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Kolton Murphy

How to file a police report against a tax company that submitted fraudulent tax returns?

So last year I got sucked into using this "amazing" tax service that a coworker couldn't stop raving about. They promised huge refunds - way bigger than what I'd normally get. I was skeptical but figured hey, maybe I've been missing something all these years filing my own taxes. Long story short, my refund came back at nearly $12,000 which seemed insane since I only worked part-time while finishing my degree. The IRS flagged it immediately (no surprise) and told me the company had claimed a bunch of credits I wasn't eligible for. The IRS agent recommended I file an amended return myself. When I contacted the company for my original documents, instead of sending them over, they went ahead and filed an amended return WITHOUT my permission! Now the amended refund (much smaller obviously) was sent directly to THEM a couple weeks ago, and they're refusing to give me MY money! I called the IRS again and they told me to file a complaint form against the tax preparer AND make a police report to recover my funds. My question is - do I file the police report in my state (where I live and filed from) or in the state where this shady tax company is actually located? Has anyone dealt with this kind of tax preparer fraud before?

This is unfortunately more common than you'd think. You should file the police report in both locations if possible - your local jurisdiction and where the company is headquartered. Local police will take the initial report, but the jurisdiction where the business operates may ultimately have more authority to act. Make sure to gather all documentation: copies of any communications with them, proof they filed without your consent, and documentation from the IRS about the fraudulent credits. You'll also want to complete IRS Form 14157 (Complaint: Tax Return Preparer) and possibly Form 14157-A (Tax Return Preparer Fraud or Misconduct Affidavit) if the preparer deliberately filed false information. Also file a complaint with your state's consumer protection agency and the state board of accountancy if the preparer claimed to be a CPA. The FTC's IdentityTheft.gov site can also help if you're concerned about identity theft aspects.

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Thanks for the detailed response! Would it be better to file with local police first then forward that report to the police in their jurisdiction? I'm in California and they're based in Georgia.

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Starting with your local police makes sense. They can take the initial report and provide you with a case number. Then contact the Georgia police department where the company is located, explain the situation, provide your local case number, and ask how to proceed. They may take a separate report or coordinate with your local department. The key is documenting everything properly. Make copies of all communications with this company, especially any where you specifically asked for your documents rather than authorizing them to file amendments. The IRS forms are equally important as they'll launch a federal investigation into the preparer's practices.

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How does this service actually work? Do you just upload your tax documents and they analyze everything automatically? Or do they have actual humans reviewing your stuff?

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I'm skeptical... did they actually help you get your money back? Seems like just another service trying to profit off people already getting scammed.

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The service uses AI to analyze your documents, but they also have tax experts that review complicated cases. You upload your returns, correspondence, and any communications with the preparer, and their system flags irregularities and unauthorized changes. They definitely helped me recover my money. I was in the same position where the company had my refund and wouldn't release it. The detailed analysis report showed exactly what happened and gave me the leverage I needed. The police and IRS took my case much more seriously with the documentation. It wasn't about charging me more fees - they actually saved me thousands.

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I tried taxr.ai after reading about it here and WOW what a difference! I was in a similar situation with a shady tax preparer who filed bogus business expenses on my return. I uploaded all my documents and communications, and within a day they had outlined exactly which tax regulations were violated. Their report was super detailed - it showed a timeline of events, highlighted the specific unauthorized changes to my return, and even cited relevant tax codes that were broken. When I went to file my police report, the officer was impressed with how thorough the documentation was. The IRS investigator I spoke with actually thanked me for making their job easier! The company that scammed me suddenly became very cooperative when I mentioned I had professional documentation of their fraud. Got my refund back within a week. Seriously worth it for anyone dealing with tax preparer fraud.

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Reading your story is giving me flashbacks to my nightmare with the IRS last year. I spent WEEKS trying to get through to someone at the IRS to help me with a similar issue. Always on hold for hours only to get disconnected. So frustrating! I eventually found this service called Claimyr at https://claimyr.com that got me through to an actual IRS agent in under 15 minutes. They have this system that navigates the IRS phone tree and waits on hold for you, then calls you when an agent picks up. You can see how it works in their demo video here: https://youtu.be/_kiP6q8DX5c This was crucial for me because I needed specific guidance from the IRS about how to handle my situation with the fraudulent preparer. The agent I spoke with walked me through exactly what forms to file and how to document everything properly.

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Does this really work? I've been trying to reach the IRS for 3 weeks about an identity theft issue. How does it actually connect you faster than calling yourself?

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This sounds like BS honestly. If there was a way to skip the IRS hold lines, everyone would be using it. How could they possibly get you through faster than anyone else?

