Is "Processing" Status Normal for 2024 NY Tax Return Filed Through Cash App? Website Shows Return Received

Filed my NY state taxes through Cash App and got this processing message for tax year 2024 (Form IT-201). I'm checking my refund status on the NY tax website and I'm seeing this message that has me concerned. I went to www8.tax.ny.gov at 10:06 when my phone was at 7% battery and checked my refund status. The website shows all my tax information including: Tax year: 2024 Form: THE 12-2015 11.214 M Requested refund amount: [amount] Under "Refund Status" it states: "We have received your return and it is being processed. No further information is available at this time. See Understanding your refund status on our website." The page also includes an option to "Sign up for email alerts" where they'll notify me as soon as my refund is approved. The message says "We will notify you of the amount of your refund and when you can expect to receive it. Learn more." There's also a "Web survey" link to provide feedback about the online service, a "Print" button, and a "Check Another Refund Status" option. The site even shows I'm currently viewing the mobile version, with a "Desktop Version" link available. Anyone know if this is normal or if something's wrong? First time using Cash App for taxes and I'm kinda nervous about it. Just want to make sure this standard processing message is normal and I didn't mess anything up by filing through Cash App. Has anyone else filed through Cash App and seen this same status message? How long did it take for your refund to be processed?

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17 comments

Statiia Aarssizan

•10M

The refund status screen shows your 2024 NY tax return (Form IT-201) has been successfully received and is in the standard processing queue. The form identifier "THE 12-2015 11.214 M" is a normal administrative code for the NY state tax system. What's important here is that you're seeing exactly what you should see at this stage - the "return received and processing" message is the default first status for all properly submitted returns. The system is offering you the option to sign up for email alerts, which is recommended since they'll notify you when your refund is approved and provide the exact amount and expected date. This processing status is completely normal whether you file through Cash App, another tax service, or directly with NY state. The 2-3 week typical processing time starts from when they received your return. The only reason for delays would be if they need to verify information or during peak filing periods. The fact that you can see your tax year and form details displayed correctly in their system confirms your return was transmitted properly through Cash App's filing service.

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Ruby Blake

•6M

I've been through this exact same situation! Filed through Cash App for NY state taxes last year and got the same "processing" message. It's totally normal - that's just their standard first status for all returns. The fact that you can see your tax year (2024) and form type (IT-201) displayed correctly means Cash App transmitted everything properly to NY state. I'd definitely recommend signing up for those email alerts like others mentioned - that's how I found out when mine was approved. NY typically takes 2-3 weeks to process, sometimes longer during busy periods. Cash App is legit for tax filing, so don't worry about that part!

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