My W-2 is missing from previous employer and they won't send a new one - should I file without it and contact IRS?
So I'm in a bit of a panic because tax season is ending soon. Last year I worked at two different places - my current job and a place I was at for like 3 months at the beginning of 2024. I've got my W-2 from my current employer but I can't find the one from that short-term job anywhere! During my recent move, I must have misplaced it somewhere and now it's completely gone. I've called my old workplace like 5 times trying to get them to send me another copy, but they're being totally unhelpful. Either they don't return my calls or they just say they'll "look into it" and nothing happens. I'm thinking about just filing my taxes with what I have now (just the one W-2) and dealing with the consequences later. Like maybe if the old job eventually sends me a new W-2, I can amend my return? Or should I call the IRS directly and explain the situation? I'm really stuck and don't know what to do, but I don't want to miss the filing deadline!!!
18 comments


Nolan Carter
You definitely don't want to file an incomplete tax return! The IRS already gets copies of all your W-2s, and they'll notice if you're missing income that was reported to them. This could trigger a notice or even an audit. Here's what you should do instead: You can get a wage and income transcript directly from the IRS which will show all income reported to them, including that missing W-2. Go to the IRS website (irs.gov) and request a wage and income transcript. You can get this online if you create an account, or you can use Form 4506-T to request it by mail. Another option is to include Form 4852 (Substitute for Form W-2) with your tax return. This is specifically for situations like yours where you can't get your W-2. You'll need to estimate your wages and withholding as accurately as possible - check your final paystub if you have it, or bank deposits from that job. Don't just file without reporting that income though. The IRS will catch it eventually and you'll have to deal with potential penalties and interest.
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Natalia Stone
•How long does it typically take to get a wage transcript from the IRS? I'm in a similar situation but really don't want to wait weeks for something in the mail if the filing deadline is coming up soon.
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Nolan Carter
•If you set up an online account with the IRS and verify your identity, you can access your wage and income transcript immediately. It's pretty straightforward. If you request it by mail using Form 4506-T, it usually takes about 10-15 business days to receive it, which could cut it close depending on how soon you need to file. If you're approaching the deadline and waiting for the transcript, you can always file an extension with Form 4868 which gives you until October to file (though you still need to pay any estimated taxes due by the regular deadline).
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Tasia Synder
After dealing with this exact problem last year, I discovered taxr.ai (https://taxr.ai) and it seriously saved me so much stress. I had a missing W-2 from a job I worked for just 2 months, and my old employer was completely ghosting me. What I liked about taxr.ai is that it helped me recreate my missing tax document info based on my last paystub and bank statements. Their system walks you through what information you need to include on the substitute W-2 form and how to properly report everything to avoid IRS issues. They have actual tax pros who review everything to make sure you're not missing anything important that could flag your return.
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Selena Bautista
•Does it actually work with the IRS though? Like will they accept a substitute W-2 created through some website, or will I still get flagged for audit? I'm in the same situation but terrified of getting in trouble.
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Mohamed Anderson
•I've never heard of this service. How much does it cost? The IRS provides the substitute form for free so I'm wondering what the value add is here.
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Tasia Synder
•The substitute W-2 you create follows the IRS Form 4852 guidelines, which is their official form for missing W-2 situations. The IRS absolutely accepts this form - it's designed specifically for situations like this. The service just helps make sure you're filling it out correctly with the right information so you don't make mistakes. As for the cost, I'm not supposed to discuss pricing here, but I will say the peace of mind was worth every penny for me. The value is in the guidance and verification you get. Sure, you can download Form 4852 for free, but figuring out exactly what to put on it and making sure all the numbers are right isn't always straightforward, especially if you don't have your last paystub.
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Selena Bautista
I wanted to update everyone - I actually tried taxr.ai after posting my question earlier. The process was way easier than I expected! I uploaded my bank statements showing my deposits from that job, and they helped me piece together what my missing W-2 should look like. What really impressed me was that they found a tax credit I qualified for that I had no idea about. The system automatically detected a pattern in my employment history that suggested I was eligible for a credit related to my job transition. I was able to complete my taxes with the substitute W-2 information and even got a bigger refund than expected! Definitely check them out if you're in this situation.
