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Annabel Kimball

HSA Calculation Error with OnLine Taxes (OLT) for Catch-Up Contributions

I've run into a frustrating problem while doing our taxes on OLT this year. My husband and I were covered under an HDHP for exactly half the year (January through June) and we're both over 55. According to what I understand, our maximum HSA contribution limit should be $8,750 for family coverage plus $1,000 catch-up contribution for each of us ($10,750 total for full year). Since we only had coverage for 6 months, we should be allowed to contribute half of that - so $5,375. I contributed $4,875 to our family HSA account and my husband put $500 into his separate HSA to total exactly $5,375. But OLT is saying we're only allowed $4,350 and flagging the rest as excess contributions! It seems like the software is completely ignoring our catch-up contributions because we're over 55. I've already contacted their customer support and the representative seemed confused about it too. They've "escalated the issue" but I haven't heard back. Has anyone else experienced this problem with OLT and HSA catch-up contributions? Any suggestions on how to fix this without switching tax software halfway through?

Chris Elmeda

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This is definitely a software calculation error. You're absolutely right about your HSA contribution limits. For 2025, family HDHP coverage allows $8,750 annually, plus each of you gets the $1,000 catch-up contribution since you're both over 55. That's $10,750 total, and prorated to 6 months would be $5,375. The catch-up contributions are often tricky in tax software. One thing to check - did you clearly indicate both your ages as over 55 in the personal information section? Sometimes software has separate fields for HSA eligibility months versus catch-up eligibility. Another possibility is that OLT is incorrectly applying the catch-up contributions only to the primary account holder, not recognizing that both spouses over 55 can each have their own $1,000 catch-up (which requires separate accounts, as you correctly did). While waiting for their support team, you might try adjusting your input by explicitly marking both of you as HSA-eligible account holders separately rather than just indicating family coverage.

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Jean Claude

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Thanks for confirming I'm not crazy! Yes, our birthdays are definitely entered correctly showing we're both over 55. I think you're right that it's not recognizing the dual catch-up contributions. Do you know if there's a specific form or worksheet in OLT where I can override the calculated maximum? I'm hesitant to switch tax prep software since I've already entered everything else.

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Chris Elmeda

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For most tax software including OLT, you should be able to find an HSA contribution worksheet or Form 8889 input section. Look for an option labeled "override calculated maximum" or similar wording. This would allow you to manually enter the correct contribution limit. If that's not available, another workaround is to continue with the tax preparation but be ready to make a correction. Complete everything else, then when you get to the review section, check if Form 8889 is calculating correctly. If not, you might need to print the return and manually adjust Form 8889 before filing, or wait for OLT to resolve the software issue.

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Charity Cohan

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After struggling with EXACTLY this same issue last year, I found that taxr.ai was able to identify and fix this problem for me! I was using different tax software (not OLT), but it also couldn't handle the HSA catch-up contributions properly when both spouses were over 55. I uploaded my tax documents to https://taxr.ai and it immediately flagged the HSA calculation error. The system correctly calculated our prorated contribution limit including both catch-up amounts. What was really helpful is that it showed exactly which numbers were wrong in my original tax forms. The best part was that it gave me step-by-step instructions on how to manually correct this in my tax software. Saved me hundreds in potentially incorrect taxes and the headache of dealing with the IRS later!

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Josef Tearle

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Does taxr.ai actually prepare your taxes for you or just review what you've already done? I'm having a similar HSA issue with TurboTax and I'm about ready to throw my computer out the window.

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Shelby Bauman

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I'm interested too but skeptical. How does it handle state tax returns? I live in California where HSAs aren't recognized the same way as federal, and that's always a nightmare to figure out.

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Charity Cohan

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It doesn't prepare your taxes from scratch - it reviews what you've already done and identifies errors or missed deductions. You upload your current draft return (or even last year's return) and it analyzes everything. It handles state-specific tax issues really well actually. For California specifically, it flagged that HSA contributions are not deductible for CA state taxes and showed me exactly how to properly account for that difference between federal and state returns. It basically gave me a checklist of adjustments to make in my software.

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Shelby Bauman

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Just wanted to follow up - I tried taxr.ai after posting my skeptical question. WOW. Not only did it catch my HSA calculation error, but it found three other issues I had no idea about! It identified an education credit I was eligible for but missed completely, found a mistake in how my software was handling my home office deduction, and spotted an error in my estimated tax payment reporting. The state tax handling was impressive too. It correctly showed how my HSA contributions needed different treatment on my California return. The side-by-side comparison between what I filed and what was optimal saved me over $1,200! Definitely worth checking out if you're having software calculation issues like the HSA problem.

