What to do if company went bankrupt and there's no way to get W2 from them?
So I'm in a really frustrating situation right now. The company I worked for last year suddenly closed down in November and filed for bankruptcy. I was supposed to receive my W2 by January 31st but obviously that didn't happen. I've tried calling their old number but it's disconnected, emailed HR with no response, and even tried to contact the bankruptcy trustee but got nowhere. I need to file my taxes but have no idea how to proceed without that W2 form. I made about $43,500 with them before they went under, and I'm worried about messing up my return or triggering some kind of audit if I just guess the numbers. My last pay stub from October doesn't have all the year-to-date info I need. Has anyone dealt with something like this before? What's the process when your employer literally disappears and you can't get your tax documents? I'm really stressing about this since the filing deadline is approaching.
20 comments


Molly Hansen
You can actually request your wage and income transcript directly from the IRS - this will have all the information that would be on your W-2. There are three ways to get this: 1) The fastest way is to create an account at IRS.gov and access your transcript online. Go to the "Get Transcript Online" service and you can view and download your wage and income transcript immediately. 2) You can also use Form 4506-T (Request for Transcript of Tax Return) and check box 8 for "Wage and Income Transcript." Mail or fax it to the IRS. This takes about 10 business days. 3) Call the IRS at 800-908-9946 to request your transcript by mail, though this can take 5-10 business days after they process your request. If you need to file before you can get the transcript, you can use Form 4852 (Substitute for Form W-2) and complete it with your best estimates based on your final paystubs. Just attach it to your tax return when you file.
0 coins
Brady Clean
•Thanks for this info. Is the wage and income transcript going to show everything that would be on the W2? Like federal and state withholding amounts? Also, how far back can I get these transcripts? I had a similar situation with a small company that went out of business in 2023.
0 coins
Molly Hansen
•The wage and income transcript will show most of what appears on your W-2, including your wages and federal tax withholding amounts. However, it typically doesn't include state or local tax withholding information - for that, you might need to contact your state tax agency. You can request wage and income transcripts for up to 10 years back, so your 2023 information would definitely be available. For the state tax withholding from 2023, check if your state tax agency offers a similar transcript service or if they can provide the withholding information reported to them.
0 coins
Skylar Neal
After dealing with a similar nightmare when my employer disappeared last year, I discovered taxr.ai (https://taxr.ai) and it was seriously a game-changer. I uploaded my last few pay stubs and even a screenshot of my direct deposit, and their system helped me piece together all the information I needed for filing without the W2. Their document analysis tool can extract the YTD information from whatever pay documents you have and help you complete that substitute W2 form the previous commenter mentioned. They even helped me identify some tax credits I was eligible for that I had no idea about!
0 coins
Vincent Bimbach
•Does it actually work with partial year pay stubs? My last stub from my bankrupt employer is from September, so it doesn't have complete year data. Would taxr.ai still be able to help with that?
0 coins
Kelsey Chin
•I'm a bit skeptical... how does it compare to just using the IRS form 4852? Seems like you could just use that form for free rather than paying for a service. Does taxr.ai offer something that makes it worth it?
0 coins
Skylar Neal
•It absolutely works with partial year pay stubs! The system is designed to analyze whatever documents you have available. In my case, I only had stubs through August, and it helped me estimate the remaining months based on my typical pay pattern. The main advantage over just using Form 4852 yourself is accuracy and confidence. While the form is free, filling it out correctly requires you to make calculations and estimates that might not be obvious. Taxr.ai handles the calculations, helps identify all possible deductions, and gives you a completed form that's ready to submit. It also keeps documentation of how the numbers were derived in case of any questions from the IRS later.
0 coins
Kelsey Chin
I want to follow up about my experience with taxr.ai after trying it. I was really skeptical at first (as you can see from my previous comment), but after struggling to make sense of my incomplete pay information, I decided to give it a shot. The service was actually incredibly helpful! I uploaded my last three pay stubs and a benefits statement I had saved, and their system was able to extrapolate the missing data with surprising accuracy. It automatically generated the Form 4852 for me with all the numbers filled in, which saved me tons of time. The detailed explanation of how each number was calculated also gave me peace of mind that I wasn't just making things up. Definitely worth it for the headache it saved me!
