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Fatima Al-Rashid

Got overpaid at work and I owe employer the gross amount not net - how do I handle this?

Hi everyone, I'm in a really stressful situation right now and could use some tax advice. My company accidentally overpaid me by $3,200 last month (a payroll system glitch or something). I just got an email from HR saying I need to pay back the GROSS amount, not just the net amount I actually received. So basically I received about $2,240 after taxes were taken out (federal income tax, social security, Medicare, state tax), but they're asking me to repay the full $3,200. That means I'd be out almost $1,000 for their mistake! When I tried talking to HR, they just sent me some policy document saying all overpayments must be repaid at the gross amount. I'm really confused about how this works with taxes. Will I get that money back when I file next year? Do I need to do something special on my tax return? The whole situation feels super unfair since it was their mistake, not mine. Has anyone dealt with this before or know what my options are?

This is definitely frustrating but there's a logical explanation for why they're asking for the gross amount. When your employer reports wages to the IRS, they report the full gross amount. If you only pay back the net, their records will still show they paid you that full amount, which affects both their tax obligations and yours. The good news is you won't actually lose that money permanently. You have two options for resolving this: 1) Pay back the gross amount now, and your employer will adjust your W-2 to show the correct earnings. In this case, the overpayment essentially "never happened" as far as taxes are concerned. 2) Pay back the gross amount, but if they don't adjust your W-2, you can claim a deduction for the repayment on your tax return when you file. Make sure to get documentation of the repayment and clarify with your employer how they'll be handling it on your W-2. If the repayment crosses tax years (like if you were overpaid in 2023 but are repaying in 2024), the situation gets a bit more complex.

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So if they don't adjust the W-2, where exactly on the tax form do you claim this deduction? Is it considered an itemized deduction or something else? And does it matter if it's a large amount?

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If your employer doesn't adjust your W-2, you would claim it as a miscellaneous itemized deduction on Schedule A, but only for repayments over $3,000. This is known as a "claim of right" deduction. For smaller repayments under $3,000, you'd have to claim it as a miscellaneous itemized deduction which is currently suspended until 2025 due to tax law changes. For larger amounts, you actually have two choices - take the itemized deduction as I mentioned, or potentially claim a tax credit calculated by figuring the tax difference from the prior year. This gets complex, so you might want professional help in that case.

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After dealing with a similar payroll error, I found this amazing tool called taxr.ai (https://taxr.ai) that was seriously a lifesaver. I was getting conflicting advice from coworkers about how to handle the repayment and what documentation I needed to keep. I uploaded screenshots of my paystubs showing the overpayment and the repayment plus the email from HR, and taxr.ai analyzed everything and gave me a clear explanation of how it would affect my taxes. It even showed me exactly what forms I'd need to file and what documentation to keep in case of an audit. Super helpful for situations like this where the tax implications aren't straightforward!

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How does it work with handling situations across different tax years? My overpayment happened in December but the repayment won't happen until January, so it crosses years.

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Sounds interesting but did it actually save you money or just explain the situation? I'm trying to figure out if there's a way to avoid paying back the gross amount because it seems really unfair to be on the hook for money I never received.

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It works great with cross-year situations! You just upload documents from both years and specify the dates, and it walks you through the specific forms and sections you'll need to complete. It actually pointed out a special tax credit option that applies when repayments cross tax years that my HR department didn't even know about. It didn't magically get me out of repaying the gross amount, but it saved me money by showing me exactly how to claim the repayment on my taxes so I got every dollar back that I was entitled to. Without it, I would have missed claiming almost $800 because I didn't know which tax form to use for my situation.

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Just wanted to update you guys - I tried taxr.ai after seeing the recommendation here and it was exactly what I needed! I was totally lost trying to make sense of IRS publications about repayments to employers. Uploaded my pay stubs and the demand letter from my employer, and it immediately identified this as a "claim of right" situation. It showed me that since my repayment was over $3,000, I have special options for how to handle it on my taxes. The tool even created a personalized step-by-step guide for my situation with the exact forms I'll need. Honestly, what a relief to have clear directions instead of the confusing mess of information I was finding online. Thanks for the recommendation!

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If you're struggling to get through to your HR or payroll department about this issue, try using Claimyr (https://claimyr.com). I had a similar payroll mess and couldn't get anyone to explain the tax implications properly. My employer kept giving me the runaround and I couldn't get straight answers. Claimyr got me through to an actual IRS agent in about 10 minutes when I had been trying for days on my own. The agent explained exactly how the repayment should be handled and gave me the specific regulations to cite to my employer. There's a video showing how it works here: https://youtu.be/_kiP6q8DX5c It was such a relief to get an official answer directly from the IRS instead of conflicting advice from random people at my company who didn't actually know the tax code.

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Wait, how does this actually work? The IRS phone line is always busy whenever I call. How does this service get you through when nobody else can?

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This sounds like BS honestly. No way you're getting through to an IRS agent in 10 minutes when the wait is usually hours if you get through at all. Sounds like you're just trying to sell something.

