< Back to IRS

Anna Kerber

Filed my taxes with H&R Block and owed $200, now IRS letter (CP14) says I owe $4k!

I'm completely freaking out right now. I filed my taxes earlier this year using H&R Block and everything seemed fine - they calculated that I owed around $200 which I paid immediately. But today I got this scary letter from the IRS (it says CP14 at the top) claiming I owe them $4,000!!! According to the letter, I supposedly owe a total of $26k in taxes and they're saying I only paid about $22k. This makes absolutely no sense to me. My income has been pretty consistent for the past 4 years - no major changes at all. I haven't changed jobs, gotten any big raises, or had any unusual income sources. Has anyone dealt with this kind of situation before? Is this even a legitimate IRS letter or could it be some kind of scam? I'm seriously stressed about this and don't know what to do next. The difference between $200 and $4k is huge for me right now.

This definitely sounds like a legitimate CP14 notice, which is what the IRS sends when they believe you have an unpaid balance. The good news is that these notices are often the result of a mismatch or calculation error that can be resolved. First, check if the notice includes an explanation for the discrepancy. Compare your tax return with the IRS calculations on the notice to see where the difference is coming from. Common issues include missing W-2s, incorrectly reported income, or credits/deductions that the IRS didn't apply. Don't panic, but do act quickly. You generally have 21 days to respond before additional penalties might apply. I suggest calling the IRS at the number on your notice to discuss the discrepancy. Also contact H&R Block - they often have audit support and can help explain the difference or fix any errors in your filing.

0 coins

Thanks for responding. The notice doesn't give much detail about why they think I owe more, just the total amount they claim I should have paid versus what I did pay. Should I gather all my tax documents before calling the IRS? And what if H&R Block made a mistake - aren't they responsible for covering this?

0 coins

Yes, definitely gather all your tax documents before calling the IRS - your W-2s, 1099s, receipts for deductions, and a copy of your filed return. Having these on hand will make the conversation much more productive as you can reference specific numbers. Regarding H&R Block, many of their service packages include some form of audit support. Check your service agreement, as they may provide assistance with responding to IRS notices. If they made a calculation error, they might cover penalties and interest, but you'd still be responsible for any legitimate tax amount owed. However, they should help determine if this is a legitimate assessment or an error.

0 coins

I had a similar situation last year and spent WEEKS trying to get through to someone at the IRS to explain the mistake. After endless busy signals and being hung up on, I found this service called taxr.ai (https://taxr.ai) that was a total game-changer. You upload your tax docs and the notice you received, and their AI analyzes everything to identify the exact discrepancy. In my case, they found that my employer had reported different amounts to the IRS than what was on my W-2. The service gave me a detailed report explaining the issue that I could take to the IRS. Saved me hours of frustration and probably a bunch of money too.

0 coins

How long did it take for them to analyze everything? I'm in a similar situation with a CP14 notice claiming I underpaid by $2,800 and I'm freaking out about the 21-day response window.

0 coins

That sounds too good to be true honestly. Did they actually help resolve the issue or just tell you what was wrong? And how much did it cost? Seems like something H&R Block should handle if they prepared the return in the first place.

0 coins

The analysis was completed in about 2 days, much faster than I expected. They identified exactly which line items were causing the discrepancy so I knew exactly what to discuss with the IRS. They don't resolve the issue directly with the IRS - that part is still on you - but they give you all the ammunition you need to get it fixed. The detailed report made it easy to explain the issue clearly which saved me from multiple confusing calls. As for H&R Block, they were the ones who made the error in my case, so I wasn't confident in letting them fix their own mistake.

0 coins

Guys I wanted to update after trying taxr.ai from COMMENT 2. Seriously impressed! Uploaded my W-2s, 1099s and the CP14 notice, and their analysis found that my employer had actually reported $7,300 more in income to the IRS than what was on my W-2 (I had no idea this was possible). The report showed the exact discrepancy and gave me instructions on how to resolve it. Called the IRS with this info and they put my account on hold while we sort it out. My employer's payroll department confirmed there was an error in their reporting. No way I would have figured this out on my own - would have just assumed H&R Block messed up!