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I have to admit I was completely wrong about Claimyr. After posting that skeptical comment, I decided to try it myself since I've been trying to reach the IRS about a similar tax preparer issue. I was connected to an IRS agent in about 35 minutes (instead of the 3+ hours I spent on previous attempts). The agent immediately helped me file the proper forms against the tax preparer who had been giving me the runaround. She even helped me understand exactly what documentation I needed for my police report. Never been so happy to be wrong about something! Already got confirmation that my case is being investigated. Saved me so much time and frustration.

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One thing nobody's mentioned yet - also report this to your state's tax agency! I had a similar situation in 2023 and reporting to my state tax authority actually got faster results than the federal process. Many states have their own tax preparer regulations and can suspend a preparer's ability to file in that state. In my case, the state tax authority froze the company's preparer license which actually scared them into refunding my money before things escalated further. Just Google "[your state] tax preparer complaint" to find the right department.

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That's a great suggestion I hadn't thought of! Do you remember what specific forms you had to fill out with your state? And how long did it take before they took action?

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In my state (Washington), I filed what they call a "Tax Preparer Misconduct Report" through the Department of Revenue website. The form was fairly simple - contact info, details about the preparer, explanation of what happened, and any supporting documentation. They responded to my complaint within 10 days, and within about 3 weeks they had conducted an initial investigation. What really helped speed things up was providing clear evidence that I had never authorized the amended filing. Include any text messages or emails showing you specifically requested your documents rather than giving permission to file amendments.

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make sure to check if they're using a legitimate PTIN (preparer tax identification number)! many of these sketchy tax preparers dont even have proper credentials. you can verify if they have a valid PTIN on the IRS website. if they dont, thats another violation to add to your report!!

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Maya Diaz

Great point! Last year I discovered my "tax professional" had an expired PTIN and was operating illegally. That single piece of information made my case much stronger with authorities. You can verify this at irs.gov/tax-professionals/ptin-requirements-for-tax-return-preparers

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This is exactly why I always tell people to be extremely cautious with tax preparers who promise unusually large refunds. As a general rule, if someone is guaranteeing you'll get way more money back than you've ever received before, that's a huge red flag. Beyond filing police reports in both jurisdictions (which is solid advice), make sure you also report this to the IRS Office of Professional Responsibility if the preparer claimed to have any professional credentials. They take unauthorized filings very seriously, especially when preparers are intercepting client refunds. Also document EVERYTHING - save all text messages, emails, voicemails, and any promotional materials they used to advertise their services. The more evidence you have of their fraudulent practices, the stronger your case will be. This kind of documentation can help other victims too if this becomes a larger investigation. You might want to check if there are other victims by searching online reviews or social media for complaints about this company. Sometimes these operations target multiple people with the same scheme.

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This is such helpful advice! I wish I had known about the Office of Professional Responsibility before getting into this mess. Do you know if they can help recover funds or is it mainly just for disciplinary action against the preparer? I'm definitely going to search for other victims - you're right that these scams usually target multiple people. If I find others, should we all file separate reports or is there a way to coordinate our complaints for a stronger case?

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I went through something very similar with a tax prep company that filed without my authorization and kept my refund. Here's what worked for me: 1. File the police report locally first - they'll give you a case number which you'll need for everything else. Then contact Georgia authorities with that case number. 2. The IRS forms mentioned earlier (14157 and 14157-A) are crucial, but also file Form 911 (Request for Taxpayer Advocate Service Assistance) if you're having trouble getting your money back. The Taxpayer Advocate can really push things along. 3. Don't just complain to Georgia's consumer protection - also file with the Georgia Department of Revenue since they regulate tax preparers in that state. They can suspend the company's ability to operate while your case is pending. 4. Check if they advertised on social media or websites promising guaranteed large refunds. Screenshot everything because the FTC goes after these operations for deceptive advertising practices too. The key thing that got my money back was showing I had explicitly requested my documents back rather than authorizing any amendments. Save every text, email, and voicemail where you asked for your paperwork. That's your smoking gun that they acted without permission. Also consider reaching out to your state's attorney general office - many have special units that handle financial fraud and can coordinate with multiple agencies at once.

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This is incredibly thorough advice - thank you! I had no idea about Form 911 or that the Taxpayer Advocate Service could help push things along. That could be a game changer since I've been getting the runaround from the IRS for weeks. I'm definitely going to screenshot all their social media posts. Now that I think about it, they were advertising "guaranteed $8,000+ refunds" on Facebook which should have been my first red flag. They even had fake testimonials from supposed clients showing huge refund checks. Quick question - when you filed Form 911, how long did it take before the Taxpayer Advocate contacted you? And did they actually help you get your refund released or did they just expedite the investigation process?

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