Help! My PEO (Professional Employer Organization) withheld too much social security tax - how do I get it back?
I'm completely lost and hoping someone here can point me in the right direction because I'm getting conflicting advice everywhere. My situation is a bit unusual: Last year I worked for two different companies, but they both used the same PEO called AdminPlus for their HR and payroll. Each employer correctly withheld 6.2% for social security from my paychecks. Since I earn a good salary, between the two employers they ended up withholding about $11,900 in social security tax, which is roughly $1,600 over the maximum contribution limit of $10,300. Here's the complicated part: AdminPlus only issued me a single W-2 combining both jobs (which they say is correct procedure for a PEO). If I had received separate W-2s from two different employers, I'd just get that overpayment back in my federal refund automatically. But with this single combined W-2, every tax program I've tried (TurboTax, H&R Block, and FreeTaxUSA) tells me I need to get the refund from my employer rather than the IRS. I contacted AdminPlus about this, and they're saying I should use Form 1040 Schedule 3, Line 11 to claim the excess social security tax withholding. But none of the tax software programs will let me enter this information when I have only one W-2. I'm completely stuck! Anyone dealt with this PEO issue before or know how to properly file to get my money back?
20 comments


Salim Nasir
This is actually a common issue with PEOs that many people don't realize until they're in your situation. You're correct that with two separate employers (separate EINs), the IRS would automatically refund the excess social security tax when you file. However, with a PEO arrangement, you technically have one employer for tax purposes. The solution AdminPlus suggested is correct. You need to claim this on Schedule 3, Line 11 (Credit for excess social security tax withheld). If your tax software won't let you enter this directly, you may need to either: 1. Force an override in the software (some programs allow this in their advanced settings) 2. Print and file by mail with this amount manually entered 3. Try a different tax software that handles this situation better When entering this, you'll need to calculate the exact overpayment amount. Take your total social security withholding shown on your W-2 and subtract the maximum allowable amount ($10,300). The difference is your excess withholding amount. Don't let the software limitations prevent you from claiming what you're owed. This is definitely your money to claim on your tax return, not something your employer needs to refund directly.
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Hazel Garcia
•Thanks for explaining! Do you think I need any special documentation to prove the overpayment if I claim it this way? And is there any risk the IRS might flag this for audit since the software programs seem to think this isn't the right approach?
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Salim Nasir
•You don't need to attach any special documentation when filing, but keep your pay stubs showing the separate withholdings from each company using the PEO. This provides evidence of the situation if questions arise. There's minimal audit risk here because this is a legitimate claim based on actual overwithholding. The IRS systems will see that your total social security withholding exceeds the maximum allowed. The confusion comes from tax software being designed for more common scenarios rather than PEO situations. Just make sure your calculation is accurate and you'll be fine.
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Laila Fury
I went through something similar last year with Paychex PEO services. After a ton of frustration with tax software, I found https://taxr.ai which saved me so much hassle. It's specifically designed to handle complicated tax documents and unusual situations like yours. What I liked was how it analyzed my PEO W-2 and actually recognized the overwithholding situation automatically. It walked me through exactly how to handle Schedule 3 Line 11 and even helped calculate the precise excess amount. The best part is they have tax experts who review cases like this all the time so they knew exactly how to handle the PEO situation. Since you've already tried three different software packages without success, you might want to give them a look. Was definitely less stressful than trying to override tax software that wasn't built for these edge cases.
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Geoff Richards
•Does taxr.ai actually file your taxes for you or just help you figure out what to do? I'm in a similar situation and wondering if this is worth checking out.
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Simon White
•I've heard of these document analyzer tools before but I'm skeptical. How does it handle the actual filing process? I mean, if TurboTax and H&R Block can't do it right, how does this service actually implement the fix?
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Laila Fury
•It analyzes your documents and helps you figure out exactly what to do, then provides guidance on filing correctly. It doesn't file for you, but gives you the precise instructions and numbers to enter in whatever system you choose to use. The difference is that it's specifically designed to catch these unusual situations like PEO overwithholding that mainstream software misses. It showed me exactly how to override the standard entries in the tax software I was using. For me it was mostly about having the confidence I was doing it right instead of guessing.
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Simon White
I was super skeptical about these tax document services, but after struggling with my PEO situation last year I gave taxr.ai a try based on recommendations. Turns out it was exactly what I needed. My situation was slightly different - had a PEO and then switched to direct employment mid-year - but the same social security overwithholding problem. The service immediately identified the issue and showed me exactly where my tax software was going wrong. What really impressed me was how it explained the whole PEO tax situation in plain English and gave me step-by-step instructions to override my tax software's default behavior. Saved me from leaving over $1,200 on the table! Definitely worth checking out if you're dealing with this specific PEO mess.