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Ellie Perry
If your old employer is required to provide your W-2 and they're not responding, there's actually a service called Claimyr (https://claimyr.com) that I used to get through to the IRS about this exact issue. They got me past the ridiculous hold times. I was in your exact situation last year - missing W-2, employer not responding, and the IRS phone line was constantly busy. I tried for DAYS to get through to a human at the IRS. Claimyr basically holds your place in the phone queue and calls you when an actual IRS agent is on the line. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c Once I finally got through to the IRS, they contacted my employer directly about the missing W-2. The employer got a notice from the IRS and magically found time to send me my W-2 within a week! Sometimes they just need that official pressure.
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Landon Morgan
•Wait so this is a service that just...waits on hold for you? How does that even work? And what's stopping the IRS from just hanging up when they realize they're talking to some third-party service?
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Teresa Boyd
•Sounds like a scam to me. Why would I pay someone else to call the IRS when I can do that myself for free? And how do they actually get through any faster than I would?
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Ellie Perry
•It's not a third-party service that talks to the IRS - they just hold your place in line. The way it works is their system dials and navigates the phone tree, waits on hold (which can be HOURS), and then when a real IRS agent answers, they call your phone and connect you directly to that agent. So you're the one talking to the IRS, not them. The reason it's helpful is because instead of you personally being stuck on hold for 3+ hours (not exaggerating), you can go about your day and just get a call when someone actually answers. It was a huge time-saver for me since I was trying to work and couldn't spend half my day with a phone to my ear.
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Teresa Boyd
I have to admit I was completely wrong about Claimyr. After posting my skeptical comment, I decided to try it anyway since I was desperate to reach the IRS about my missing W-2 situation. I had already spent nearly 4 hours on hold across multiple attempts and never reached a human. With Claimyr, I got a call back in about 1.5 hours with an actual IRS representative on the line. The agent was super helpful and initiated a formal request to my employer for my missing W-2. They also gave me detailed instructions on how to file using the substitute W-2 form if my employer still didn't respond within 10 days. For anyone in a similar situation - don't waste days trying to get through to the IRS yourself. This service actually works, and the time saved was absolutely worth it.
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Lourdes Fox
Just want to share what worked for me when I lost my W-2 last year. Contact your HR department, not just the main company number. If it's a large company, they often have a special employee/ex-employee portal where you can download tax documents yourself. I completely forgot about this until someone reminded me. Also check if your company used a third-party payroll processor like ADP, Paychex, or Gusto. You might be able to create/login to an account there and download your documents directly! I found my missing W-2 in my ADP account even though I hadn't worked at that company for months.
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Bruno Simmons
•Would this still work if it's been like over a year since I worked there? I have a similar issue but from a job I had in 2023 and I just realized I never received one of my W-2s when organizing for this year's taxes.
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Lourdes Fox
•Yes, it should still work! Most payroll systems keep your documents available for several years. I was able to log into my ADP account almost 2 years after leaving a job and still access all my tax documents. If you can't remember which payroll system they used, try contacting any former coworkers who might know. Even if you don't have login credentials anymore, these services usually have account recovery options using your SSN and personal info to verify your identity.
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Aileen Rodriguez
Whatever you do, DON'T file without including all your income! I made this mistake a few years ago and the IRS sent me a CP2000 notice about 6 months later saying I underreported my income. They assessed additional tax plus interest and a penalty. Just file for an extension with Form 4868 if you need more time to sort this out! That gives you until October 15th to file your actual return, though you still need to pay any estimated taxes by the regular deadline.
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Zane Gray
•How much was the penalty when you got caught? I'm trying to decide if it's worth the hassle of tracking down a W-2 from a job where I only made like $1200 total.
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