Anyone with ServCard from Jackson Hewitt received their refund yet? DD was supposed to be 3/8

I've been using the Jackson Hewitt Serve Card for the past three years, and I've noticed their deposit timing can be unpredictable. Last year, my deposit was scheduled for March 15th but didn't appear until March 18th. The year before that, it came exactly on time. I've learned to be skeptical about the exact date they provide - it's more of a guideline than a guarantee. Have you checked your IRS transcript to confirm the refund was actually sent?

I was in the same situation with my Serve Card. DD date was February 24th, 2024, but nothing showed up. I checked my transcript on February 26th and saw code 846 with the correct date, so I knew the IRS had released it. Called Serve Card on February 27th, and they confirmed they had a pending deposit but it was in their 24-48 hour review process. Money finally appeared on February 28th at exactly 9:32 AM. Their system takes extra time to process the deposit even after the IRS releases it.

Just got mine this AM! DD date was 3/7, nothing happened yesterday, was freaking out tbh. Checked at 6am today and boom, money's there! Serve Card seems to take an extra day or 2 after IRS releases funds. Def check ur WMR status first - mine said "sent" for 24hrs b4 it actually hit my card. FWIW their customer service told me they process most deposits overnight, so morning is when u'll see it.

When I faced this exact issue last year, I tried to call Jackson Hewitt but couldn't get through to anyone who could help. After wasting hours on hold, I used Claimyr to reach an IRS agent directly. Here's what I learned: 1. First, the agent confirmed my refund had been sent (IRS side was done) 2. Then they explained that prepaid cards often have a 1-3 day processing window 3. The agent advised me to contact Serve Card's specialized deposit department This saved me days of uncertainty. If your WMR shows sent but nothing's on your card after 48 hours, I'd recommend using Claimyr (https://youtu.be/_kiP6q8DX5c) to reach the IRS directly. They can confirm whether the problem is on the IRS side or the card side.

I've been tracking Serve Card deposit patterns for the past few tax seasons, and there's definitely a system to it. Have you checked if your transcript shows code 846 with the correct date? That's the critical indicator that the IRS has released the funds. Here's what typically happens: 1. IRS shows DD date on WMR 2. IRS releases funds (code 846) 3. Serve Card receives funds (1-2 business days) 4. Serve Card processes and posts (0-1 business days) Since your DD date was 3/8, and today is Friday, I'd expect to see it by Monday at the latest. Did you set up text alerts on your Serve Card account? Have you checked if there are any holds on your account?

Is anyone else wondering why we put up with this every year? Why do these tax prep companies advertise "fast refunds" when they have no control over when the money actually arrives? Why do they push these prepaid cards that seem to add extra delays? I used the Serve Card two years ago and had the same issue - DD date came and went with nothing. Called their customer service who gave me the runaround about "processing times." Money showed up 3 days later with no explanation. Switched to direct deposit to my regular bank last year and got my refund exactly on the DD date. Just saying...

I literally just got my refund on my Serve Card this morning! My DD date was 3/6, and I was pulling my hair out waiting. I need this money for my car payment that's due on Monday. Called the Serve Card automated line about 20 times yesterday, and it kept saying "no pending deposits." Then at 6:17 AM today, I got the deposit notification. So it took 2 days after my official DD date. Hang in there - it's probably coming soon!

Be careful with these prepaid cards. According to IRS Publication 1345 regarding refund delivery, the IRS is only responsible for sending the refund to the financial institution. The timing of when funds are made available by the financial institution falls outside IRS jurisdiction. I had a terrible experience last year where my refund was delayed by 5 days on a similar card. The fine print in the Serve Card agreement states they can hold deposits for up to 5 business days for verification purposes. Check your cardholder agreement for the exact terms.