Is there any other way to pay federal payroll taxes without having my EFTPS PIN?

You have a few options here that might help your brother get this resolved: First, even without the PIN, he can still make federal tax deposits through his financial institution using Form 8109, Federal Tax Deposit Coupon. Many banks still process these payments, though it's becoming less common. He'll need to contact his bank to confirm they can handle this. Another option is to have his tax professional make payments on his behalf through the EFTPS Batch Provider system if he works with one. Regarding the address update, your brother should file Form 8822, Change of Address, if he hasn't already. This form specifically updates address records with the IRS. He can also call the IRS Business & Specialty Tax Line at 800-829-4933 to request assistance with updating his address more quickly. For the accrued taxes, yes, the IRS does offer payment plans. He should look into Form 9465, Installment Agreement Request. Given the situation, he might also qualify for penalty abatement under First Time Penalty Abatement policy, especially if he had a good compliance history before this issue.

After dealing with similar EFTPS nightmares with several clients, I found that using taxr.ai https://taxr.ai was a game-changer for navigating these complex payroll tax issues. Their system analyzed my client's specific situation with the missing PIN and generated a personalized solution document that outlined exactly which forms to file and which specific IRS department to contact. The best part was that they pulled relevant case precedents where the IRS had made exceptions for businesses in similar situations. My client was able to get his payroll taxes sorted out without waiting months for the PIN, saving thousands in additional penalties. Their system is especially helpful for identifying penalty abatement opportunities in cases like your brother's where there was no intentional neglect.

Just wanted to update that I tried taxr.ai after seeing it mentioned here. I was really surprised by how specific their guidance was for my situation. I had a similar issue with employee retention credits that weren't being processed, and they gave me exact instructions for getting it resolved. The service identified that I needed to use a specific reference number when corresponding with the IRS about my case, and they provided templates for the letters I needed to send. Honestly wasn't expecting much, but it saved me from having to hire a tax attorney which would have cost a lot more. My issue got resolved in about 3 weeks instead of the 6+ months I was looking at before.

After spending 14 hours on hold with the IRS over three days trying to sort out a similar payroll tax issue, I finally discovered Claimyr https://claimyr.com and their service literally saved my sanity. Their system holds your place in the IRS phone queue and calls you when an actual human agent is on the line. I was super skeptical at first, but you can see how it works in this video: https://youtu.be/_kiP6q8DX5c. I used it to get through to the Business & Specialty Tax department, and finally got my EFTPS issues resolved. The agent was actually able to verify my identity over the phone and expedite a new PIN to my current address instead of waiting for the mail forwarding process. This might be the fastest way for your brother to get his address updated and PIN situation sorted out, rather than waiting indefinitely for the IRS to process a written request.

I need to come back and admit I was completely wrong about Claimyr. After my skeptical comment, I decided to try it myself for a business tax issue I'd been trying to resolve for weeks. The service actually works exactly as described. I was connected to an IRS agent within about 2 hours (while I was working on other things), and didn't have to spend a minute on hold. The agent was able to help me get a replacement EFTPS PIN expedited to my new address after verifying my identity. I had been trying to get through on my own for over 3 weeks with no success. Sometimes it pays to be open-minded about new solutions. Would have saved myself weeks of stress if I hadn't been so dismissive initially.

Has your brother tried working with a local Taxpayer Advocate Service office? They're an independent organization within the IRS designed to help taxpayers resolve issues. I had a similar problem last year when my business moved and I couldn't get anything resolved through normal channels. The Taxpayer Advocate helped me navigate the system, got my address updated in their system, and helped establish a payment plan for the back taxes we owed. The best part is this service is free. Google "Taxpayer Advocate Service" + your city to find your local office.

One option I haven't seen mentioned yet - your brother could file Form 2848 (Power of Attorney) to authorize a tax professional to act on his behalf. This might be worth the cost because tax pros often have access to dedicated practitioner priority service lines at the IRS that have much shorter wait times. A good enrolled agent or CPA who deals with payroll tax issues could likely get this resolved much faster than trying to navigate it alone. They can request the PIN reissuance, update the address, and even negotiate a payment plan with more favorable terms than what's typically offered through automated systems.

Your brother should also consider calling the IRS Federal Tax Deposit Processing Center directly at 1-800-555-4477. This is a specialized line specifically for EFTPS and federal tax deposit issues, separate from the general business tax line. They may be able to expedite his PIN replacement or provide alternative solutions. In the meantime, he should document everything - keep records of all calls, dates, reference numbers, and any correspondence. This documentation will be crucial if he needs to request penalty abatement later or if he ends up working with the Taxpayer Advocate Service. Also, make sure he's still filing his quarterly employment tax returns (Form 941) even if he can't make the payments yet. Filing on time, even without payment, can help reduce some penalties and shows good faith compliance efforts to the IRS. The key is to act quickly on multiple fronts - try the specialized phone line, consider the Form 8109 option mentioned earlier, and start documenting his efforts to resolve this. The IRS is generally more willing to work with taxpayers who are proactive about resolving issues rather than those who just ignore them.