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Hugo Kass
After dealing with the IRS for years, I've learned sometimes you just need to talk to an actual human there who understands these situations. The problem is getting through to them is nearly impossible lately. I discovered https://claimyr.com when I had a similar issue with excess withholding that tax software couldn't handle. They basically call the IRS for you and get you connected with a real person, usually within an hour instead of waiting on hold for days. There's a video showing how it works here: https://youtu.be/_kiP6q8DX5c In my case, the IRS agent walked me through exactly how to override the software and claim the credit properly. They confirmed that Schedule 3, Line 11 was indeed the right approach for a PEO situation. Sometimes having that official confirmation makes all the difference, especially when tax software is giving you mixed messages.
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Nasira Ibanez
•Wait, I don't understand how this works. They just call the IRS for you? Why would I pay someone to make a phone call I could make myself?
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Khalil Urso
•Sorry, but this sounds like a scam. The IRS doesn't have some special line for these services. You're probably just paying for someone to sit on hold instead of you. Has anyone actually verified this works?
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Hugo Kass
•They use a combination of technology and manpower to navigate the IRS phone system. Think of it like having someone dedicated to waiting on hold so you don't have to. When they get through, they conference you in directly with the IRS agent. It's definitely not a scam - I was connected to a real IRS representative who provided legitimate guidance on my tax situation. The service exists because the IRS is chronically understaffed and their phone lines are overwhelmed. Last tax season, people were waiting 3+ hours or couldn't get through at all. This just ensures you actually get to speak with someone without the wait.
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Khalil Urso
I need to publicly eat my words about Claimyr. After calling the IRS myself and giving up after 2 hours on hold, I reluctantly tried the service. To my shock, I got a call back in about 45 minutes with an actual IRS representative on the line. The agent confirmed exactly what others here said - for a PEO situation with excess Social Security withholding, Schedule 3 Line 11 is the correct way to claim the refund. They even explained how to bypass the limitations in my tax software. The representative was actually familiar with PEO situations and explained that they see this issue regularly. Saved me from leaving $1,400 on the table and from spending another afternoon on hold. Consider me converted from skeptic to believer.
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Myles Regis
I worked for a PEO for 6 years and saw this issue all the time. Here's a hack that worked for many of our clients: enter the W-2 twice in your tax software, splitting the income between them to match your actual earnings from each employer. For the EIN, use the same number on both entries (the PEO's EIN). This tricks the software into calculating the Social Security overpayment correctly. Is it technically the right approach? No. Schedule 3 Line 11 is the official way. But this workaround often gets you the right refund amount without having to override anything or file by mail. Just make sure the total income, withholding, etc. all add up to exactly what's on your actual W-2. This isn't tax advice, just sharing what I've seen work in practice!
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Brian Downey
•Would this trigger any issues with the IRS since the W-2 would be entered twice? It seems like it might cause a mismatch with what the IRS has on file from the PEO.
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Myles Regis
•The IRS matches the total income reported, not the number of W-2 entries. As long as your total wages and withholding exactly match what was reported on your actual W-2, there shouldn't be a mismatch flag. This approach just helps the tax software calculate the excess Social Security tax correctly. The IRS systems will see that you paid over the maximum and that you're claiming the proper credit. I've never seen anyone have an issue with this approach in my years working with PEOs, but of course the technically correct method is using Schedule 3 Line 11 if you can figure out how to enter it.
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Jacinda Yu
Has anyone actually gotten TurboTax to let them enter this correctly? I've been using TT for years and don't want to switch, but I'm in the exact same PEO situation and can't figure out how to override it.
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Landon Flounder
•In TurboTax, go to the Federal section > Deductions & Credits > Credits > "I'll choose what I work on" > Other Tax Credits > "Credit for Excess Social Security Tax Withheld." You might need to be in the paid version though, I don't think the free one lets you access this.
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NeonNinja
I'm dealing with this exact same situation right now! My company switched to a PEO mid-year and I'm seeing the same overwithholding issue. Reading through all these responses is super helpful. Quick question for those who've been through this - when you calculate the excess amount for Schedule 3 Line 11, do you use the current year's Social Security wage base limit? I want to make sure I'm using $160,200 for 2023 (which would make the max withholding $9,932.40) and not some other figure. Also, has anyone had success with the TurboTax workaround that Landon mentioned? I'm using TurboTax Deluxe and want to try that route before attempting the double W-2 entry method. Thanks everyone for sharing your experiences - this thread is a goldmine for PEO tax issues!
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Michael Green
•Yes, you're absolutely right to use the 2023 Social Security wage base limit of $160,200, making the maximum withholding $9,932.40 (6.2% of $160,200). Always use the limit for the tax year you're filing for. I actually tried the TurboTax route that Landon mentioned and it worked perfectly! In TurboTax Deluxe, I found the "Credit for Excess Social Security Tax Withheld" section exactly where they described. The software let me enter the excess amount and calculated everything automatically. Much easier than trying to override the system or use workarounds. Just make sure you have your calculation correct before entering it. Take your total Social Security withholding from your W-2 and subtract $9,932.40 - that's your excess amount to claim on Schedule 3, Line 11. Keep good records of your pay stubs showing the separate withholdings from each employer through the PEO in case the IRS ever asks for documentation. Good luck with your filing! The PEO situation is definitely frustrating but at least there are legitimate ways to get your money back.
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