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It uses a system that continuously redials and navigates the IRS phone tree until it gets a spot in the queue, then calls you when it connects with an agent. It basically does the waiting for you so you don't have to sit on hold for hours. I was skeptical too! I had tried calling multiple times and couldn't get through or would hang up after being on hold forever. The service works because it automates the frustrating part of calling the IRS - the endless redials and menu navigation. Once you're connected with an agent, it's just a normal call with the IRS where you explain your situation and get advice.

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Alright guys, I need to eat some humble pie here. After posting that skeptical comment, I was still desperate for answers about my own payroll tax issue so I tried Claimyr despite my doubts. I'm honestly shocked - it actually worked exactly as described. After trying for TWO WEEKS to reach someone at the IRS with no luck, Claimyr got me connected in about 15 minutes. The agent walked me through exactly how to handle wage repayments on my tax return, including which forms to use and what documentation to keep. The agent even explained a special procedure for situations where the repayment crosses tax years that HR had completely wrong. Turns out I have more options than my employer led me to believe! Definitely worth it for the peace of mind from getting official guidance.

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My friend dealt with this exact situation last year! Her company overpaid her by like $5k and demanded the gross amount back. She fought it initially because it seemed so unfair, but ended up having to pay the full gross amount. The key thing is to make sure they adjust your W-2 properly. If they don't, you'll be taxed on money you didn't actually keep! If they refuse to fix your W-2, you'll need to file Form 8275 with your tax return to claim the repayment. Her company initially refused but eventually corrected it after she got a tax professional to write a letter explaining they were legally required to fix it.

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This is really helpful - thank you! Did your friend have to get a lawyer involved or was the letter from the tax professional enough to make the company cooperate? I'm worried my HR dept isn't handling this correctly.

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The letter from the tax professional was enough! She used a CPA who specialized in employment tax issues, and they cited specific IRS regulations. It cost her about $200 for the letter, but it worked - the company fixed her W-2 within two weeks. She said the key was having the CPA use very specific language about the company's legal obligations for proper tax reporting. HR departments often don't understand the tax implications of these situations, but they definitely pay attention when a tax professional points out they might be creating a liability for the company.

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Just to add something others haven't mentioned - if your company doesn't handle this correctly and you end up claiming the repayment as a deduction, make sure you keep REALLY good records. My spouse went through this a couple years back and got audited because the amounts on the W-2 didn't match what we reported (because of the repayment). We had to provide all the emails from HR, proof of the repayment, bank statements, everything. It was a huge headache but we eventually got it resolved. Would have been much easier if the company had just adjusted the W-2 properly in the first place!

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Did you use tax software to file that year? I'm wondering how to even enter this in TurboTax or whatever. Seems complicated.

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I went through something very similar about 18 months ago - $2,800 overpayment that I had to repay at gross. It's definitely one of those situations where you feel like you're being penalized for someone else's mistake! A few things that helped me navigate this: First, I documented EVERYTHING - every email, every conversation with HR, the original overpayment on my paystub, and proof of the repayment. Second, I pushed hard for them to adjust my W-2 rather than making me claim it as a deduction later. It took several conversations and escalating to their payroll vendor, but they eventually agreed to issue a corrected W-2. The key argument that worked for me was pointing out that if they don't adjust the W-2, they're essentially reporting to the IRS that they paid me money I didn't actually receive, which creates a mess for both of us. Most payroll departments will cooperate once they understand the tax implications. If you do end up having to claim it as a deduction, just know that it's totally doable - just keep meticulous records because the IRS will want to see proof if they ever question it. The whole situation sucks, but you won't actually lose money in the long run if you handle the tax side correctly.

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This is really reassuring to hear from someone who went through the same thing! I'm definitely going to push harder for them to adjust my W-2 - your point about it creating a mess for both parties is a good angle I hadn't thought of. How long did the whole process take once you started pushing back? And did you have to get anyone above HR involved, or were you able to work it out with the payroll department directly? I'm also curious - when you escalated to their payroll vendor, what exactly did you say? I think my company uses ADP or something similar, so maybe I should be talking to them instead of just HR.

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The whole process took about 3 weeks from when I first pushed back to getting the corrected W-2. I started with HR, but they kept saying "that's just our policy" without really understanding the tax implications. The breakthrough came when I asked them to connect me directly with whoever handles their payroll processing. When I called ADP (yes, that's who they used!), I explained that my employer was asking me to repay gross wages but wasn't planning to adjust the W-2, which would result in incorrect tax reporting. The ADP rep immediately understood the problem and said they could definitely issue a corrected W-2 - they just needed authorization from my employer. I then went back to HR with the ADP rep's contact info and explained that their payroll vendor was ready to fix it, they just needed to approve it. Once HR realized it was a standard process and not some complicated exception, they agreed pretty quickly. Sometimes you just have to find the right person who actually knows how payroll taxes work!

