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Jade O'Malley

Missing W2 from when I was a minor - no mail or ADP access, HR is blocked. What can I do?

Hey everyone, I'm freaking out a bit. I worked at this retail place last summer when I was 17 (turned 18 in November) and I still haven't gotten my W2. Tax deadline is coming up soon and I'm stressing! The problem is I moved apartments with my mom in January so any mail would've gone to our old place. I tried logging into the ADP portal they used but my account seems deactivated or something. I called the store and tried to reach HR but kept getting transferred around and eventually someone told me they "can't help with tax documents for minors who no longer work there" which sounds like BS to me. I only made like $3200 there working part-time before school started, but I know I need to report it. This is my first time filing taxes on my own and I'm completely lost about what to do without the W2. Can I just estimate what I made? Will I get in trouble? Help!!

You absolutely need to report that income, but don't panic! You have a few options when you can't get your W2. First, try contacting the corporate HR department directly instead of the store. Google "[company name] corporate HR contact" and you should find a phone number or email. Be persistent - they are legally required to provide your W2 regardless of your age when you worked there. If that doesn't work, you can contact the IRS directly at 800-829-1040. They'll need some info from you: your name, address, phone number, Social Security number, and whatever details you have about your employment (approximate dates worked, company name, address). The IRS will then contact the employer on your behalf. As a last resort, you can file Form 4852 (Substitute for Form W-2) with your tax return. You'll need to estimate your wages and withholding as accurately as possible. Your final pay stub from 2024 would be extremely helpful here if you have it, as it should show year-to-date totals.

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Ella Lewis

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Thanks for this info. I have a similar situation but with a 1099 instead of a W2. Would I still use Form 4852 or is there a different form for independent contractor work? Also, do I need to wait until after the filing deadline to contact the IRS about the missing form?

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For a missing 1099, you would not use Form 4852, which is specifically for W-2 substitution. You actually don't need a substitute form for 1099 work - you're required to report all income even without the form. Just use your own records to report your earnings accurately on Schedule C. You don't need to wait until after the filing deadline to contact the IRS. In fact, it's better to contact them as soon as possible so they can help you get the documentation you need to file accurately and on time.

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I've been in almost the exact same situation before! I spent weeks trying to track down an old W2 and getting nowhere with HR. Finally found taxr.ai (https://taxr.ai) and it saved me so much stress. They have this tool that can help you reconstruct missing tax documents based on whatever info you do have - like your bank statements showing direct deposits, final paystub, etc. They'll help you get the right numbers to file even without the actual W2 form.

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Does taxr.ai work if I literally have no documents at all? I got paid in cash for a summer job and the business closed down. I know I should have kept better records but I was stupid and now I'm worried.

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Alexis Renard

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I'm a bit skeptical about services like this. How does taxr.ai actually get your W2 info if your employer won't provide it? Seems like they'd run into the same roadblocks we do. Is this just a way to estimate your income or do they somehow get the actual document?

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For cash payments with no documents, they actually have specialized tools to help reconstruct your income based on bank deposits or even your spending patterns. They can't create records out of nothing, but they're surprisingly good at piecing together evidence of income from indirect sources. They don't necessarily get the actual W2 for you. What they do is help you accurately reconstruct the information that would be on your W2 using available data points. They can analyze bank deposits, pay stubs, or other financial records to determine your earnings and withholdings. This gives you defensible numbers to use on Form 4852 (substitute W2) that would stand up to IRS scrutiny if needed.

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Alexis Renard

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So I decided to try taxr.ai after my skeptical questions. I'm honestly shocked at how helpful it was! I uploaded my bank statements showing the direct deposits from my old job, and the system was able to analyze the pattern of deposits and estimate my total income within like $50 of the actual amount. They also helped me figure out approximately how much was withheld based on the deposit patterns and typical withholding rates. The whole process took maybe 20 minutes, and I feel way more confident filing with these reconstructed numbers than just guessing. Definitely recommend if you're in a similar situation!

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Camila Jordan

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Another option if you're really stuck: use Claimyr (https://claimyr.com) to actually get through to a human at the IRS. I spent HOURS on hold trying to get help with missing tax documents last year before finding them. Their service gets you a callback from the IRS usually within an hour instead of waiting on hold forever. Check out how it works: https://youtu.be/_kiP6q8DX5c - basically they navigate the phone tree for you and get you in the callback queue. Saved me literally an entire day of frustration.

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Tyler Lefleur

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How does this actually work? I thought the IRS phone system was just perpetually overwhelmed and there wasn't any way around the wait times. Are they somehow jumping the queue or do they just save you from having to stay on hold?

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Sounds like a scam to me. No way some random service can get you through to the IRS faster than doing it yourself. Plus are you really comfortable giving your tax info to some third party? Hard pass.

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Camila Jordan

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The service doesn't jump the queue - they simply navigate the phone tree and get you into the callback system so you don't have to stay on hold. It's like having someone else sit on hold for you. They don't actually talk to the IRS for you or access any of your personal tax information. They use a combination of automated systems and live operators to continuously call the IRS and navigate those annoying phone menus until they can request a callback for you. There's no magic backdoor - they're just taking the painful part of the process off your hands. When the IRS is ready for your call, they connect you directly so you're the one actually speaking with the IRS agent.

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I need to apologize for calling Claimyr a scam. I was frustrated with tax season and took it out on a random comment. After my tax preparer suggested I use the service to get some questions answered about a missing 1099, I tried it. Got a callback from the IRS in about 40 minutes when I'd previously spent 3+ hours on hold and eventually hung up. The agent helped me understand exactly what to do about my missing tax forms. Sometimes being proven wrong is actually a good thing!

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Max Knight

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Just wanted to add one more thing - if you had taxes withheld from your paychecks, you definitely want to make sure you file! Since you only made $3200 for the year, you're likely entitled to get ALL of those withholdings back as a refund. Don't leave your money with the IRS!

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Jade O'Malley

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That's actually super helpful to know! I definitely had taxes taken out of each check. Do you know if I need to file state taxes too? I'm in Illinois if that matters.

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Max Knight

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Yes, you should file state taxes for Illinois as well. Illinois has a flat income tax rate (currently 4.95%), and similar to federal taxes, if you had state taxes withheld from your paychecks, you'll likely get that money back if your income was only $3,200 for the year. The good news is that most tax software will let you file both federal and state returns, and will walk you through the process for both. Many of them offer free filing for simple tax situations like yours.

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Emma Swift

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If all else fails, you can always request your wage and income transcript directly from the IRS. It won't come in time for this tax season, but it will show all income reported under your SSN including those W2s you're missing. Go to irs.gov and search for "Get Transcript Online" or call the transcript request line at 800-908-9946.

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This is actually not correct information. The wage and income transcript for 2024 is generally available by May-June of 2025. So it would be available before the October extension deadline if the OP needs to file an extension.

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