If my Box 10 on my 1098 form is empty, should I report 0 for real estate property taxes paid?
Hey everyone, I'm really confused about my 1098 form from my mortgage company. Box 10 is completely empty - there's nothing at all in the real estate property taxes paid section. Does this mean I should just put 0 when I'm filing my taxes? I bought my house last June and have been making monthly payments that I thought included property taxes in escrow. When I called my mortgage company, they gave me this confusing explanation about tax cycles and prorated amounts that honestly went over my head. Has anyone dealt with this before? I'm worried I'm either going to miss out on a deduction I should be taking or accidentally claim something I shouldn't. Should I just go with 0 since the box is empty? Or should I look at my closing documents to see if I paid property taxes at closing? Thanks for any help. Tax season is giving me major anxiety this year!
20 comments


Peyton Clarke
The empty Box 10 doesn't automatically mean zero property taxes were paid. Many mortgage servicers don't complete this box reliably, which is why the IRS instructions specifically state that you shouldn't rely solely on Box 10 for determining deductible property taxes. You need to check a few things: First, review your mortgage statements or your online account portal - most lenders provide a year-end summary showing exactly what was collected and paid for taxes. Second, check your closing documents since you purchased mid-year; you likely paid some prorated property taxes at closing that won't appear on the 1098. Third, contact your local tax assessor's office - they can tell you exactly what was paid on your property and when. Don't just put zero because the box is empty. If you paid property taxes, you deserve that deduction if you're itemizing rather than taking the standard deduction.
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Vince Eh
•This is really helpful but now I'm even more confused. My closing documents show I paid like $1,345 in "prorated county taxes" at closing. But my online mortgage account shows they paid $2,278 in property taxes from my escrow account in December. Do I get to claim both? And where exactly do I put this on my tax forms?
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Peyton Clarke
•Yes, you can claim both amounts if you paid them both. The amount at closing was your share of taxes for the portion of the year you owned the home, and the December payment from your escrow was likely the regular tax bill for your property. You would report the total of all property taxes paid ($1,345 + $2,278 = $3,623 in your case) on Schedule A if you're itemizing deductions. This goes on line 5b "State and local real estate taxes." Just make sure you're actually itemizing - if your total itemized deductions don't exceed the standard deduction ($27,700 for married filing jointly, $13,850 for single in 2024), then it might not benefit you to claim these taxes.
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Sophia Gabriel
After struggling with this exact issue last year, I found taxr.ai and it literally saved me hours of confusion. My Box 10 was also blank and I was about to just put zero, but I uploaded my mortgage statements and closing documents to https://taxr.ai and it analyzed everything and showed me exactly what property taxes I'd actually paid that were deductible. It even explained why the 1098 Box 10 was empty (turns out my mortgage company reports differently). The tool flagged that I had paid property taxes at closing that I would have completely missed, plus it showed me how my escrow payments throughout the year included tax payments. Way easier than trying to decipher all those statements myself.
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Tobias Lancaster
•Did it actually work with the closing documents? Those things are like 100 pages and I can barely find anything in them. Did you have to upload the entire package or just specific pages?
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Ezra Beard
•I'm a little skeptical about using these online tools. How do you know it's catching everything correctly? Did you compare its results with what you would have figured out manually?
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Sophia Gabriel
•You just upload the relevant pages that show the tax payments - usually the closing statement summary and any pages mentioning prorated taxes. I took pictures with my phone of just those pages and it worked fine. No need for the entire package. For the second question - I actually did compare it with my manual calculations and it caught two payments I missed. The real value was in how it explained which payments were deductible and which weren't. It showed me that some fees I thought were property taxes were actually non-deductible assessments. The breakdown made it super easy to enter everything correctly on my Schedule A.
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Ezra Beard
I have to admit I was wrong about taxr.ai - decided to try it after getting totally confused about my property tax situation. I uploaded my closing documents and monthly statements and it was able to identify $3,420 in property taxes I paid that weren't reflected anywhere on my 1098. What surprised me was how it explained which items from closing were actually deductible vs. which were prepayments for future periods. The explanation about how escrow accounts work and why Box 10 is often blank on 1098 forms was actually clearer than what my mortgage company told me. Saved me from missing a pretty significant deduction on my taxes this year!
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Statiia Aarssizan
If you're struggling to get answers about your property tax payments, Claimyr helped me get through to the IRS quickly when I was dealing with this same issue. I spent days trying to call the IRS directly to confirm how to handle missing Box 10 info, but kept getting disconnected or waiting for hours. With https://claimyr.com I had an actual IRS agent on the phone within 20 minutes who walked me through exactly how to document property taxes when the 1098 is incomplete. You can see how it works here: https://youtu.be/_kiP6q8DX5c They basically hold your place in the IRS phone queue and call you when an agent is about to answer. Saved me from taking time off work just to sit on hold.
