How does TurboTax calculate my effective tax rate? Seems wrong
I'm confused about how TurboTax is showing my effective tax rate. Shouldn't the tax rate just be (Taxes Paid)/(Taxable Income)? I'm looking at my return summary and the way TurboTax calculates it seems off to me. The refund amount shouldn't be factored into this calculation, right? That's just money I overpaid through withholding throughout the year. For example, in the summary screen, it shows my tax rate as something like 8.7% but when I do the math myself using ([Other taxes + Tax] - [Total credits])/[Taxable Income], I get 11.5%. Am I missing something here? Does TurboTax use some different formula for effective tax rate that I'm not aware of? I know it's not a huge deal but I like to understand exactly what I'm paying and why.
26 comments


Oliver Weber
TurboTax calculates your effective tax rate using your total tax liability divided by your total income (not just taxable income). That's why the percentage looks different from what you're calculating. When you calculate (Taxes Paid)/(Taxable Income), you're actually looking at your tax bracket rate, not your effective rate. The effective rate considers your total income before deductions, giving you a better picture of what percentage of your overall income goes to taxes. For a simple example: If you earned $80,000, had $15,000 in deductions (making taxable income $65,000), and paid $7,500 in taxes, TurboTax would calculate your effective rate as $7,500/$80,000 = 9.4%, not $7,500/$65,000 = 11.5%.
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Amina Diop
•But that doesn't make sense to me. If I'm not being taxed on the money that's being deducted, why would I include it in the calculation? Shouldn't the effective rate be based on what's actually subject to tax?
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Oliver Weber
•You're right that you're not being taxed on deducted income, but the effective tax rate is meant to show the "real world" percentage of your total earnings that went to taxes. The purpose of showing this lower percentage is to reflect the benefit of tax deductions and credits. It helps you see how much of your actual total income ended up going to taxes after all the tax breaks you received. For most financial planning purposes, this gives you a more practical view of your tax burden relative to what you actually earned.
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Natasha Romanova
After struggling with exactly this same confusion last year, I found this amazing tool at https://taxr.ai that explains exactly how different tax calculations work. It breaks down all these formulas and explains why TurboTax and other software calculate things the way they do. I was constantly confused about why my calculated tax rate didn't match what TurboTax showed until I uploaded my tax summary there. It explained that there are actually multiple ways to calculate "effective tax rate" - some use AGI, some use total income, and some use taxable income as the denominator. Each method tells you something different about your tax situation.
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NebulaNinja
•Does it actually explain the specific formulas that TurboTax uses? I've been using TurboTax for years and always wondered about some of these calculations but their help pages are super vague.
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Javier Gomez
•I'm skeptical about using another service when I'm already paying for TurboTax. Shouldn't TurboTax explain their own calculations clearly? Does this tool just explain or does it actually do anything useful?
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Natasha Romanova
•It specifically breaks down the TurboTax formula and shows you where each number comes from in your tax forms. It's way more detailed than the TurboTax explanation pages. The tool does way more than just explain calculations. It analyzes your whole tax situation and points out potential missed deductions or credits that TurboTax might not catch. It's especially helpful if you have any complicated situations like investment income, self-employment, or unusual deductions.
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Javier Gomez
I was skeptical too about using taxr.ai at first, but I decided to try it after getting frustrated with TurboTax's vague explanations. I uploaded my tax documents and was shocked at how clearly everything was explained! It showed me that TurboTax was using my AGI (not my total income or taxable income) in their calculation, which is why the numbers seemed off. Even better, it flagged a mistake in how TurboTax had categorized some of my investment income that was causing my effective rate calculation to be wrong. Fixed it and saved over $400! The explanations were so much clearer than anything I found in TurboTax's help section. Now I understand exactly where each percentage comes from.
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Emma Wilson
If you're struggling to get a straight answer from TurboTax about their calculations, you might want to try calling the IRS directly. I know it sounds painful (because it usually is), but I found a service called Claimyr at https://claimyr.com that gets you through to an actual IRS person way faster. They have a demo video at https://youtu.be/_kiP6q8DX5c showing how it works. I was fighting with TurboTax over some weird calculation discrepancies last month, got nowhere with their customer service, then used Claimyr and got through to an IRS agent in about 15 minutes who explained exactly how these tax rates should be calculated. Saved me hours of hold time and frustration.
