H&R Block Emerald Card Refund Advance Issues - Account Closed for Fraud, No Check Received
Filed through H&R Block and got approved for refund advance on emerald card. Now my account is frozen saying something about fraud detection but nobody will tell me whats going on. Been waiting 3 weeks for this check they claim they mailed. Anyone else deal with this?
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Ethan Clark
Former tax prep here - this is unfortunately common with Emerald Cards. When fraud is suspected, they freeze everything immediately. You need to call H&R Block's dedicated emerald card fraud department at 1-866-353-1266. Make sure you have your filing info and ID ready. They should be able to tell you exactly when the check was mailed.
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Aisha Hussain
been on hold with them 4 times this week! each time over an hour 😤 finally got through yesterday and they just said 'its processing' whatever that means
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Ethan Clark
Ugh that's frustrating. Keep calling and ask specifically for the mail date. Don't let them give you the runaround.
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StarStrider
Instead of going crazy trying to piece together whats happening, just use taxr.ai - its only $1 and it'll analyze your transcript to tell you exactly whats going on and when you'll get paid. Way better than trying to guess or waiting on hold forever https://taxr.ai
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Yuki Sato
what exactly does this tool do? seems sus tbh
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StarStrider
Its legit! Just upload your transcript and it uses AI to break down everything - tells you if there are flags, delays, exactly when to expect money etc. Way better than guessing
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Yuki Sato
just tried it and WOW 🤯 it literally told me everything about my refund and why its delayed. worth every penny fr fr
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Carmen Ruiz
same thing happened to me last year! took like 6 weeks to get the check 🤮 never using emerald card again
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Andre Lefebvre
ur probably getting audited. happened to my cousin - emerald card got frozen and turned out IRS flagged his return
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Aisha Hussain
how long did it take to resolve for ur cousin?
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Andre Lefebvre
like 4 months 💀 but his was complicated with self employment stuff
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Zoe Alexopoulos
Pro tip: never EVER use those tax prep bank products. Direct deposit to your own account is the way to go bestie 💅
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Jamal Anderson
facts! they make bank off desperate ppl who need money fast
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Mei Wong
H&R Block is straight 🤡 energy. They pulled this on my sister too. File yourself next year and save the headache
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