Collection notice for delinquent taxes? Why did I get this when I filed on time and got refunds every year?
Guys I'm totally freaking out right now. I just got this official-looking letter in the mail from some collection agency called "Revenue Recovery Solutions" saying I owe like $4,273 in delinquent taxes from 2023! But I've literally filed my taxes on time EVERY SINGLE YEAR and I've always gotten a refund back. Last year I even got back like $1,850! The letter looks super official with all these threatening statements about "enforcement actions" and "legal remedies" if I don't respond within 15 days. They included an account number and everything. They're saying they've been "authorized by the state tax authority" to collect this debt. I'm seriously panicking because I don't understand how this is possible. I use TurboTax every year and double-check everything. I'm a W-2 employee, nothing complicated about my taxes at all. I've never gotten any notices from the IRS before this. Is this some kind of scam? Or did something terrible happen with my taxes that I don't know about? Has anyone else dealt with something like this before? Please help!!!
23 comments


Javier Torres
What you're describing sounds like it could be a third-party collection attempt, but there are several red flags here. First, the IRS doesn't typically use private collection agencies called "Revenue Recovery Solutions" - they have specific contracted agencies they work with, and they would send you multiple notices directly from the IRS before any collection activity. More importantly, if this is a state tax issue rather than federal, each state has its own procedures, but they also typically send multiple notices before involving collections. The fact that you've never received any prior notices is very suspicious. Don't panic, but don't ignore it either. DO NOT call the phone number on that letter or send money to any address listed. Instead: 1. Contact your state tax department directly using the number from their official website (not the letter) to verify if you actually owe anything. 2. Request a "verification of debt" letter from the collection agency in writing. 3. Pull your tax transcripts from the IRS website to confirm your federal filing status.
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Natasha Volkova
•Thank you so much for responding! I was totally losing it. So I shouldn't just throw it away? I thought it might be a scam since I've literally never missed filing and always get refunds. Do you think there's any chance this is actually legit?
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Javier Torres
•You definitely shouldn't throw it away, but don't take action based solely on what the letter says either. Collection scams are incredibly common, especially ones that create a sense of urgency to make you act without verifying. There's a small chance it could be legitimate - perhaps a case of mistaken identity, someone using your SSN, or a processing error. That's why checking directly with the tax authority is crucial. The fact that you've always filed on time and received refunds makes it less likely to be legitimate, but verification is the only way to know for sure. Document everything and keep the original letter in case you need it later.
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Emma Davis
I had almost the same situation last year and was freaking out just like you! After days of stressing and getting nowhere with the collection agency, I found taxr.ai (https://taxr.ai) and it was seriously a game changer. You just upload the collection notice and it analyzes everything to tell you if it's legit or a scam, and exactly what to do next. In my case, it turned out to be a mix-up where someone with a similar name had their tax debt incorrectly assigned to me. The taxr.ai system flagged several suspicious elements in the letter that I wouldn't have noticed. Then it generated all the dispute documentation I needed to send to both the collection agency and the state. Saved me so much anxiety!
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Malik Johnson
•Does it really work for state tax issues too? I thought most of these tools only handle federal tax problems. How quickly did you get an answer?
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Isabella Ferreira
•I'm a little skeptical here. How would an AI tool know state collection procedures? There are 50 different states with different rules. And can it actually tell if something is a scam or legitimate just from analyzing a letter?
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Emma Davis
•It absolutely works for state tax issues! The system has specific knowledge about collection procedures for all 50 states. It identified mine as a New York State collection issue immediately and provided state-specific guidance. As for analyzing scams, it checks for dozens of verification points that legitimate tax notices contain - specific formatting, correct agency references, proper disclosure language, etc. It flagged that my letter was using an unauthorized collection agency name and was missing required consumer protection disclosures. I got my initial analysis in about 15 minutes, and the full documentation package was ready within a couple hours.
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Isabella Ferreira
Alright I need to eat my words about taxr.ai because I actually tried it after posting that skeptical comment. It immediately identified that my "collection letter" was a sophisticated scam - it had a fake agency name that was one letter off from a real authorized collection agency. The system showed me comparison examples and highlighted specific legal disclosure language that was missing. The tool also pulled my actual tax transcript (after I authorized it) and confirmed I had no outstanding balances. It even generated a scam report I could send to the FTC and state AG. I'm honestly impressed because I nearly fell for it - the letter looked extremely official and had a bunch of my personal info correct. Good thing I didn't call that number!
