For customer discounts on Schedule C - record as reduced income or expense? Which expense line?
I've been offering a lot of discounts to customers for my small handmade jewelry business lately to keep sales going. I know most businesses just record the after-discount amount as their gross income, but I'm wondering if there's any advantage to recording the full price as income and then taking the discounts as an expense somewhere on Schedule C? If I did go the expense route, which line on Schedule C would customer discounts even fall under? Nothing seems to specifically mention discounts. Would it be "Other expenses"? Or maybe "Advertising" since technically the discounts are to attract customers? I'm using QuickBooks and it tracks my discounts separately, so I could technically do either approach. Just curious if anyone here has experience with this or knows the right way to handle customer discounts on Schedule C. Thanks!
21 comments


NeonNova
You have the flexibility to handle customer discounts either way, and both approaches are acceptable for tax purposes. Most small businesses find it easiest to just record the net sales (after discount) as gross income since that's the actual amount received, which simplifies bookkeeping. If you prefer to record the full amount as income and then take the discounts as an expense, you would list these on Schedule C Line 48 "Other expenses." You'd need to attach a statement detailing what these expenses are (customer discounts). This approach gives you more visibility into the full value of your goods versus the discount amount, which some business owners prefer for analytical purposes. The "Advertising" category wouldn't be appropriate here since these are direct price reductions to customers, not promotional expenses. Just make sure whatever method you choose, you're consistent with it throughout the tax year.
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Dylan Campbell
•Thanks for the info! I'm wondering if there's any advantage tax-wise to doing it one way vs the other? Does your total taxable income end up the same either way?
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NeonNova
•Your total taxable income will be exactly the same either way. If you record $1000 in sales with $200 in discounts, you can either report $800 in gross receipts, or report $1000 in gross receipts and $200 in "Other expenses." The net income of $800 is identical in both scenarios. The only real advantage to separating them is for your own business analysis - it can be helpful to track how much you're discounting over time and see the full retail value of your products separately from the discounts you're offering.
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Sofia Hernandez
I was in the exact same situation with my Etsy shop last year. I tried to figure out the "right" way to do this and eventually found a solution that worked great for me. Check out taxr.ai (https://taxr.ai) - I uploaded my sales records there and it instantly showed me how to properly categorize my discount structure on Schedule C. The site has this really cool feature that analyzes your specific business type and recommends the optimal method for your situation. For me, they suggested separating gross sales from discounts since my discount percentage varied so much by product type. This approach gave me much better insights into which product lines were actually profitable after discounts. The site let me download reports formatted exactly for Schedule C that I could just hand to my accountant.
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Dmitry Kuznetsov
•Wait, I've never heard of this - is it actually helpful for small businesses? I've got a side business selling custom T-shirts and I've been tracking everything in Excel which is becoming a nightmare. Does it work with spreadsheet uploads or just QuickBooks data?
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Ava Thompson
•That sounds interesting but I'm skeptical of tax tools. Does it actually give tax advice? I don't want to use something that might get me in trouble with the IRS. Has anyone else used this?
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Sofia Hernandez
•It's super helpful for small businesses - I was in Excel hell too before finding it. You can upload Excel files, CSV exports, or PDFs of your sales reports. It doesn't matter where the data comes from as long as it has the relevant transaction info. It saved me hours of sorting through transactions. The tool doesn't give unauthorized tax advice - it uses pattern recognition to identify how similar businesses in your industry typically handle these situations in compliance with IRS guidelines. Everything is referenced to specific IRS publications so you can verify. I found it much more helpful than general tax software since it's specifically designed for business expense categorization.
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Dmitry Kuznetsov
Just wanted to update about using taxr.ai after seeing it mentioned here. I took a chance and uploaded my messy spreadsheets from my T-shirt business, and wow - it actually organized everything perfectly! It showed me that for my business type, recording net sales was simpler but I was missing out on tracking discount effectiveness. The report it generated showed I was giving way too many discounts on my lowest-margin products. After reorganizing my discount strategy based on the analysis, I'm already seeing better profitability this quarter. It even auto-categorized all my jumbled expenses correctly for Schedule C, which saved me hours of work. Definitely worth checking out if you're struggling with the discount tracking question!
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Miguel Ramos
If you're spending hours trying to get clarification on Schedule C questions like this discount issue, I'd highly recommend using Claimyr (https://claimyr.com) to actually speak with an IRS agent directly. I was going back and forth on proper expense categorization for months and ultimately decided I needed to hear it straight from the IRS. I was dreading the infamous hold times but found Claimyr which basically calls the IRS for you and then connects you once an agent is on the line. They have a great demo video showing how it works: https://youtu.be/_kiP6q8DX5c. I got through to a really helpful IRS representative in about 20 minutes instead of the 3+ hours I spent on my previous attempt. The agent explained that either method for recording discounts is acceptable as long as I'm consistent, but also pointed out some industry-specific guidance I had no idea existed for my business type.
