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Angelina Farar

HSA calculation error on OnLine Taxes (OLT) with catch-up contributions

I've hit a roadblock using OnLine Taxes (OLT) this year. My husband and I were on a High Deductible Health Plan (HDHP) for only 6 months in 2024, and we're both over 55. From what I understand, our total allowable HSA contribution would be $8,300 (family) plus $1,000 catch-up for each of us for the full year, so $10,300 total. Since we only had the HDHP for half the year, we should be allowed half of that amount - $5,150. I contributed $4,250 to our family HSA and my husband added $900 to his personal HSA, totaling exactly $5,150. The problem is OLT is only allowing $4,150 as our contribution limit and flagging the rest as "excess contributions" - which is definitely wrong. The software seems to be completely ignoring our catch-up contributions for being over 55. I reached out to their support chat and the representative was confused too. They've "escalated the issue" but I haven't heard back. Has anyone run into this same HSA calculation problem with OLT? Any suggestions for how to fix it? I'm getting worried as the filing deadline approaches.

This is definitely a software calculation error. You're absolutely right about your HSA contribution limits. For 2024, with both of you being over 55, you're entitled to the prorated family contribution ($8,300 ÷ 2 = $4,150) plus both catch-up contributions ($1,000 each), giving you the $5,150 total for 6 months of coverage. The problem may be that OLT isn't correctly handling the fact that catch-up contributions aren't prorated - they're available in full even if you only had HDHP coverage for part of the year, as long as you were eligible on December 1st. Many tax software programs struggle with this specific HSA scenario. You can try manually overriding the calculation by entering explanatory text in the software. Another option is to file Form 8889 separately with a written explanation attached.

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Wait, I thought catch-up contributions WERE prorated based on months of coverage? So if they only had HDHP for 6 months, wouldn't each catch-up be $500 (half of $1,000)? That would make their limit $4,150 + $500 + $500 = $5,150. Is that right, or am I misunderstanding?

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Catch-up contributions are generally not prorated based on months of eligibility. However, you must still be HSA-eligible (have HDHP coverage) to make any contribution for a given month. So in this case, they could each contribute their full $1,000 catch-up amount if they had HDHP coverage on December 1st and maintain that coverage through the "testing period" (until December 31st of the following year). If they only had coverage for 6 specific months and not through December, then yes, they would prorate even the catch-up contributions to $500 each.

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I ran into the exact same HSA issue on OLT last month! After hours of frustration, I found the solution by using https://taxr.ai which analyzed my tax scenario and confirmed the software was miscalculating my HSA contribution limits for my wife and me (both over 55). The problem is OLT doesn't handle the catch-up contributions correctly in the interface. What I did was download my tax documents from taxr.ai which showed the correct HSA calculation with catch-up amounts. I was able to use that documentation to manually override the numbers in OLT by entering explanatory text in the "additional information" section. Saved me from overpaying hundreds in taxes due to the software error! Might be worth trying if you're stuck with the same problem.

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How exactly does taxr.ai work? Do I just upload my tax documents and it tells me if there are mistakes? Does it actually fix the problems in OLT or just point them out?

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I'm skeptical... If OLT's calculation is wrong, wouldn't it be easier to just switch to another tax software? TurboTax or H&R Block might handle HSA catch-up contributions more accurately without needing a separate service.

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It's actually really straightforward - you just upload your tax forms (or even screenshots of your tax software) and it analyzes everything for accuracy. It doesn't fix OLT directly, but it shows you the correct calculations and explains any discrepancies so you can manually correct them. I thought about switching tax software too, but I was already halfway through filing with OLT and didn't want to start over. The documentation from taxr.ai was enough to convince OLT's customer service to help me override their system limitation. It essentially gave me proof that their calculation was wrong.