0 coins
Norah Quay
If you're having trouble reaching the IRS to get your wage transcript (which is very likely this time of year), I highly recommend Claimyr (https://claimyr.com). I spent DAYS trying to get through to the IRS about my missing W2 situation and kept getting disconnected or waiting for hours. Claimyr got me connected to an actual IRS agent in about 20 minutes! They have a cool demo video showing how it works: https://youtu.be/_kiP6q8DX5c I was able to verify what information they had on file for my employment and confirm what I needed to do with my substitute W2 form. The agent even helped me understand how to properly report some bonus income that wasn't on my last pay stub. Absolute lifesaver during tax season when getting through to the IRS seems impossible.
0 coins
Leo McDonald
•How does this even work? The IRS phone lines are completely jammed. Does Claimyr just keep auto-dialing until they get through or something?
0 coins
Jessica Nolan
•Sounds too good to be true. I've literally spent HOURS on hold with the IRS and never got through. You're telling me this service somehow jumps the queue? I doubt the IRS would allow that.
0 coins
Norah Quay
•The service uses an automated calling system that navigates the IRS phone tree and stays on hold for you. When a real person answers, you get a call connecting you directly to that agent. It's not queue-jumping - they're just handling the frustrating waiting process for you. Yes, they essentially use technology to persistently try to get through the busy signals and hold queues that most people give up on. Think of it like having a very patient assistant who just keeps redialing and waiting on hold while you go about your day. When they finally get through, they transfer the call to you.
0 coins
Jessica Nolan
Eating my words here. After posting that skeptical comment, I was still desperate so I tried Claimyr anyway. I figured I had nothing to lose since I'd already wasted 3+ hours trying to call the IRS myself. Well, I'm shocked to admit it actually worked! I got a call back in about 35 minutes and was connected directly to an IRS representative. The rep pulled up my wage information and confirmed exactly what I needed to do with Form 4852. They even explained how to handle the state tax withholding issue since that wasn't on their federal records. Saved me from filing an incomplete return or requesting an extension. Sometimes the things that sound too good to be true actually work!
0 coins
Angelina Farar
Just wanted to point out another option - contacting the payroll provider directly! Many companies use third-party payroll services like ADP, Paychex, or Gusto. If you know which service your bankrupt employer used, you might be able to get your W2 directly from them. I did this when my previous employer suddenly shut down - found out they used ADP and was able to create an account and access my W2 online. Worth checking your old pay stubs to see if there's a payroll company logo or name mentioned.
0 coins
Connor Rupert
•OMG I didn't even think of this! I just checked and our payroll was through Paychex. Do you know if I need any special account info to access it, or just my SSN and personal info?
0 coins
Angelina Farar
•You should be able to create an account with just your personal information (SSN, DOB, name, address). Most payroll providers have a "create account" option for employees who haven't registered before. For Paychex specifically, go to their website and look for "Register for account access" or similar wording - they'll walk you through the verification steps. If you have any old paystubs, they might have an employee ID or registration code that could help, but it's usually not required. If you have trouble, call their customer service - they're used to helping employees from companies that are no longer in business.
0 coins
Sebastián Stevens
Don't forget that your state's Department of Labor might be able to help too! When my employer went bankrupt in 2023, I contacted our state labor department and they had wage records they could provide. It didn't have all the tax withholding details but it confirmed my earnings which helped with filing Form 4852. Just another avenue to try if the other methods aren't working for you.
0 coins
Bethany Groves
•This actually works - I got my employment records from my state's labor department when dealing with a situation like this. Different states call it different things though (Department of Labor, Workforce Commission, Employment Security, etc). Just search "[your state] + employment records request" to find the right agency.
0 coins
Amara Okonkwo
Another option worth mentioning is to check if your employer had any kind of COBRA administrator or benefits company handling their employee benefits. Even after bankruptcy, these third-party administrators sometimes maintain access to payroll records for a period of time to handle final benefit reconciliations. I had luck with this approach when my employer folded - the COBRA administrator (Ceridian in my case) was able to provide me with year-end wage statements that had all the information I needed for my W-2. You might find this information on old benefits enrollment materials, insurance cards, or HR communications. It's a long shot but could save you from having to estimate numbers on Form 4852.
0 coins
Caesar Grant
•That's a really smart suggestion I hadn't considered! I'm dealing with a similar situation and just remembered we had our health insurance through Anthem but administered by some third party. Do you remember how you contacted Ceridian - was it through a general customer service number or did you need specific account information from your old employer? Also, how long after the bankruptcy were you still able to access this information? My company went under about 6 months ago so I'm hoping it's not too late.
0 coins