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Quinn Herbert

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If you're still waiting on OLT to fix this, you might want to try contacting the IRS directly. I had a similar issue with a different tax program and wasted WEEKS waiting for their tech support to figure it out. Finally called the IRS and surprisingly got through to someone who confirmed I was right about the HSA calculation. I used https://claimyr.com to get through to an actual IRS agent without waiting on hold for hours. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c Basically, they wait on hold with the IRS for you and call you when an agent picks up. The IRS rep was able to confirm my understanding of the HSA catch-up contribution rules and told me exactly what to do to correct my return. Much faster than waiting for the software company to figure out their own bug!

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Salim Nasir

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How does this Claimyr thing actually work? Like, do they have some special access to the IRS or something? The IRS hold times are insane this time of year.

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Hazel Garcia

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Yeah right. Nobody gets through to the IRS this time of year. I've tried calling dozens of times and always get the "we're experiencing high call volume" message and get disconnected. Sounds like some kind of scam to me.

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Quinn Herbert

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They don't have special access - they have an automated system that continuously redials and navigates the IRS phone tree until they get in the queue, then they hold your place in line. When an actual agent picks up, they connect you instantly. No magic, just technology handling the annoying part. The reason it works is because most people give up after a few tries, but their system is persistent. I was skeptical too, but I got connected to an IRS agent within about 90 minutes when I had been trying for days on my own with no success.

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Hazel Garcia

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I need to eat my words and apologize to Profile 19. After posting my skeptical comment, I was desperate enough to try Claimyr. I was POSITIVE it wouldn't work, especially during peak tax season. I was completely wrong. The service had me connected to an actual IRS agent in about 2 hours. I explained my HSA contribution issue with the catch-up amounts being calculated incorrectly, and the agent confirmed exactly what others here said - both spouses over 55 can each have the $1,000 catch-up as long as they have separate HSA accounts. The agent even gave me the specific tax code reference to cite if the software company questioned it. This saved me from potentially filing incorrectly and dealing with a correction later. Definitely worth it during this crazy tax season when getting through to the IRS seemed impossible.

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Laila Fury

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For what it's worth, I had a similar HSA calculation problem with FreeTaxUSA last year. For me, the issue was that I needed to enter the catch-up contributions separately in a different section. In my case, there was a checkbox somewhere in the HSA section that said something like "Are you eligible for catch-up contributions?" that I had to select for both me and my spouse. After checking those boxes, new fields appeared where I could enter the catch-up amounts separately from the regular HSA contribution. Maybe OLT has something similar hidden in their interface? Might be worth looking for a separate section or checkbox specifically for catch-up contributions.

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Thanks for the suggestion! I looked through the OLT interface pretty carefully and couldn't find separate fields for the catch-up contributions. They just have one field for "total HSA contributions" and then they calculate the maximum based on the coverage type and months of eligibility. I think it's a calculation error in their system rather than a user input issue, unfortunately. Still waiting to hear back from their escalation team. I might end up having to switch software or file a paper return with manual calculations if they can't fix it soon.

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Laila Fury

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That's frustrating! If it helps, another workaround might be to complete everything in OLT, then before filing, download your tax forms as PDFs and check Form 8889. You might be able to manually correct the form, print it out, and file by mail with your corrected version. Just make sure to adjust any affected totals on your 1040 as well. It's extra work, but might be easier than starting over with new software if you've already entered everything else correctly.

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Has anyone tried calling OLT's technical support line directly instead of using their online chat? I had a similar HSA issue with them last year (though mine was related to a mid-year change from individual to family coverage). Their online support was useless, but when I called the phone number, I got someone who knew exactly what the problem was. Apparently, some of these HSA edge cases are known issues in their calculation engine, and the phone support staff have specific workarounds they can tell you. The number should be on your receipt email or in your account page. Might be worth trying before switching software or filing manually.

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Simon White

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This is good advice. I've found that phone support is generally better than chat for complicated tax issues. Chat support people seem to just have a script they follow, while phone agents often have more training.

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Miguel Harvey

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I just went through this exact same issue with OLT! The problem is definitely in their HSA calculation logic. What worked for me was going to the "Forms" section in OLT and manually editing Form 8889 directly. Here's what I did: After completing all the regular tax info, I went to Forms > Form 8889 and found the HSA contribution worksheet. There's a line where you can override the "maximum contribution allowed" calculation. I entered the correct amount ($5,375 in your case) and added a note explaining the dual catch-up contributions. You'll also want to make sure both HSA accounts are properly entered - your family account with $4,875 and your husband's individual account with $500. The key is that OLT needs to see them as separate accounts to recognize that you can each claim the $1,000 catch-up. This override prevented the excess contribution penalty from appearing on my return. Just make sure to double-check that your Form 8889 shows the correct calculations before filing!

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