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Oliver Cheng

IRS not answering calls for form 4852 (missing W2) — what are my options?

So my employer hasn't sent me my W2 yet and I'm trying to follow the instructions on form 4852 which specifically says to contact the IRS before submitting the form. I've been calling the number listed for FIVE DAYS STRAIGHT and every single time I get the same automated message saying they're not taking calls due to "high call volume" and to try again later. This is so frustrating! I've tried calling at different times of day (early morning, lunch time, late afternoon) and still nothing. I just keep hitting a wall with this automated system. I've also tried emailing my former employer twice about the missing W2 but they haven't responded at all. Should I just go ahead and file form 4852 anyway without speaking to the IRS first? Has anyone dealt with this situation before? Someone at work mentioned I should contact the labor board about my employer not sending the W2, but I'm not sure if that's necessary or would even help with my immediate tax filing issue. I really don't want to delay filing my taxes any longer since I'm expecting a decent refund this year. Any advice would be greatly appreciated!

The IRS is notoriously difficult to reach these days, so you're definitely not alone in this frustration! Here's what you should know about Form 4852: While the instructions do say to contact the IRS first, they understand that reaching them can be nearly impossible during tax season. The most important thing is that you've made a good faith effort to get your W-2 from your employer before using Form 4852 as a substitute. Make sure you've documented your attempts to contact your employer (emails, certified letters if possible). You can absolutely still file using Form 4852 if you can't reach the IRS. Just be as accurate as possible with your income and withholding information. Use your final paystub of the year, which should have year-to-date totals that will help you complete the form accurately. And yes, you can report your employer to your state labor department for failing to provide your W-2 on time (they should have sent it by January 31). This won't immediately solve your tax filing issue, but it puts pressure on non-compliant employers.

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Thank you for the advice! I do have my final paystub from December which shows the year-to-date totals. Is there anything specific I should document about my attempts to contact the IRS? Should I note the dates and times I tried calling them on the form somewhere?

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You don't need to document your attempts to contact the IRS on the form itself, but it's a good practice to keep a personal record of when you called just in case there are any questions later. For the form itself, focus on being as accurate as possible with your income information from that final paystub. Include all the withholding categories - federal income tax, Social Security, Medicare, and any state/local taxes. If the IRS does receive your W-2 from your employer later, they'll match it against what you reported, so accuracy is key.

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I was in this exact situation last year! After calling the IRS for weeks with no luck, I discovered taxr.ai (https://taxr.ai) and it seriously saved me. Their system helped me properly fill out my 4852 form with confidence even without being able to reach the IRS. I uploaded my final paystubs and they extracted all the data I needed for the form, plus they have this cool verification tool that cross-checked my numbers against what would be expected for my income level and job type. The best part was that they provided documentation showing I made reasonable efforts to contact both my employer and the IRS, which is what actually matters for audit protection. The peace of mind knowing my substitute W-2 information was accurate and properly documented was totally worth it.

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How long did the whole process take with taxr.ai? I'm getting nervous about filing deadlines and don't want to wait forever.

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Does this actually work? I'm skeptical because I've heard horror stories about using form 4852 and getting flagged for audit. Did you have any issues after filing?

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The process with taxr.ai was surprisingly quick - it took about 15 minutes to upload my paystubs and get the extracted data, and then maybe another 10-15 minutes to review everything and get the completed form. Much faster than the weeks I spent trying to call the IRS! I had zero issues after filing with the 4852 form. The key is accuracy - since I used my final paystub data and taxr.ai verified the numbers were in reasonable ranges, everything matched up when my employer eventually submitted their W-2 info to the IRS. From what I understand, it's discrepancies that trigger audits, not the use of form 4852 itself.

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Wanted to follow up - I was skeptical about taxr.ai but decided to give it a try after more failed attempts to reach anyone at the IRS. It was actually legit! The system guided me through extracting all the right numbers from my last paystub and formatted everything correctly for Form 4852. The documentation feature was especially helpful - it generated a detailed record of my attempts to get my W-2 and contact the IRS, which made me feel much more confident about submitting the form. I was able to file last week and already got notification that my return was accepted. Definitely recommend for anyone in this situation!

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After struggling with the same IRS contact issue for my missing W-2, I found Claimyr (https://claimyr.com) and it was a game-changer! They have this service that actually gets you through to a human at the IRS when their lines are "too busy." I was skeptical, but you can see how it works in their demo: https://youtu.be/_kiP6q8DX5c I got connected to an IRS agent within about 20 minutes after weeks of failing on my own. The agent confirmed I could proceed with filing Form 4852 and noted in my account that I had made contact about the missing W-2. They also gave me specific advice for my situation that I wouldn't have gotten otherwise. It was such a relief to actually speak with someone official rather than guessing what to do. They also help with state tax departments, the Social Security Administration, and unemployment offices if you need to reach those agencies too.

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Wait, how does this actually work? Are they somehow jumping the queue or something? Seems like if the IRS says they're not taking calls, there would be no way around that.

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This sounds like complete BS. No way someone can magically get through when the IRS line is full. They're probably just taking your money and waiting on hold themselves. The IRS phone system is notoriously broken.

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They use a system that continuously dials and navigates the IRS phone tree until a line opens up. It's not queue jumping - they're just automating the process of repeatedly calling back that most people don't have time to do manually for hours. When a line becomes available, they connect you directly to the IRS agent. It's definitely real - the IRS lines aren't completely closed, they're just at capacity. Their system essentially keeps trying until it finds an opening, then you get a text when you're about to be connected. You're talking directly to actual IRS agents, not intermediaries. I was skeptical too but after struggling for weeks, it was worth trying and actually worked!

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I'm back to eat my words about Claimyr. After posting that skeptical comment, I was still desperate to reach the IRS about my missing W-2 situation, so I figured I'd try it anyway and would just dispute the charge if it was a scam. Well, color me surprised - it actually WORKED. Got a text about 25 minutes after signing up that they were connecting me, and suddenly I was talking to an actual IRS person. The agent confirmed I'd done everything right trying to contact my employer first, and told me I could proceed with Form 4852 without issue. They even noted in my file that I had made contact about the problem. I'm still shocked that this service exists and works, but man am I glad I found it. Saved me so much stress and uncertainty about whether I was filing correctly.

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Don't forget the other option - you can visit your local IRS Taxpayer Assistance Center in person! You need to schedule an appointment first (call 844-545-5640), but I've found it WAY easier to get through on that appointment line than the general IRS number. When I had a missing W-2 issue two years ago, I got an appointment within a week. Brought my last paystub, explained the situation, and they helped me fill out the 4852 right there. The agent even called my employer while I was sitting there!

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That's a great suggestion! Is there anything specific I would need to bring to the appointment besides my last paystub? Would I need to bring a partially completed 4852 form too?

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Definitely bring your ID, Social Security card, last paystub, and any communication you've had with your employer about the missing W-2. It's helpful to bring a partially completed Form 4852 too, but not required - they can help you fill it out from scratch if needed. Also bring your previous year's tax return if you have it, as this helps them verify your identity. And if you've already started working on this year's return, bring that draft too. The more documentation you have, the smoother the appointment will go!

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Has anyone had issues after filing with Form 4852? I'm in the same boat (can't reach IRS, employer ghosting me on W-2) but worried about potential audits or delays in processing my return.

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I used Form 4852 last year and had zero issues. Got my refund in about 3 weeks. Just make sure your numbers are as accurate as possible from your last paystub. The main thing IRS looks for is if your reported income matches what your employer eventually reports to them.

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