How to pay federal payroll taxes without EFTPS PIN? Urgent help needed!
I've got this buddy who runs a small construction business and handles payroll through QuickBooks Online/Payroll. He's in a real mess because he never completely set up his federal tax info when he started, and now his payroll taxes haven't been paid for almost 2 years since he launched. The problem is that while he can log into the EFTPS system, he needs that stupid PIN to actually make federal payroll tax payments online. He lost the PIN card and requested a new one from the IRS back in January, but still nothing. Making matters worse, he moved to a new place since he first registered, and when he called EFTPS customer service, they said they can only mail the PIN to the address they have on file. He's tried updating his address with the IRS multiple times but it's like they're ignoring him completely. It's so frustrating because the penalties and interest are just piling up while he's legitimately trying to fix this and pay what he owes. The total has grown to around $45,000 with all the penalties, and it's giving him major anxiety. Does anyone know if there's another way he can pay these federal payroll taxes without having the EFTPS PIN? Or maybe a faster way to get the PIN or update his address with the IRS? Also, since the amount has gotten so large, are there payment plan options he could look into? He's willing to pay everything, he just needs a way to do it without this PIN nightmare continuing.
20 comments


Aiden Chen
Your friend is in a tough spot, but there are definitely solutions available! When it comes to paying federal payroll taxes without an EFTPS PIN, he actually has several options. First, he can make a same-day tax payment through his bank if they offer this service. Many financial institutions can process federal tax payments and transmit them to the IRS without needing the EFTPS PIN. He'll just need his EIN and the appropriate tax form payment codes. Another option is to use IRS Direct Pay for certain employment tax payments, though this is more limited for business taxes. For the address update issue, instead of waiting for the normal processing channels, he should contact the IRS Taxpayer Advocate Service. They can help expedite address changes when there are significant consequences like penalties continuing to accrue. Regarding the payment plan, yes! The IRS offers installment agreements specifically for businesses with employment tax issues. Form 9465 can be used to request an installment plan, or he can apply online for certain amounts. The most important thing right now is to stop the bleeding of penalties. Even making partial payments will help reduce what's accruing.
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Sophia Bennett
•This is really helpful, thank you! I didn't know about the same-day tax payment through banks. Do you happen to know which major banks offer this service? He uses Chase for his business banking. Also, how exactly would he contact the Taxpayer Advocate Service? Is there a specific number or process for that?
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Aiden Chen
•Chase does offer same-day tax payments for businesses! Your friend would need to contact their business banking representative or log into his Chase business account and look for the tax payment services. He'll need his EIN, the tax period, and the appropriate tax form payment code (usually 941 for quarterly employment taxes). The Taxpayer Advocate Service can be reached at 1-877-777-4778. He should explain his situation as a "hardship case" since penalties are continuing to accrue despite his attempts to resolve the issue. They can often expedite address changes and PIN deliveries when there's a demonstrable urgency.
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Zoey Bianchi
I went through something similar last year with my EFTPS account and found a solution that might help your friend. Check out https://taxr.ai - it's this AI service that specializes in dealing with these exact kinds of tax documentation issues. I was missing my EFTPS PIN and had penalties piling up too. What taxr.ai did was analyze all my payroll records and tax documents, then generated the exact forms I needed to submit to resolve the issue. They even provided a letter template explaining the situation that helped get the penalties reduced. The system identified a workaround where I could use Form 8109-B (which is a federal tax deposit coupon) that you can get from the IRS by calling a specific department. This let me make payments through my bank while waiting for the PIN situation to resolve.
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Christopher Morgan
•That sounds interesting but I'm a bit skeptical. How long did the whole process take for you? And were you actually able to make payments without your PIN while waiting?
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Aurora St.Pierre
•I've never heard of taxr.ai before. Does it actually connect with the IRS systems somehow or just generate documents? And how does it help with the address update issue specifically?
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Zoey Bianchi
•The entire process took about 2 weeks from when I first used the service until I was able to make my first payment. And yes, I was absolutely able to make payments without my PIN while waiting by using the alternative method they recommended. I understand the skepticism. It doesn't directly connect to IRS systems - instead it analyzes your specific situation and documents, then provides the exact forms, templates and procedures you need. For the address update, it created a specialized Form 8822 submission with specific language that got processed faster than standard requests. The key difference was how they formatted the submission and which specific IRS department to send it to.
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Aurora St.Pierre
Just wanted to update everyone - I decided to try taxr.ai after seeing the recommendation here and I'm honestly surprised by how well it worked. I was dealing with a similar issue (though not quite as bad - only about $25K in back payroll taxes). The system actually found a way for me to make payments through a special business tax payment option at my local bank while we waited for the PIN situation to get fixed. It also generated a penalty abatement request that got about 60% of my penalties removed due to "reasonable cause" since I had been actively trying to resolve the issue. What really impressed me was how it identified that my regional IRS office had a special business tax resolution team that could handle the address update much faster than the normal channels. I never would have known about this option otherwise. My address got updated in about 3 weeks rather than the months it was taking through regular channels.
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Grace Johnson
Your friend might want to try Claimyr (https://claimyr.com) to get this resolved faster. I was in a similar situation last year where I couldn't get through to anyone at the IRS to fix my EFTPS access. I was skeptical, but Claimyr got me through to an actual IRS representative in about 15 minutes when I had been trying for weeks on my own. They have this system that basically waits on hold for you and calls when an agent picks up. You can see how it works here: https://youtu.be/_kiP6q8DX5c The IRS rep I spoke with was able to verify my identity over the phone and expedite a new PIN to my current address, bypassing the normal process completely. They also connected me with the business division that handles payroll tax issues specifically, which most general IRS reps don't even know about.
