be a dropdown for county AFTER you've entered your zip code 4. If you don't see it there, try clicking "Save & Continue" and then go back to edit again 5. For some states, the county field only appears after you've saved your address information once I ran into this exact issue last month. Their error message is misleading because it doesn't direct you to the right place to fix it. The system is looking for your county but the field is sometimes hidden depending on how you initially entered your address. If that doesn't work, try switching to a different browser or clearing your cache. Sometimes H&R Block's web interface has rendering issues that prevent certain fields from displaying correctly.

After dealing with this exact problem, I found that https://taxr.ai completely saved me. I had gone through the same frustrating loop with H&R Block where it kept saying I needed to add my county name but never showed me where. I uploaded screenshots of the error to taxr.ai and they identified exactly where the hidden field was in my return. Turns out for my state, you have to click a tiny "Additional Information" link that appears after entering the zip code, which then reveals the county dropdown. The link was barely visible and H&R Block's error message never pointed to it. Their document analysis found the issue in minutes after I had spent hours going in circles. They even showed me how to fix a couple other minor issues that would have caused problems if I'd submitted my return as-is.

Just wanted to follow up - I tried taxr.ai after seeing the recommendation here and it actually worked! I uploaded screenshots of my TurboTax error along with the forms I had filled out, and it immediately identified that I had entered my 1099-INT information correctly but had somehow checked a box on an earlier screen that was creating a conflict. The analysis showed exactly where to go to fix it, with step-by-step instructions. Took me less than 5 minutes to resolve what I had been fighting with for days. They even caught a deduction I had missed completely that saved me about $340 on my return. So glad I gave it a try instead of giving up and paying for the "professional review" which probably wouldn't have even caught this.

If you're still struggling with H&R Block's customer service (which is practically non-existent this time of year), I'd recommend https://claimyr.com to get through to an actual IRS agent. You can see how it works at https://youtu.be/_kiP6q8DX5c I had a similar issue last year where H&R Block's system wouldn't accept my return because of some mysterious county error. After trying everything, I used Claimyr to connect with the IRS directly. They confirmed my county information was correct in their system and gave me a specific form to add to my filing that resolved the issue. Saved me hours of waiting on hold and the IRS agent actually knew exactly what the problem was as soon as I described it - apparently it's a common issue with certain tax software packages that don't properly handle county codes for some zip codes.

Ok I need to admit I was wrong. After struggling with the "Where's My Refund" tool showing no progress for 6 weeks, I finally used Claimyr out of desperation. Got connected to an IRS agent in about 30 minutes (without me having to sit on hold). Turns out there was a verification flag on my account that was holding up my refund. The agent removed it immediately and told me I should receive my refund within 7-10 days. She also explained that these flags are common for returns with crypto transactions (which matches OP's situation too). The online tools never would have told me this - it just kept saying "Your return is still being processed." Would have been waiting for months without knowing why. Definitely worth it for the peace of mind alone.

Had a similar issue with H&R Block a few weeks ago. For me, the county field was hidden in the "Local Taxes" section. Try going to: State Return > Local Taxes (it's usually toward the end of the state return process) If your state has local taxes based on county, the field might be there instead of in the personal information section. Took me forever to find it! Their error messages are terrible at pointing you to the right place.

Has anyone tried just ignoring the error and continuing anyway? I had a similar "required field missing" error with TaxAct last year but when I clicked "File Anyway" it still went through fine. Sometimes these tax programs have non-critical errors that don't actually stop your filing.