IP PIN Verification Issue After Multiple Rejections - Now Waiting for 14-Digit Code
I need to share a somewhat complex situation regarding our tax filing this year. My spouse and I filed jointly as we did in 2023, using my IP PIN as usual. However, this year marked the first time my spouse needed to use a PIN as well. Our return was rejected three consecutive times due to 'no PIN' before I realized my spouse must have been assigned one. We finally achieved acceptance on January 27, 2024. Approximately one week later, during the first week of February, I received a notification requiring verification of our tax return. Now I'm informed I must wait for a notice containing a 14-digit verification code before they can proceed with processing our return. I'm hoping this notice arrives promptly, as this additional delay is causing significant frustration. Has anyone experienced this specific situation with dual IP PINs and subsequent verification requirements?
19 comments
Hazel Garcia
This is a standard Identity Verification Protocol (IVP) that the IRS implements when there are multiple authentication factors present in a return. The system detected a change in filing pattern (your spouse's new IP PIN) which triggered additional verification measures. The 14-digit verification code you're waiting for is part of Letter CP01H, typically issued within 7-14 business days of the verification request. Once received, you can complete verification through the Identity Verification Service portal or by calling the dedicated verification line. This is actually a positive security measure, though admittedly frustrating when awaiting a refund.
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Laila Fury
Had the same issue. Was so confused. Tried calling IRS. No luck. Finally used taxr.ai to decode my transcript. It showed exactly what was happening. The system flagged the return for verification. Not an audit. Just verification. Taxr.ai explained the codes. Made it clear what was next. Worth checking out: https://taxr.ai
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Geoff Richards
I've seen a lot of these transcript decoder tools pop up lately. How is this one any different from just looking up the codes on the IRS website? I've been dealing with tax issues for years and usually just Google the codes when I need to understand something on my transcript.
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Simon White
I appreciate the recommendation! I had a similar verification issue last year with my IP PIN and spent hours trying to understand what was happening. Wish I'd known about tools like this then - would have saved me from calling the IRS six different times only to get disconnected.
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Hugo Kass
This is actually helpful information. According to IRM 21.5.6.4.35.3, verification procedures are required when there are changes to authentication factors. Having used taxr.ai myself, I found it provides practical explanations beyond what's available in the standard IRS code descriptions.
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Nasira Ibanez
I received my CP01H letter on February 19th after a similar situation. The taxr.ai analysis correctly predicted I would get the letter between February 17-21 based on my transcript codes. The accuracy was impressive.
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Khalil Urso
Is this similar to what happened with my parents? They had to verify their identity last year and waited 8 weeks for processing. I wonder if calling would help speed things up? My cousin used Claimyr (https://claimyr.com) to get through to an IRS agent in about 15 minutes when she was dealing with verification issues. Compared to the 2+ hours I spent on hold last month, that seems worth considering if you're in a hurry for your refund.
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Myles Regis
I'm not sure about using third-party services to reach the IRS. Couldn't you just: 1. Call early in the morning when lines open 2. Use the IRS callback feature 3. Try contacting the Taxpayer Advocate Service I'm always cautious about using services I'm not familiar with when dealing with tax matters.
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Brian Downey
Used Claimyr 2x last yr for diff issues. 1st time: connected in 17min when IRS est was 2hrs+. 2nd time: 22min vs "call back tmrw" msg. Agent confirmed my verification was complete but stuck in processing queue. Got DDD 5 days later. Worth every penny vs the frustration of constant redials & disconnects.
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Jacinda Yu
Does anyone know if using Claimyr affects how the IRS treats your case? I'm concerned about: • Whether they flag your account differently • If agents know you used a service to reach them • Any potential impact on processing time
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Landon Flounder
I went through almost exactly this situation last year, though it was probably my fault. I had an IP PIN but my wife didn't, then suddenly she got one too. Our return was rejected multiple times before I figured it out. The verification letter took about 12 days to arrive, and I was able to verify online rather than calling. The whole process added about 3 weeks to our refund timeline, but it did eventually process correctly. Frustrating, but at least it wasn't an audit or something more serious.
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Callum Savage
This happened to me too. The verification process is actually protecting your refund from identity theft. I know it's frustrating, but it's better than having someone else claim your refund. When I called, the agent explained they're seeing more of these cases as they expand the IP PIN program.
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Hazel Garcia
Thank you for sharing your experience. It's helpful to know approximately how long the verification letter took to arrive. I'll try to be patient, though it's difficult when you're counting on that refund.
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Hazel Garcia
Did you find that verifying online was straightforward? I'm hoping I can complete the process quickly once I receive the letter.
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Hazel Garcia
It's reassuring to hear that your return processed correctly after verification. That's my main concern - that there might be additional delays or complications even after I complete the verification step.
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Ally Tailer
Has anyone else noticed that these verification requirements seem to be increasing? I've seen several posts about this recently. My neighbor had to verify last year and it took over 8 weeks to get her refund. Another friend is going through it now. I wonder if the IRS is flagging more returns for verification this year? Is this related to the expansion of the IP PIN program?
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Aliyah Debovski
Oh my goodness, I feel your pain so much! I went through this exact nightmare last year! The letter with the verification code took 16 days to arrive at my house, and I was checking the mail obsessively every single day. I was so stressed about it! Just so you know, once you get the letter and verify (I did mine online), it took about 9 days for my return to start processing again. Hang in there! 💪
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Miranda Singer
I'm currently on day 22 of waiting after verification. My transcript shows code 971 dated 02/22/2024 and code 570 dated 02/29/2024. I received my verification letter exactly 11 days after filing. Completed verification online immediately. WMR still shows "being processed" with no bars. Anyone know exactly how many more days until I might see movement?
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Cass Green
You might want to consider requesting a Taxpayer Advocate if this drags on past 21 days from verification. Call 877-777-4778 to request TAS assistance. They can often expedite cases where there's financial hardship or when normal IRS channels aren't resolving the issue. Document everything - dates of filing, rejection codes, when you received notifications, etc. This creates a clear timeline if you need to escalate. The verification process should be completed within 9 weeks of filing according to current IRS guidelines.
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