IRS2Go says refund sent February 26 but nothing in account by March 17 - should I be concerned?

My dad prepared our tax return this year and we received notification that our refund was approved. I've been checking the IRS2Go app regularly and it says: "Your tax refund is scheduled to be sent to your bank by February 27, 2025. If your refund is not credited to your account by March 4, 2025, check with your bank to see if it has been received." The app shows all three status boxes checked: "Return Received," "Refund Approved," and "Refund Sent." There's also a note that says "Please Note: For refund information, please continue to check here, or visit IRS.gov/Refunds. Updates to refund status are made no more than once a day." Today is March 17 and there's nothing pending in our account yet. No deposit, no pending transactions, nothing. It's been almost three weeks since the IRS claimed they sent the refund to our bank. The app said we should check with our bank if it wasn't credited by March 4, but when I called my bank, they have no record of any pending or rejected deposits from the IRS. Has anyone else experienced this delay? Should we be concerned or is this normal? When can we realistically expect to see the money? Should I contact the IRS directly at this point or keep waiting? I'm getting anxious because we were counting on this refund for some important expenses.

0 coins

52 comments

Mateo Martinez

First, don't panic. This is actually quite normal. The IRS2Go app gives you an estimated deposit date, but there are several factors to consider: 1. The date they provide is when the IRS initiates the transfer, not necessarily when it will hit your account 2. Bank processing times vary - some banks hold funds for 1-3 business days before making them available 3. If March 15 was a weekend day, processing might not start until the next business day 4. The March 20 date they give is your "worry date" - you don't need to be concerned until after that date I'd recommend waiting until March 20 passes before taking any action. If nothing shows up by then, contact your bank first to check if they've received but not posted the deposit. Only after confirming with your bank would I recommend contacting the IRS. Also, checking your transcript on the IRS website might give you more detailed information about your refund status than the app provides. You can access this at irs.gov (create an account if you don't have one).

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- 20d

Carmen Ruiz

If you're getting anxious about your refund and want a clearer picture of what's happening, I highly recommend checking out taxr.ai! I was in a similar situation with my refund delay and instead of trying to decipher those cryptic transcript codes myself, I used this tool and it explained everything. Turns out I had a simple verification delay that wasn't obvious from the IRS2Go app info. The tool translated all the tax jargon into plain English and gave me a timeline estimate that was spot on. So much better than trying to be a detective piecing together information from random forums! Here's the link if you want to check it out: https://taxr.ai

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- 18d

Jamal Anderson

After weeks of getting nowhere with my refund that was stuck in limbo, I found a way to actually speak with an IRS agent using claimyr.com. I was in the same boat - app showed one date but nothing was happening. Called the regular IRS number over 20 times with no luck. The calling service got me connected to a real person who explained my refund was held up due to a verification issue that wasn't showing on the app. Talking to a real agent got everything resolved within days and my deposit finally came through. It was honestly the only way I could get actual answers instead of generic automated messages. If you're really worried, I'd recommend going this route.

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- 16d

Connor Gallagher

I work at a bank (not saying which one). Here's what you need to know: When the IRS initiates an ACH payment, it doesn't instantly appear in your account. There's processing time on both the sender and receiver end. Plus, if the scheduled date falls on a weekend or holiday, it rolls to the next business day. Many banks also place holds on government payments (yes, even tax refunds). I'd wait until at least 3 business days after your scheduled date before getting worried.

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- 15d

Natasha Orlova

I strongly recommend calling the IRS directly. I was in the same situation - app said one thing, reality was different. After hours of trying to get through the normal channels with no luck, I used claimyr.com to get connected to an agent. Found out my refund had been flagged for additional review due to a mismatch that didn't show on the app at all. The agent fixed it right there on the phone and my refund showed up 3 days later. Talking to an actual person made all the difference.

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- 15d