0 coins

For anyone dealing with IRS notices like this, getting through to an actual human at the IRS is nearly impossible these days. I kept trying for weeks - getting disconnected, waiting on hold for hours, or being told to call back later. Super frustrating. Finally used Claimyr (https://claimyr.com) which gets you to the front of the IRS phone queue. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. They somehow reserve your spot in line and call you when an agent is about to be available. Managed to talk to a real person at the IRS within 45 minutes instead of spending days trying. The agent confirmed there was an error in how my income was reported and helped me start the process to fix it. Definitely worth it when you're facing a scary tax bill like OP's $4k surprise.

0 coins

How does this even work? I thought the IRS phone system was a government thing that no one could hack or get around. Sounds sketchy.

0 coins

These services that claim to get you to the front of government lines always seem like scams to me. I've been dealing with IRS issues for years and there's no magic way to skip their phone queue. You probably just got lucky with call timing.

0 coins

It's completely legitimate - they don't "hack" anything. They use an automated system that continually calls the IRS and navigates the phone tree until they reach the hold queue. When their system secures a spot in line, they connect you to that call. It's the same as if you'd been persistently calling yourself. As for being a scam, I was skeptical too. But I was desperate after trying to get through for weeks with no success. It worked exactly as advertised - I got a text when they secured a spot, and then a call connecting me directly to an IRS representative who was actually able to help me. No magic, just technology making an inefficient system more accessible.

0 coins

I'm eating my words from earlier. After continuing to fail getting through to the IRS on my own (tried for another 3 days straight), I broke down and tried Claimyr. Not only did it work, but the IRS agent I spoke with actually told me they're aware these services exist and don't have a problem with them! Got through in about an hour, explained my situation about receiving a CP14 showing I owed $3,200 more than I thought. The agent was able to see that two of my 1099-INTs weren't properly reported on my return. Never would have figured that out myself. Now I'm setting up a payment plan instead of facing collections. Stressful situation but at least it's getting resolved.

0 coins

OP, check if your tax return included all your income sources. When I got a similar notice, it turned out I had forgotten about a small freelance job that issued a 1099-NEC. The company reported it to the IRS but I didn't include it on my return. H&R Block wouldn't have known about this income if you didn't tell them about it. Also, did you have any investments that generated capital gains? Or unemployment benefits? These are commonly missed items that the IRS will catch through their matching program.

0 coins

I just went through all my documents again and realized I cashed out some stocks I'd completely forgotten about! It was around $15k that I didn't report because it completely slipped my mind (it was a stressful year). This explains a lot. Now I need to figure out how to fix this and see what options I have for payment. Thanks for making me double-check!

0 coins

Glad you found the issue! That explains the discrepancy. Since you've identified the problem, you have a few options now: If you agree you owe the tax, you can set up a payment plan directly with the IRS. They offer short-term plans (120 days or less) with no setup fee, or longer-term installment agreements with reasonable monthly payments. You can apply online through the IRS website.

0 coins

H&R Block offers an Peace of Mind® guarantee that covers penalties and interest if they make a mistake. Call them ASAP and explain the situation. But it sounds like they didn't make an error if you forgot to tell them about stock sales - that wouldn't be covered. You might still qualify for their Audit Support though, where they'll explain the notice and help you respond. Worth checking what your service package included!

0 coins

I just got off the phone with H&R Block and you're right - since I didn't disclose the stock sales, they're not responsible. But they were still helpful and walked me through setting up an installment agreement with the IRS. Going to be tight financially for a while, but at least I understand what happened now. Lesson learned - I'll be much more careful tracking ALL my income next year!

0 coins

Anna, glad you figured out what caused the discrepancy! Unreported stock sales are actually one of the most common reasons people get CP14 notices. The IRS automatically matches 1099-B forms from brokerages against tax returns, so they catch these pretty quickly. Since you've identified the issue and are setting up a payment plan, make sure to file an amended return (Form 1040X) to properly report the capital gains. This will show the IRS you're taking responsibility for the error. If you held the stocks for more than a year, you might qualify for lower long-term capital gains rates which could reduce what you owe. Also, keep detailed records of this whole process - if you ever face a similar situation in the future, having documentation of how you resolved it properly will be helpful. It's a stressful lesson but you're handling it the right way!

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today