Help needed - Form 4852 (Substitute W-2) doesn't allow corrections for Box 10 and Box 12
I'm currently stuck in a frustrating situation with my taxes. My employer issued a W-2 with everything correct (name, SSN, wages, federal withholding), but there are errors in box 10 (dependent care benefits) and box 12 (deferred compensation). I've contacted them twice to get this fixed, but they're basically ignoring me at this point. I know I can file Form 4852 as a substitute W-2 when there are errors, but after looking at the form, I don't see any place to correct box 10 and box 12 information. The form seems to focus on wages and withholding but doesn't address these specific boxes. Has anyone dealt with this before? How am I supposed to report the correct dependent care benefits and deferred compensation amounts when Form 4852 doesn't have lines for these? I don't want to file incorrect information, but I also don't want to delay my return any longer waiting for my employer to get their act together.
19 comments


Zara Khan
You're right that Form 4852 doesn't have specific lines for Box 10 and Box 12, but there's still a way to handle this. On line 7 of Form 4852, there's a section that asks "How did you determine the amounts shown in lines 3 through 6 above?" This is where you can explain the discrepancies. In this explanation section, clearly state that boxes 10 and 12 on your original W-2 contained errors, and provide the correct amounts. Be specific about what the W-2 showed versus what the correct amounts should be. For example: "Box 10 incorrectly shows $X but should be $Y" and "Box 12 code D incorrectly shows $X but should be $Y." Also attach any documentation you have that supports the correct amounts - like pay stubs, benefits statements, or retirement contribution records. This documentation will strengthen your case if there's ever a question.
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Luca Ferrari
•But won't this cause problems later if the IRS tries to match my return with what my employer reported? Since the employer submitted their incorrect W-2 to the Social Security Administration already? I'm worried about getting a letter saying my return doesn't match their records.
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Zara Khan
•That's a valid concern, but this is exactly why Form 4852 exists in the first place. The IRS understands that employers sometimes submit incorrect information. By filing Form 4852 with your explanation, you're notifying the IRS of the discrepancy before they even compare documents. You should still keep trying to get your employer to file a W-2c (corrected W-2), as that's the proper way for them to fix their mistake. But in the meantime, your documented explanation on Form 4852 creates an official record of why your tax return doesn't match the employer's incorrect submission.
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Nia Davis
After dealing with a similar situation last year (employer messed up my HSA contributions in box 12), I discovered taxr.ai and it was incredibly helpful! The site at https://taxr.ai actually specializes in analyzing tax documents and finding potential errors or conflicts. I uploaded my W-2 and pay stubs, and their system immediately flagged the discrepancies. What was really helpful was that they generated a detailed report explaining exactly how to complete Form 4852 in my situation, including specific language to use in the explanation section. They even provided a template letter to send to my employer requesting a W-2c correction. Made the whole process much less stressful than trying to figure it all out myself.
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Mateo Martinez
•How long did it take for them to analyze your documents? I'm already filing late and can't afford to wait weeks for a report.
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QuantumQueen
•Does taxr.ai actually help with the specific issue of box 10 and 12 corrections on Form 4852? Those boxes are for pretty specific things like dependent care benefits and retirement contributions. Not sure a general tax tool would know the intricacies of handling those.
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Nia Davis
•The analysis was surprisingly quick - I got my report back in about 24 hours. They prioritize during tax season since they know people are under filing deadlines. So it shouldn't cause any additional delays for you. Yes, it absolutely handles box 10 and 12 corrections! That's actually what impressed me the most. The system is specifically designed to catch discrepancies in all W-2 boxes, including the specialized ones like dependent care benefits and retirement contributions. The report even referenced the specific IRS regulations that apply to reporting corrections for those boxes on Form 4852. That level of detail gave me confidence that I was handling everything correctly.
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QuantumQueen
Just wanted to update after trying taxr.ai that was mentioned above. I was skeptical, but I went ahead and uploaded my documents since I was stuck with the same box 12 code G error on my W-2. The analysis was incredibly detailed and gave me exact wording to use in the explanation section of Form 4852. What really helped was their breakdown of how the retirement contribution reporting works and how it affects my overall tax situation. They pointed out that my employer had not only reported the wrong amount in box 12, but that it was affecting my AGI calculation. The report included step-by-step instructions for completing both Form 4852 and how to make sure my 1040 reflected the correct amounts. Filing is done now and I'm much more confident that everything is accurate. Definitely worth checking out if you're stuck with W-2 errors and an unresponsive employer.