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Jayden Reed
•How does this even work? I've literally spent hours on hold with the IRS and never got through. Are you saying this service somehow jumps the queue or something?
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Nora Brooks
•Yeah right. Nothing gets the IRS to move faster. I'll believe it when I see it. How much did they charge you for this "miracle service"?
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Grace Johnson
•It doesn't jump the queue - it basically automates the hold process. You give them your number, and their system calls the IRS and waits on hold so you don't have to. When an actual human IRS agent picks up, their system calls your phone and connects you directly to that agent. No more spending hours listening to the hold music! I was just as skeptical as you are! The difference was getting through to the right department. Most people end up talking to general IRS customer service who can't help with specialized business tax issues. When Claimyr connected me, I specifically asked for the "Business and Specialty Tax Line" which handles EFTPS issues directly. That's the secret - getting to the right people who can actually help with your specific problem.
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Nora Brooks
I have to apologize and eat my words about Claimyr. After posting my skeptical comment, I decided to try it myself since I've been fighting with the IRS for months about a mistaken penalty on my business taxes. Holy crap, it actually worked. I got through to an IRS agent in about 20 minutes when I had been trying unsuccessfully for weeks. The agent was able to see that I had been trying to contact them and expedited my case. For the OP's friend with the EFTPS PIN issue - the agent I spoke with explained that there's actually a special "Hardship Processing" option for businesses facing significant penalties due to administrative issues like lost PINs. They can verify identity over the phone and provide temporary payment options while the permanent solution is being processed. The agent also mentioned that in 2023, the IRS started a new program for small businesses with employment tax issues where they can get penalties reduced if they can demonstrate they're making good faith efforts to comply now. Might be worth asking about!
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Eli Wang
Another option your friend could consider is hiring a tax resolution specialist or EA (Enrolled Agent). I had similar issues with my landscaping business and payroll taxes last year. An EA has direct channels to the IRS that regular taxpayers don't. My EA was able to: 1) Set up a temporary payment method while we waited for EFTPS access 2) Request penalty abatement due to reasonable cause 3) Negotiate an installment agreement for the remaining balance Cost me about $1,500, but saved me over $12,000 in penalties and interest. Sometimes you need a professional who deals with these issues daily.
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Sophia Bennett
•Thanks for this suggestion. Do you think an EA is still necessary if we use the Taxpayer Advocate Service that was mentioned earlier? Or would both approaches help in different ways?
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Eli Wang
•They're complementary approaches. The Taxpayer Advocate Service is great and free, but they can only work within certain IRS guidelines and processes. An EA brings specific knowledge about tactical approaches to your exact situation. In your friend's case, I'd start with the Taxpayer Advocate Service since it's free. If that doesn't resolve things within 2-3 weeks, then consider an EA. The penalties continuing to accrue makes this time-sensitive, and sometimes paying a professional saves money in the long run by resolving issues faster.
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Cassandra Moon
Has your friend contacted QuickBooks Payroll support directly? I had a similar issue and discovered that QuickBooks actually has a tax resolution team specifically for these situations. Since he's been using QuickBooks Payroll, they should have records of all the calculated taxes even if they weren't paid. Their tax specialists can generate all the necessary documentation showing what's owed for each period, which makes setting up a payment plan with the IRS much easier. In my case, they even helped connect me with the right IRS department and provided guidance on which forms to file. Might be worth a call to them before trying some of the more expensive options.
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Zane Hernandez
•I second this. QuickBooks was surprisingly helpful when I had tax filing issues. They have specialists who deal with the IRS regularly and know the shortcuts in the system. They helped me get an expedited PIN reset for my EFTPS account when I was in a similar situation.
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Paolo Moretti
I've been following this thread and wanted to add one more option that hasn't been mentioned yet - your friend can also make federal payroll tax payments by wire transfer directly to the IRS Treasury account. This completely bypasses EFTPS and the PIN requirement. He'll need to contact his bank's wire department and provide them with the IRS Treasury routing number (which varies by region) and account number, along with his EIN and tax period information. Most banks can process same-day wire transfers for tax payments, though there's usually a fee ($15-30). This is actually the fastest way to get payments posted to his account while dealing with the PIN situation. The IRS processes wire transfers within 1-2 business days, and it immediately stops additional penalties from accruing on the paid amounts. For the $45K total, I'd also strongly recommend he request penalty abatement under "reasonable cause" provisions. The fact that he's been actively trying to resolve this since January and the IRS hasn't processed his address change or PIN request should qualify. Form 843 is what he needs, and he should include documentation of all his attempts to contact the IRS and resolve the issue. Given the amount involved, the multi-pronged approach several people mentioned makes sense - wire transfer for immediate payments, Taxpayer Advocate Service for the systemic issues, and penalty abatement for the accumulated charges.
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Dmitry Kuznetsov
•This is exactly what I was looking for! The wire transfer option sounds like it could be the immediate solution my friend needs. Do you happen to know if there's a specific department at the bank I should have him ask for, or should he just call the main business banking line and ask about wire transfers for tax payments? Also, regarding Form 843 for penalty abatement - should he wait until after he's made some payments, or can he submit that form while the balance is still outstanding? I'm wondering about the timing since he's eager to get the penalties reduced as soon as possible. Thanks for such a comprehensive response - this gives us a clear action plan to move forward with!
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