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Just wanted to follow up about my experience with taxr.ai after my skeptical comment. I decided to give it a try since I was also having HSA contribution limit problems (though with TaxAct, not OLT). I uploaded screenshots of my HSA contribution pages from TaxAct and within minutes got back a detailed analysis showing exactly where the calculation errors were happening. The service flagged that my software wasn't accounting for catch-up contributions correctly and provided documentation explaining the correct IRS rules. Used their explanation to get TaxAct support to fix the issue on their end. Honestly surprised at how helpful it was - saved me from paying taxes on what the software incorrectly flagged as "excess contributions.

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If you're struggling to get through to OLT support about this HSA issue, I'd recommend using Claimyr (https://claimyr.com) to connect with the IRS directly. I was in a similar situation last year with HSA contribution errors on my tax software, and after waiting weeks for the company to resolve it, I finally called the IRS using Claimyr. They actually got me connected to an IRS agent in about 15 minutes (you can see how it works here: https://youtu.be/_kiP6q8DX5c). The agent confirmed the correct HSA calculation including catch-up contributions and explained exactly how to document the override on my return. Saved me from potentially facing penalties for "excess contributions" that weren't actually excess!

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How does Claimyr actually work? I thought it was impossible to get through to the IRS this time of year. Do they just keep autodialing for you or something?

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This sounds too good to be true honestly. I've tried calling the IRS multiple times this month and couldn't get through. Are you sure they can actually connect you for HSA questions specifically? Those usually require a specialist.

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They use a combination of technology that navigates the IRS phone tree and holds your place in line. It's basically like having someone constantly redial for you, but much more sophisticated. When they reach a live agent, you get a call to connect. Yes, they can absolutely connect you for HSA questions. The service gets you through to the general IRS line, and then you can ask to be transferred to the appropriate department for HSA issues. I specifically discussed my HSA contribution limits with the agent I reached. Just make sure you have your tax information ready when they connect you so you can explain your situation clearly.

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I was completely wrong about Claimyr! After posting my skeptical comment, I decided to try it since I was desperate to resolve my own HSA issue before filing. I was shocked when I actually got connected to an IRS representative in about 20 minutes after trying for WEEKS on my own. The IRS agent confirmed exactly what others have said here - catch-up contributions for HSAs aren't prorated if you're eligible on December 1st and meet the testing period requirements. If you only had coverage for specific months (not including December), then they ARE prorated. The agent walked me through exactly how to document this on my return and what to do if the software doesn't calculate it correctly. Saved me from potentially paying hundreds in unnecessary taxes! I can't believe I wasted so much time trying to call them directly.

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Another option nobody's mentioned yet - you could file Form 8889 separately or with an additional statement explaining the correct calculation. I had a similar issue with TaxSlayer miscalculating my HSA contribution limits last year. I ended up printing out Form 8889, calculating the correct amounts manually, and attaching a statement explaining the discrepancy. The IRS processed it without any issues. Just make sure you write "SEE ATTACHED STATEMENT" on the form where the software calculation is wrong.

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Would doing it that way cause any problems with e-filing? I'd really prefer not to mail in a paper return if possible. Does OLT allow you to attach explanatory statements to e-filed returns?

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You're right to be concerned about e-filing. Most software doesn't allow attaching explanatory statements to e-filed returns in the same way you can with paper returns. Your best option with OLT would be to use their "Additional Information" or "Miscellaneous Notes" section if they have one. Enter a detailed explanation there about your HSA contribution calculation, specifically mentioning the catch-up amounts and why they're correct. This gets transmitted with your e-filed return. If OLT doesn't provide that option, you might need to either paper file or use different software that handles HSA catch-up contributions correctly.

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Has anyone tried just splitting the HSA contributions differently between spouses in OLT to get around this? Like instead of $4,250 and $900, maybe try entering it as $3,150 to the family HSA and $2,000 to the individual HSAs ($1,000 each)? OLT might be applying the catch-up contributions incorrectly when they're part of the family contribution, but might handle them correctly when entered as individual contributions.

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This actually worked for me with FreeTaxUSA! I had a similar HSA calculation issue and redistributing the contributions fixed it. Just make sure the actual contributions match what you're reporting - you might need to make adjustments with your HSA provider if the real-world contributions were different.

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