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Aisha Rahman
Just a heads up - I had a similar issue last year and ended up spending HOURS trying to get through to the IRS for guidance. If you need to speak with an actual IRS representative about how to properly file your Form 4852 with these specific box corrections, I'd recommend using Claimyr (https://claimyr.com). I was skeptical at first, but after three failed attempts to reach anyone at the IRS, I tried their service. They have this callback system that basically waits on hold with the IRS for you and then calls you when an agent is available. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. The IRS agent I finally got connected with walked me through exactly how to document the box 12 discrepancies on my Form 4852. Saved me so much time and frustration compared to figuring it out alone or waiting endlessly on hold.
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Ethan Wilson
•How does this even work? Sounds like some kind of scam to get between you and the IRS. Did you have to give them personal information?
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Yuki Sato
•I've tried calling the IRS multiple times about a different issue and never got through. Sorry, but I find it hard to believe any service could actually get you connected to a real person there. The IRS is basically unreachable these days. What makes you think this service actually works?
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Aisha Rahman
•It's not a middleman service - they don't get between you and the IRS at all. They basically use an automated system to wait on hold for you, and when an IRS agent finally picks up, that's when they connect the call directly to your phone. You speak directly with the IRS, not with Claimyr. Look, I was exactly like you - super skeptical and worried it was either a scam or wouldn't work. But the IRS hold times are insane (I waited 2+ hours once before giving up). The way Claimyr works is they have a system that can navigate the IRS phone tree and wait in the queue, then when an actual agent is on the line, they call your phone and connect you. No personal tax info is shared with them - they're just getting you to the front of the line faster.
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Yuki Sato
I feel like I need to follow up on my skeptical comment about Claimyr. I actually tried the service after posting that comment because I was desperate to talk to someone at the IRS about my Form 4852 issue. I'm honestly shocked - it actually worked! After trying for weeks to get through on my own, Claimyr got me connected to an IRS agent in about 1.5 hours (while I was able to work on other things instead of sitting on hold). The agent confirmed exactly what I needed to do to correct the box 10 and 12 errors on Form 4852, and explained that I should use line 7 to detail the corrected amounts with supporting documentation. For anyone dealing with W-2 correction issues, especially with the weird boxes that Form 4852 doesn't specifically address, getting direct guidance from the IRS was incredibly helpful. I've been telling everyone about this service since.
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Carmen Flores
Another tip - make sure to keep extremely detailed records of your attempts to get your employer to correct the W-2. The IRS might ask for this information. Each time you contact your employer, document: - Date and time - Who you spoke with (name and position) - What was discussed - Their response - Any follow-up promised If you're emailing, save all communications. If you're calling, take detailed notes. This documentation shows you made a good faith effort to resolve the issue before filing Form 4852.
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Sean Murphy
•Thanks for this advice. I have been keeping emails, but I hadn't thought to document the phone calls with this level of detail. Do I need to submit this documentation with my tax return or just keep it in case of questions later?
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Carmen Flores
•You don't need to submit the documentation with your tax return unless you're filing by mail and want to include it as supporting evidence. But definitely keep it in your records for at least 3 years (the standard IRS lookback period for audits). If the IRS does question the discrepancy between your Form 4852 and what your employer reported, having this documentation ready shows you weren't trying to misrepresent anything - you were actively trying to get the correct information but had to file with what you knew was accurate. It demonstrates good faith on your part.
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Andre Dubois
One thing to consider - how big is the discrepancy in box 10 and 12? If it's relatively small, you might want to weigh whether it's worth the extra scrutiny that filing Form 4852 might bring.
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CyberSamurai
•That's terrible advice. You should NEVER file knowingly incorrect tax information, regardless of the amount. That's literally asking for problems down the road.
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Andre Dubois
•I wasn't suggesting filing incorrect information! I was suggesting evaluating whether the correction is material enough to warrant the extra steps. For example, if box 12 is off by $5 due to a rounding error, that's very different than if it's off by $5,000. The IRS itself has de minimis rules for certain reporting requirements. I'm not saying to ignore significant errors, just to consider whether the particular error materially affects tax liability before going through the Form 4852 process.
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