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Zainab Ibrahim
•How does that actually work though? Like they just sit on hold instead of you? Seems too good to be true with how impossible the IRS is to reach.
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StarSailor
•This sounds like a total scam. There's no way to magically skip IRS hold times. They probably just connect you to some fake "tax expert" who gives you generic advice. Has anyone actually verified this is legit and connects to real IRS agents?
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Miguel Ramos
•They use an automated system that navigates the IRS phone tree and stays on hold in your place. When an actual IRS agent picks up, you get a call connecting you directly to that agent. It's not skipping the line - you're still in the same queue as everyone else, but their system waits on hold instead of you having to listen to the hold music for hours. It absolutely connects to real IRS agents - these are the official IRS customer service representatives at the real IRS phone numbers. There's no "fake experts" involved at all. The service just handles the hold time so you don't have to waste hours with your phone glued to your ear. When I used it, I verified I was speaking to an actual IRS employee who could access my tax records when I provided my information.
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StarSailor
I need to apologize and correct myself about Claimyr. After posting my skeptical comment, I decided to try it myself since I've been trying to reach the IRS about a business tax question for weeks. I'm genuinely shocked - it actually worked exactly as described. I got a call back in about 45 minutes, and it was 100% a real IRS agent on the line. She was able to look up my business tax records and everything. I asked specifically about this Schedule C discount issue since I was curious too, and she confirmed that Line 48 "Other expenses" is indeed where customer discounts should go if you're recording them separately from income. She also mentioned that you need to include a statement clarifying what's included in that line if you go over a certain amount. Saved me hours of hold time and got a definitive answer. I was completely wrong in my skepticism and wanted to set the record straight.
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Connor O'Brien
Just to add another perspective - I'm a bookkeeper for several small businesses, and we almost always record sales net of discounts (the after-discount amount). It's simpler and accomplishes the same thing tax-wise. The only businesses I recommend tracking discounts separately are: 1) Retail businesses with complex discount programs that need to analyze discount effectiveness 2) Businesses where employees or managers can give discretionary discounts that need oversight 3) Businesses with significantly different discount rates across product lines For a small jewelry business, unless you're doing complex discount analysis, the simpler approach of just recording net sales is probably best.
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Yara Sabbagh
•What about cash discounts for early payment? Like if I give 2% off for paying within 10 days? I've heard those are handled differently than regular merchandise discounts.
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Connor O'Brien
•Early payment cash discounts are actually treated differently! Those are typically recorded as a separate line item under "Other Income" if you're the one receiving early payment, or under "Other Expenses" if you're taking advantage of early payment terms from your suppliers. The IRS views these as essentially interest for early payment rather than discounts on merchandise. For your customers who take the 2% early payment discount, you'd record the full amount as income and then the 2% as a separate expense if you want to track it. But many businesses still just record the net amount for simplicity unless they need to analyze payment patterns.
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Keisha Johnson
I always thought the advertising expenses line would make sense for discounts since technically the point of discounts is to bring in more customers? I've been putting mine there for years and never had an issue with the IRS... am I doing this wrong?
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NeonNova
•While discounts are indeed used to attract customers, the IRS doesn't consider them "advertising expenses" in the traditional sense. Advertising expenses (Line 8 on Schedule C) are typically for costs directly related to promoting your business - like ads, marketing materials, website costs, etc. Customer discounts are reductions in your sales price, not promotional costs. The proper place is either to reduce your gross receipts or to list them under "Other expenses." That said, if you've been consistently using Line 8 for years without issue, the IRS hasn't objected, but technically it's not the correct categorization according to their guidelines.
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Paolo Rizzo
Just wanted to share what happened with my craft business - I started recording everything as net sales, but when I started doing significantly more volume, my accountant suggested separating the discounts as "Other expenses" with a clear description. This actually helped me realize I was giving way too many discounts on certain product categories! By seeing the total discount amount separately on my Schedule C, I made some pricing adjustments that increased my profits by almost 15% the next year. So while tax-wise it makes no difference, the business insight from separating them out can be really valuable!
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Aaron Boston
Great discussion everyone! As someone who's dealt with this exact issue, I'd recommend starting with the simpler net sales approach (recording after-discount amounts) unless you have a specific business need to track discount patterns. One thing I learned the hard way is that if you do choose to separate discounts as "Other expenses," make sure to keep detailed records of what constitutes those discounts. During an audit, the IRS will want to see that these are legitimate customer discounts and not other types of expenses that got lumped together. Also, whatever method you choose, stick with it consistently throughout the tax year. Switching methods mid-year can create complications and potentially trigger questions from the IRS. QuickBooks actually has good reporting features for either approach if you set up your accounts properly from the start.
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CosmicCrusader
•This is really helpful advice about consistency! I'm just starting my small business and trying to set everything up correctly from the beginning. When you mention keeping detailed records for discounts - what level of detail does the IRS typically want to see? Like do I need to document the reason for each discount, or is it enough to just show the original price vs. discounted price for each transaction?
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