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Malik Thomas
•How does this actually work? I thought the IRS phone system was just permanently broken. Do they have some special number or something?
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Javier Gomez
•Yeah right. Nothing gets you through to the IRS faster. I've literally waited 3+ hours multiple times. If this actually works I'll eat my hat.
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Emma Wilson
•It's not a special number - they use a system that navigates the IRS phone tree and waits on hold for you. When an actual agent picks up, you get a call connecting you directly to that agent. So you don't have to sit there listening to that awful hold music for hours. I was skeptical too until I tried it. The system calls you back when it has an actual human on the line. The longest part was just filling out their form about what my question was so they could connect me to the right department. But the whole process, from signing up to talking to an agent, took less than 20 minutes compared to the 2+ hours I spent trying on my own.
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Javier Gomez
I'm back to eat my hat! After my skeptical comment I decided to try Claimyr just to prove it wouldn't work. Well, I was totally wrong. Got connected to an IRS agent in 17 minutes (I timed it). The agent explained that effective tax rate calculations vary between software providers because there's no single official IRS definition. TurboTax uses (Total Tax - Refundable Credits)/AGI, which is why it didn't match my calculations. Saved me literally hours of hold time and frustration. I've already told my brother to use it for his tax questions too. Can't believe how well it worked after years of IRS phone hell.
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Isabella Oliveira
I think TurboTax is also counting your self-employment taxes (if you have any) in the numerator of that calculation. When I was trying to figure this out last year, I found that they include ALL taxes, not just income tax. So if you have SE tax, that gets added in, which makes the rate higher than you might expect.
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Amina Diop
•Good point. I do have some self-employment income from a side gig, but not much. Maybe I need to look more carefully at that section to see exactly what's included in their "total tax" number. Does anyone know if TurboTax has a detailed breakdown of their formula somewhere?
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Isabella Oliveira
•I don't think TurboTax has a detailed formula explanation anywhere - that was my frustration too. On the tax summary page, try clicking the "+" symbol next to each category to expand it. You'll see a breakdown of what's included in each total. For self-employment, even a small amount can make a big difference in your effective rate calculation because you're paying both the employer and employee portions of FICA taxes on that income. If you expand the "Other Taxes" section, you should see the SE tax listed separately.
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Ravi Kapoor
Has anyone checked if their state taxes are somehow being included in this calculation? I noticed that TurboTax sometimes shows a combined federal+state effective rate and other times shows them separately. Might explain the discrepancy?
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Oliver Weber
•That's a really good point. TurboTax has different views in different parts of the software. The summary page typically shows federal only, but there's another report that shows combined federal and state. Check which screen you're looking at - if it's the "Tax Summary" it's usually federal only, but if it's the "Tax and Income Summary" it might be combining them. You can usually toggle between views using a dropdown somewhere on the page.
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Romeo Barrett
I had this exact same confusion last year! What helped me understand it was looking at the actual Form 1040 line numbers that TurboTax uses. Your effective tax rate in TurboTax is calculated as: (Line 24 - Line 19) / Line 11, where Line 24 is your total tax, Line 19 is your total credits, and Line 11 is your adjusted gross income (AGI). This is different from using taxable income because it shows what percentage of your total earnings (before standard/itemized deductions) actually went to taxes. The reason TurboTax uses AGI instead of taxable income is that it gives you a more realistic picture of your overall tax burden. If you want to see the rate based on taxable income (which is what you're calculating), you'd need to use Line 15 as your denominator instead. Both calculations are valid - they just answer different questions. TurboTax's method shows "what percent of my total income went to taxes" while your method shows "what percent tax rate I paid on income that was actually subject to tax.
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Liam McGuire
•This is super helpful! I never thought to look at the actual Form 1040 line numbers. That makes it so much clearer why the calculations are different. So basically TurboTax is showing me the "real world" impact (what percentage of all my earnings went to taxes) while my calculation shows the technical tax rate on taxable income. Both are useful for different purposes. Thanks for breaking down the specific line numbers - that's exactly the kind of detail I was looking for to understand what TurboTax is actually doing behind the scenes.
