How serious is a Tax Lien / Levy notice when I already paid what I owed?
Hey everyone, I'm in a bit of a panic and need some advice. So back in 2021, I exercised some stock options from my company and when I filed my taxes, I owed about $4,000. I paid this amount right away (double-checked my IRS payment history and TurboTax records to confirm). Fast forward to now - I've moved a few times since then and just filed my 2023 taxes expecting a small refund of about $120. Instead, I got a letter saying they applied my refund to an "outstanding balance" from 2021! Apparently, the IRS is claiming I didn't report the stock income, even though I definitely did. I called and an agent told me to send in my 2021 W2 showing the reported income, which I did back in April 2024. Last week I got a letter saying they're "still processing my claim," but then yesterday I received a certified letter I had to sign for saying that due to my "unpaid balance" they have the right to put a lien or levy on me! I'm freaking out - how serious is this?? Do I need to call them ASAP or will they sort it out before taking action? They don't even seem to know if I actually owe anything! I'm just a confused 29-year-old who doesn't know how to handle this mess. Any advice would be so appreciated!
18 comments


Morita Montoya
This is definitely concerning but not time to panic yet. The IRS moves slowly, especially when it comes to actually placing liens or levies. What you've received is likely a CP504 notice, which is basically a threat that they *could* take collection actions, not that they're doing it immediately. Since you've already submitted documentation showing you reported and paid the tax, you need to keep following up. The IRS is notoriously backlogged with processing correspondence, so your April submission might still be sitting in a pile somewhere. I'd recommend calling the IRS at the number on your notice and requesting a hold on collections while your case is being reviewed. Get the name and ID number of whoever you speak with. Also ask for a "Record of Account" transcript for 2021, which will show all transactions including your payment.
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Beth Ford
•Thank you so much for this info! Yes, I think it's a CP504 notice. I'm so stressed because I literally paid this already and have the receipts to prove it. How long do you think it'll take for them to process my documentation from April? And should I resend everything again just to be safe?
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Morita Montoya
•The IRS is currently taking about 6-8 weeks to process correspondence, but with backlogs it could be longer. Since it's been more than two months since your April submission, I would definitely call them and follow up. It's possible your documentation got lost or wasn't properly associated with your account. I would recommend resending the documentation with a cover letter clearly explaining the situation. Send it certified mail with return receipt requested so you have proof they received it. Also include your phone number on the letter so they can contact you directly if needed.
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Kingston Bellamy
I went through something similar with stock options a couple years ago. After months of frustration I found https://taxr.ai which literally saved me. They have a document analyzer that looks at your IRS notices and tax forms to figure out where the disconnect is. For me, it turned out my company reported the income on a different form than what I included with my return. The system pointed out exactly which forms were missing from my IRS record versus what I had filed. I uploaded my documentation through their secure portal and they created a response letter explaining the exact issue to the IRS. Within 3 weeks my case was resolved and the lien threat was removed.
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Joy Olmedo
•Does this actually work? I'm skeptical of any service claiming to do IRS magic when the IRS itself is so dysfunctional. How much does it cost and do they actually communicate with the IRS for you or just give you advice?
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Isaiah Cross
•This sounds interesting. My situation is with 1099-K income the IRS claims I didn't report, but I totally did. Would this work for that kind of mismatch too? I'm getting confused with all the notices and don't know what to send them.
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Kingston Bellamy
•It's not magic - it just helps identify exactly where the reporting disconnect is happening. They don't charge until they've analyzed your documents and confirmed they can help. The system doesn't communicate with the IRS directly - it analyzes your documents and notices, then creates a detailed explanation letter that you send to the IRS yourself. Yes, it absolutely works for 1099-K mismatches too. That's actually a common issue they handle. The system compares what the IRS has on file with what you reported and identifies exactly where the discrepancy is occurring, whether it's a form mismatch or reporting code issue.