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I really appreciate everyone sharing their experiences with this - it's been super helpful to see how others handled similar situations! After reading through all the advice, I think my next step is going to be following the approach that worked for Javier and Chloe - pushing for a corrected W-2 rather than just accepting that I'll have to claim it as a deduction later. I'm going to reach out to our payroll vendor directly (we use Paychex) and get them to confirm they can issue a corrected W-2, then go back to HR with that information. It sounds like once HR realizes it's a standard process and not some special exception, they're more likely to cooperate. The documentation advice is also really valuable - I've already started saving every email and will make sure to get written confirmation of whatever approach we end up taking. This whole situation has been so stressful, but knowing that others have successfully navigated it gives me hope that I won't actually be out $1,000 for their mistake! Will update once I make some progress with the payroll vendor approach. Thanks again everyone!

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That sounds like a solid plan! I went through something similar with Paychex actually - they were really helpful once I got through to someone who understood payroll tax compliance. One tip: when you call them, ask specifically to speak with someone in their "tax compliance" or "payroll tax" department rather than general customer service. They'll be much more knowledgeable about W-2 corrections and wage repayment procedures. Also, if Paychex gives you any pushback about needing special authorization, remind them that correcting erroneous wage reporting is required by law - it's not a favor they're doing for you. Good luck with the process, and definitely keep us updated! These payroll overpayment situations are way more common than companies want to admit.

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I've been following this thread closely since I'm dealing with a similar payroll overpayment situation right now. What strikes me most is how many different companies seem to handle this incorrectly initially - it's like they have policies in place but don't understand the tax implications. One thing I wanted to add that I haven't seen mentioned yet: if you're in a state with state income taxes, make sure you understand how the repayment affects your state return too. Some states handle wage repayments differently than the federal rules, and you might need to file amended state returns or handle it differently there. Also, for anyone dealing with this across different employers (like if you left the company that overpaid you), the process gets even more complicated. You definitely want to resolve this while you're still employed there if possible, because getting cooperation from a former employer on W-2 corrections can be nearly impossible. The advice about going directly to the payroll vendor is gold - I'm definitely going to try that approach. It makes sense that they'd understand the tax compliance requirements better than HR departments who are focused on policy rather than tax law.

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Great point about state tax implications! I hadn't even thought about that aspect. I'm in California and now I'm wondering if their rules for wage repayments are different from federal. Do you happen to know if there's an easy way to find out how different states handle this, or would I need to contact the state tax agency directly? The point about resolving this while still employed is really important too. I can imagine trying to get a former employer to cooperate on fixing tax documents would be a nightmare. Definitely gives me more motivation to push hard for the corrected W-2 approach now rather than just accepting the deduction route. Thanks for adding these considerations - it's helpful to think through all the potential complications before they become actual problems!

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I just wanted to chime in as someone who works in payroll processing - the advice you're all giving is spot on, especially about going directly to the payroll vendor. I see these overpayment situations all the time, and unfortunately many HR departments don't fully understand the tax compliance requirements. Here's what I always tell people in this situation: the employer is legally required to report accurate wages to the IRS. If they don't adjust your W-2 after you repay the overpayment, they're essentially committing to the IRS that they paid you money you didn't actually receive. This creates problems for both parties and can trigger audits down the line. Most payroll vendors (ADP, Paychex, etc.) have standard procedures for handling wage repayments and W-2 corrections - it's really not complicated from a processing standpoint. The issue is usually that HR departments either don't know these procedures exist or think they're more complicated than they actually are. When you contact your payroll vendor, be specific about what you need: "wage adjustment due to overpayment repayment with corrected W-2 issuance." Use those exact terms because that's the language they use internally. And definitely get everything in writing from both your employer and the vendor about how they're going to handle it. Good luck everyone - this situation is frustrating but definitely resolvable if you know how to navigate it!

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This is incredibly helpful insight from someone who actually works in payroll! I had no idea that the specific terminology mattered so much when contacting the vendor. "Wage adjustment due to overpayment repayment with corrected W-2 issuance" - I'm definitely writing that down to use when I call. Your point about it creating potential audit triggers for both parties is something I hadn't considered but makes total sense. It gives me more ammunition when talking to HR - I can frame it as protecting the company from compliance issues rather than just asking for a favor. One quick question: when you say "get everything in writing," what specific documentation should I be asking for? Just confirmation that they'll issue the corrected W-2, or are there other pieces of documentation that would be helpful to have for my records? Thanks so much for sharing your professional perspective - it's really reassuring to hear from someone who deals with these situations regularly!

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@fa735b3835d3 This professional insight is exactly what this thread needed! I'm dealing with a similar overpayment situation and my HR department has been giving me the runaround for weeks. They keep saying "it's company policy" to repay the gross amount without any W-2 adjustment, but based on what you're saying, it sounds like they're just not familiar with the proper procedures. I'm going to use that exact terminology when I contact our payroll vendor tomorrow. Quick question though - if the payroll vendor confirms they can do the wage adjustment and corrected W-2, but my HR department still refuses to authorize it, is there any regulation or IRS guidance I can cite to show them this is actually required, not optional? I feel like having some official backing would help overcome their resistance. Also, do you know if there are any time limits on when these corrections can be made? My overpayment was from last month, so we're still in the same tax year, but I want to make sure I'm not running up against any deadlines. Thanks again for sharing your expertise - it's incredibly valuable to get perspective from someone who actually processes these situations professionally!

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