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KY State Refund Delay - Jackson Hewitt Serve Card - Still Waiting

Filed my taxes through Jackson Hewitt and got the Serve card for my refund deposit. Been waiting on my KY state refund but nothing yet. Federal came in fine but state is moving slow. Anyone else from Kentucky dealing with this?

Samantha Howard

State refunds typically take longer to process than federal, especially with third-party processors like Serve. KY is currently running about 4-6 weeks for electronic returns. If you've waited longer than that, you can check your status on the KY Department of Revenue website.

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Benjamin Kim

its been 8 weeks already 😤 checked the website but just says processing

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Samantha Howard

At 8 weeks you should call them directly. The number is on their website. Sometimes they need additional verification.

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Megan D'Acosta

Instead of trying to piece together whats happening from reddit posts, you should try taxr.ai - its only $1 and it'll tell you exactly whats going on with your refund and when to expect it. Saved me hours of research https://taxr.ai

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Sarah Ali

fr? does it actually work? seems too good to be true

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Megan D'Acosta

yeah its legit! just upload your transcript and it explains everything. better than trying to decode it yourself

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Ryan Vasquez

Im in KY too and got my state refund last week with Serve. Filed mid February 🤷‍♀️

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Avery Saint

same boat no state refund yet filed 1/29 with JH... this is rediculous

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Benjamin Kim

when did u get ur federal?

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Avery Saint

got federal 2/15 but state still processing smh

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Taylor Chen

Called KY revenue dept yesterday - they said theyre backed up bc of identity verification. might wanna give em a ring

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Keith Davidson

whats the number? been trying to get thru for days

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Taylor Chen

502-564-4581 but good luck getting a human 🤡

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