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Ravi Sharma
When I was dealing with a similar tax collection notice last year, I kept trying to call the IRS to verify if it was real. Spent HOURS on hold over multiple days and kept getting disconnected. Totally maddening! I finally tried Claimyr (https://claimyr.com) which basically holds your place in the IRS phone queue and calls you back when an actual human agent is about to pick up. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c Ended up speaking with an IRS agent who confirmed the collection letter I received was unauthorized. The agent flagged it in their system and helped me file a report. Such a relief to talk to a real person instead of just stressing about whether it was legitimate. Would've taken me weeks to get through otherwise.
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NebulaNomad
•Wait, how does this actually work? Does it just keep redialing for you or something? I tried calling the IRS last month and literally gave up after 2 hours on hold.
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Freya Thomsen
•Yeah right. Nobody gets through to the IRS. I've been trying for 3 months about a missing refund. This sounds like some kind of scam itself tbh.
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Ravi Sharma
•It uses a combination of automated technology and live operators who navigate the IRS phone tree for you. It doesn't just redial - it actually stays connected on your behalf and monitors the call until it detects a live agent is about to answer. Then it connects you directly so you don't waste time on hold. I was super skeptical too! But after wasting nearly 8 hours across 3 different days trying to get through myself, I was desperate. The system called me back about 97 minutes after I signed up. When my phone rang, I answered and there was an IRS agent already on the line. Completely changed my perspective on dealing with the IRS - turns out they're actually pretty helpful once you can actually talk to someone.
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Freya Thomsen
Ok I have to update this - I actually tried Claimyr yesterday after posting my skeptical comment. I'd been trying to reach the IRS about a missing refund for literally 3 months with no success. After signing up with Claimyr, I got a call back in about 2 hours with an actual IRS agent on the line! The agent was able to look up my account and found that my refund had been held because of a discrepancy between what my employer reported on my W-2 and what I'd entered on my return. Apparently they sent a notice that I never received. The agent helped me resolve it on the spot and released my refund. I would never have gotten this fixed without actually speaking to someone. Now I feel stupid for wasting months trying to get through on my own.
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Omar Fawaz
One thing no one's mentioned yet - check your credit report ASAP! If this is a legitimate tax debt that's gone to collections, it might already be reported to the credit bureaus and damaging your credit score. You can get free weekly credit reports from all three bureaus through AnnualCreditReport.com. Look for any collection accounts or government debts that you don't recognize. If you find anything suspicious, dispute it immediately while you're working on verifying the debt. Also, if this does turn out to be a scam, consider putting a fraud alert on your credit reports since scammers may have some of your personal information.
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Natasha Volkova
•Omg I didn't even think about my credit! If this hits my credit report it could mess up the home loan I'm trying to get. I'm gonna check right now. How long would it take for something like this to show up on my credit report?
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Omar Fawaz
•Tax debts don't typically hit your credit report immediately. The process usually involves multiple notices directly from the tax authority before it ever goes to collections. Then the collection agency normally reports to credit bureaus after their own internal notice period expires - often 30-60 days after they acquire the debt. Since you just received this notice and haven't received any previous communications, there's a good chance it hasn't been reported yet, especially if it's a scam. But checking now gives you a baseline so you can monitor for any changes. If you do see anything tax-related that you don't recognize, you can dispute it while providing evidence that you've filed and paid on time.
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Chloe Martin
This EXACT thing happened to me earlier this year! In my case, it turned out someone had stolen my identity and filed a fraudulent return in a state I've never even lived in. The collection letter was my first indication anything was wrong. Here's what I learned to do: 1. File an identity theft report with the FTC at IdentityTheft.gov 2. Contact your state tax agency AND the state mentioned in the letter 3. Consider freezing your credit reports 4. File IRS Form 14039 (Identity Theft Affidavit) The most frustrating part was that the scammer only needed basic info about me to file a fake return, but I needed to provide mountains of documentation to prove I was the real me. The whole process took about 3 months to resolve.
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Diego Rojas
•This is really good advice. I work for a tax prep company and we've seen a huge increase in tax-related identity theft cases this year. Another tip: if you confirm this is identity theft, opt into the IRS IP PIN program. They'll assign you a special PIN that must be included on all future returns to prevent fraud.