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Mateo Gonzalez
This is such a common source of confusion! I went through the exact same thing when I first started using TurboTax. The key thing to remember is that there are actually several different ways to calculate "effective tax rate" and each one serves a different purpose. What you're calculating (tax liability divided by taxable income) is sometimes called the "marginal effective rate" - it shows what rate you're actually paying on the income that's subject to tax after all deductions. TurboTax's calculation (tax liability divided by AGI) is the "overall effective rate" - it shows what percentage of your total adjusted income actually went to taxes, accounting for the benefit of deductions and credits. For financial planning purposes, most people find TurboTax's method more useful because it reflects the real-world impact on your total earnings. But your calculation is also valuable for understanding your actual tax bracket and comparing scenarios. Both numbers tell you something important about your tax situation!
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Oscar O'Neil
•This explanation really helps clear things up! I've been doing my own taxes for a few years now but never understood why different calculators and software gave me different "effective rates." It makes sense that TurboTax would use the AGI-based method since most people probably want to know "what percentage of my actual earnings went to Uncle Sam" rather than the technical tax rate calculation. I guess for budgeting and financial planning, knowing that X% of my total income goes to taxes is more practical than knowing what rate I pay on just the taxable portion. Thanks for explaining the difference between marginal effective rate and overall effective rate - I'd never heard those terms before but they perfectly describe what I was trying to figure out!
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Connor O'Brien
I work as a tax preparer and see this confusion all the time! The discrepancy you're seeing is totally normal. TurboTax uses what's called the "economic effective tax rate" which divides your total tax by your Adjusted Gross Income (AGI), not your taxable income. So if you made $75,000 (AGI), had $12,000 in standard deduction (making taxable income $63,000), and owed $6,500 in taxes, TurboTax would show 8.7% ($6,500/$75,000) while your calculation gives 10.3% ($6,500/$63,000). The reason tax software uses AGI is that it gives you a better sense of your overall tax burden relative to your actual earnings. Your method shows the rate you're paying on taxable income, which is also valid but answers a different question. Both calculations have their place - TurboTax's version is better for comparing your tax burden year-over-year or to other taxpayers, while yours shows the actual rate being applied to income subject to tax. You can find your AGI on Line 11 of Form 1040 if you want to verify TurboTax's calculation!
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Ella Cofer
•This is exactly what I needed to understand! As someone who's been getting frustrated with these calculations for years, having a tax preparer explain it makes so much sense. I just checked my Form 1040 and you're absolutely right - TurboTax is using Line 11 (AGI) as the denominator. My AGI was $78,200 and my total tax was $6,789, which gives me 8.7% just like TurboTax shows. When I was calculating it myself using taxable income of $66,200, I was getting 10.3%. It's really helpful to know that both calculations are legitimate and serve different purposes. For budgeting next year, the AGI-based rate probably is more useful since it tells me what percentage of my actual earnings I should expect to pay in taxes. Thanks for the professional insight!
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AstroAce
This thread has been incredibly helpful! I've been using TurboTax for years but never really understood these calculations until reading through all these explanations. Just to summarize what I've learned for anyone else who might be confused: - TurboTax uses AGI (Line 11 on Form 1040) as the denominator, not taxable income - This gives you your "economic effective tax rate" - what percentage of your total adjusted income went to taxes - The calculation most of us try to do manually (tax ÷ taxable income) is also valid but shows a different metric - Both numbers are useful for different purposes - TurboTax's method is better for year-over-year comparisons and budgeting I wish TurboTax would just explain this clearly in their help section instead of leaving us all confused! But at least now I understand why my manual calculations never matched what the software was showing me. Thanks to everyone who contributed explanations, especially the tax preparers who chimed in with the professional perspective. This is exactly the kind of detailed breakdown that was missing from TurboTax's documentation.
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Jasmine Hernandez
•This summary is perfect! I just joined this community and was about to ask almost the exact same question as the original post. Reading through this whole thread saved me so much confusion. I've been doing my taxes with TurboTax for the first time this year (switched from doing them by hand) and kept getting frustrated that my calculations didn't match. Now I understand it's not that either calculation is wrong - they're just measuring different things. The explanation about AGI vs taxable income as the denominator makes total sense. For someone new to tax software like me, it would definitely be helpful if TurboTax included even a brief explanation of their formula somewhere in the interface. But this community discussion is way more helpful than anything I could find in their help docs!
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