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Reginald Blackwell
•Wait, this actually works? How? I thought the IRS phone system was basically impossible to get through. Feels kinda sketch that a service can somehow bypass the wait times?
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Aria Khan
•Sounds like a scam to me. Why would I pay a third party when I can just call the IRS myself? And how are they getting you through faster than anyone else? They probably just take your money and leave you on hold anyway.
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Statiia Aarssizan
•It's not bypassing anything - they use an automated system that waits on hold for you and then calls you when a representative is about to answer. Like a virtual place-holder in the queue. No magic, just saves you from having to listen to hold music for hours. As for whether it works, absolutely. I was skeptical too, but I had wasted two lunch breaks trying to call myself and never got through. With Claimyr, I got a call back while I was at my desk, spoke to an actual IRS agent who answered my property tax question, and then went back to work. The whole call with the IRS took about 15 minutes once I was connected.
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Aria Khan
I need to eat my words about Claimyr. After my skeptical comment, I decided to try it since I was getting nowhere with the IRS about my property tax question. Not only did it work, but I got a call back in about 35 minutes with an actual IRS representative on the line. The agent confirmed that I should use my mortgage statement and closing document amounts rather than relying on Box 10, and even explained that I could request a corrected 1098 from my mortgage company if needed. Honestly saved me from making a mistake on my taxes and potentially missing out on about $4,200 in property tax deductions. Sometimes being proven wrong is a good thing!
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Everett Tutum
Don't forget to check if you even need to itemize before worrying about this! If your standard deduction is higher than your itemized deductions would be, then this whole property tax thing doesn't even matter. For 2024 taxes, standard deduction is $13,850 for single filers, $27,700 for married filing jointly. Unless your mortgage interest, property taxes, charitable contributions, and other itemized deductions COMBINED exceed these amounts, you're better off taking the standard deduction anyway.
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Sunny Wang
•This is a really good point! I spent hours tracking down all my property tax info last year only to realize I was still better off with the standard deduction. Do you know if there's a quick way to figure this out before diving into all the detailed calculations?
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Everett Tutum
•The quickest way is to do a rough calculation of your major deductions. Add up your mortgage interest (Box 1 on Form 1098), property taxes (from your statements or county records), state and local income taxes (or sales taxes) up to $10,000 combined, and charitable donations. If that rough total is significantly below your standard deduction amount, don't waste time on the details. If it's close or above, then it's worth digging deeper. One shortcut: if you're a new homeowner with a large mortgage, you're more likely to benefit from itemizing because of the mortgage interest deduction. If you're in a high-tax state but have a small or paid-off mortgage, you might still be better with the standard deduction.
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Hugh Intensity
Has anyone actually received a corrected 1098 from their mortgage company? Mine told me they don't update Box 10 even if I request it because "it's optional information" for them to provide. Seems ridiculous that they can just leave off important tax info!
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Effie Alexander
•I got one last year but only after threatening to file a complaint with the CFPB. Suddenly they were able to issue a corrected form with the property tax info included. Worth mentioning that regulatory agencies exist for this reason if they're being stubborn.
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Miguel Castro
I went through this exact same situation last year and it was so frustrating! My Box 10 was completely blank too, and like you, I thought it meant I had zero property taxes to claim. What I ended up doing was calling my county tax assessor's office directly - they were actually super helpful and could tell me exactly when property taxes were paid on my address and by whom. Turns out my mortgage company had paid taxes twice during the year from my escrow account, but for some reason didn't report it in Box 10. I also found out that since I bought mid-year like you did, I needed to look at my HUD settlement statement from closing. There should be a line item for "real estate taxes" that shows what you paid upfront. In my case, I had paid about $900 at closing that I would have completely missed if I just relied on the 1098. Don't stress too much about it - you're definitely not alone in dealing with incomplete 1098 forms. The key is to track down what you actually paid rather than what the mortgage company reported. Your closing documents and mortgage statements should have all the info you need!
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Ava Rodriguez
•Thanks for sharing your experience Miguel! This gives me so much hope. I've been putting off dealing with this because it seemed so overwhelming, but calling the county tax assessor sounds way more manageable than trying to decode all these mortgage documents on my own. Quick question - when you called the assessor's office, did you need any specific information beyond just your address? And did they charge anything for looking up the payment history? I'm worried they might want account numbers or other details I don't have readily available. Also, that's a great point about the HUD settlement statement. I remember that stack of papers being massive, but if there's a specific line item to look for, that makes it much easier to find. Did you end up having to amend your return after you found all this missing information, or were you able to catch it before filing?
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