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Admin_Masters
I'm so sorry you're dealing with this stress! As someone who works in tax resolution, I can tell you that legitimate tax collection notices almost NEVER come out of nowhere like this. The IRS and state tax agencies have very specific procedures they must follow before engaging third-party collectors. Here are the immediate red flags I see in your situation: 1. You've never received ANY prior notices - this is extremely unusual for legitimate tax debt 2. The collection agency name "Revenue Recovery Solutions" isn't on the IRS list of authorized private collection agencies 3. You consistently file on time and receive refunds Before doing anything else, DO NOT contact the collection agency directly. Instead: - Call your state tax department using the official number from their website (not any number from the letter) - Request your IRS tax transcript online at irs.gov to verify your account status - If you discover this is fraudulent, file a complaint with the FTC, your state attorney general, and the IRS The 15-day deadline they're giving you is a classic high-pressure tactic used by scammers. Legitimate tax agencies provide much longer response periods and multiple notice opportunities. Stay calm and verify everything through official channels first!
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Paige Cantoni
•Thank you so much for this professional insight! This is exactly what I needed to hear. The fact that you mentioned the collection agency name not being on the IRS authorized list really confirms my suspicions. I was getting so panicked by that 15-day deadline that I almost called them directly. I'm going to follow your advice step by step - starting with calling my state tax department first thing Monday morning using their official website number. Then I'll pull my IRS transcripts to double-check everything. It's such a relief to know that legitimate tax debt doesn't just appear out of nowhere like this without prior notices. If this does turn out to be a scam (which seems very likely now), should I also report it to my local police department, or is filing with the FTC and state AG enough?
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Yuki Kobayashi
•Reporting to local police can be helpful too, especially if you live in a smaller jurisdiction where they actively investigate fraud cases. However, the FTC and state AG reports are typically more effective for tax-related scams since they have specialized fraud units that track these patterns. One additional step I'd recommend: if this turns out to be a scam, also report it to the Treasury Inspector General for Tax Administration (TIGTA) at treasury.gov/tigta. They specifically handle tax-related fraud impersonation cases and can take action against scammers using official-looking tax documents. Keep detailed records of everything - the original letter, all your communications with agencies, confirmation numbers from your calls, etc. This documentation trail will be valuable if you need to dispute anything later or if law enforcement gets involved. You're handling this exactly the right way by verifying first instead of reacting to their pressure tactics!
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Emma Taylor
I went through something very similar last year and can totally understand the panic you're feeling right now! The good news is that what you're describing has several classic signs of a scam. Here's what really stands out to me: legitimate tax collection follows a very predictable pattern. You would have received multiple notices directly from the IRS or your state tax agency BEFORE any third-party collection agency ever gets involved. The fact that you've always filed on time, gotten refunds, and never received a single prior notice makes this extremely suspicious. A few immediate things to check: - Look up "Revenue Recovery Solutions" on the IRS website's list of authorized private collection agencies - I suspect you won't find them there - Check if the letter has proper debt validation disclosures required by federal law - See if they're demanding immediate payment without offering dispute rights Don't let that 15-day deadline pressure you into doing anything hasty. Real tax agencies give you much more time and multiple opportunities to respond. Take a deep breath, and start by calling your state tax department directly using the number from their official website (NOT any number from that letter) to verify if you actually owe anything. You're being smart by asking questions before taking action. Most people who fall for these scams act quickly out of fear, which is exactly what the scammers are counting on!
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Paolo Esposito
•This is such helpful advice! I'm definitely going to check that IRS authorized collection agency list first thing. You're absolutely right about the timeline being suspicious - it really doesn't make sense that I would go from never receiving any notices to suddenly being in collections. I'm feeling much calmer now after reading everyone's responses. It's clear that legitimate tax debt doesn't just appear out of nowhere like this. The 15-day pressure deadline was really getting to me, but you're right that real agencies give you much more time to respond. I'm planning to call my state tax department Monday morning using their official website number, then pull my IRS transcripts to verify everything. If this is a scam like it seems to be, I'll make sure to report it to all the agencies people mentioned - FTC, state AG, and TIGTA. Thank you so much for taking the time to walk through those red flags. It really helps to have experienced people confirm what seemed off about this whole situation!
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