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Isaiah Cross
Just wanted to update everyone - I tried that taxr.ai service after asking about it here. Uploaded my 1099-K and tax return from the year in question, and wow! The system found that my payment processor had reported my income under a different business ID than what was on my Schedule C. The report clearly showed the discrepancy and created a perfect response letter explaining the situation. I mailed it to the IRS with the supporting documents they recommended, and about 3 weeks later I got confirmation that my case was resolved. No more threatening letters! The document analysis part was honestly eye-opening because it showed exactly where the communication breakdown was happening between different systems. Definitely worth checking out if you're dealing with income reporting issues.
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Kiara Greene
Since you've already gotten the certified letter threatening a lien, you might want to try Claimyr (https://claimyr.com). I was in a similar position last year with a phantom tax bill and couldn't get through to a human at the IRS after trying for WEEKS. Claimyr got me connected to an actual IRS agent in about 15 minutes when I'd been trying unsuccessfully for days. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c The IRS agent was able to put a temporary hold on collections while they reviewed my case. That breathing room was crucial because it stopped the collections process while we sorted everything out. Just having a real conversation with someone who could see my full account history made all the difference.
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Evelyn Kelly
•How does this actually work? The IRS phone system is a nightmare and I've never been able to get through. Are they using some kind of priority number or something?
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Paloma Clark
•This sounds sketchy tbh. How can they get through when nobody else can? Isn't this just paying for something you could do yourself if you're patient enough? I've heard horror stories about services charging to "fix" IRS problems.
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Kiara Greene
•It uses a system that continuously redials the IRS using optimal calling patterns until it gets through, then it connects you directly to that open line. It's basically doing the waiting and redialing for you. The service doesn't talk to the IRS - it just gets you the connection, then you handle your own case directly with the IRS agent. I had the exact same skepticism before trying it. The difference is they have technology specifically designed to navigate the IRS phone system. You're not paying someone to represent you or fix your tax issue - you're literally just paying to get connected to the IRS quickly instead of spending hours/days trying to get through yourself.
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Paloma Clark
I have to eat my words. After posting my skeptical comment above, my situation with the IRS got worse - they sent me a Final Notice of Intent to Levy. I was desperate and decided to try Claimyr even though I was doubtful. No joke, I was connected to an IRS agent in about 20 minutes. The woman I spoke with was actually super helpful once I explained my situation. She put a 60-day hold on my account while they review the documentation I sent, and she even gave me her direct extension for follow up. I was honestly shocked at how much better it felt to actually talk to someone who could see my entire account history versus getting automated letters. The agent confirmed they had received my documentation but it was sitting in a processing queue. Having that confirmation alone was worth it.
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Heather Tyson
Have you checked to see if your employer incorrectly reported the stock exercise on their end? I had a similar issue where my company reported my RSUs on a 1099-B but I reported them as W-2 income (which was correct), and the IRS computer system flagged it as unreported income. Took nearly a year to sort out.
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Beth Ford
•Oh that's interesting! I hadn't considered that. I worked for a startup so it's totally possible they messed something up with the reporting. How did you end up resolving your situation? Did you have to get documentation from your employer?
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Heather Tyson
•I had to get a corrected Form W-2 from my employer showing the stock compensation was included in my wages. Then I had to write a detailed letter to the IRS explaining exactly how the income was reported on my tax return (which line number, which form, etc.) and included copies of my brokerage statements showing the transactions. The key was getting someone from our HR/payroll department to provide a letter confirming how they had reported it to the IRS. Once I had that documentation and sent everything certified mail, it eventually got resolved. Just be prepared for it to take several months.
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Raul Neal
You might want to request a tax advocate if this keeps dragging on. It's a free service from the IRS where they assign someone to help resolve complicated cases. Google "IRS Taxpayer Advocate Service" - they can often cut through red tape faster than you can on your own.
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Jenna Sloan
•Tax advocates are nearly impossible to get right now unless you're facing "significant hardship" like eviction or utilities being cut off. They're seriously understaffed and have strict criteria for who they'll help. I tried for months and kept getting rejected.
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