KY State Refund Delay - Jackson Hewitt Serve Card - Still Waiting
Filed my taxes through Jackson Hewitt and got the Serve card for my refund deposit. Been waiting on my KY state refund but nothing yet. Federal came in fine but state is moving slow. Anyone else from Kentucky dealing with this?
13 comments


Samantha Howard
State refunds typically take longer to process than federal, especially with third-party processors like Serve. KY is currently running about 4-6 weeks for electronic returns. If you've waited longer than that, you can check your status on the KY Department of Revenue website.
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Benjamin Kim
•its been 8 weeks already 😤 checked the website but just says processing
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Samantha Howard
•At 8 weeks you should call them directly. The number is on their website. Sometimes they need additional verification.
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Megan D'Acosta
Instead of trying to piece together whats happening from reddit posts, you should try taxr.ai - its only $1 and it'll tell you exactly whats going on with your refund and when to expect it. Saved me hours of research https://taxr.ai
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Sarah Ali
•fr? does it actually work? seems too good to be true
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Megan D'Acosta
•yeah its legit! just upload your transcript and it explains everything. better than trying to decode it yourself
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Ryan Vasquez
Im in KY too and got my state refund last week with Serve. Filed mid February 🤷♀️
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Avery Saint
same boat no state refund yet filed 1/29 with JH... this is rediculous
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Benjamin Kim
•when did u get ur federal?
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Avery Saint
•got federal 2/15 but state still processing smh
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Taylor Chen
Called KY revenue dept yesterday - they said theyre backed up bc of identity verification. might wanna give em a ring
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Keith Davidson
•whats the number? been trying to get thru for days
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Taylor Chen
•502-564-4581 but good luck getting a human 🤡
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