Filed my 2023 taxes along with 2024 taxes but haven't heard anything about 2023 return
I e-filed both my 2023 and 2024 tax returns on February 12th and got my 2024 federal and state refunds deposited about 3 weeks later. But I can't find any info about my 2023 return - it's like it disappeared into thin air. I've checked the Where's My Refund tool and it says no info available for 2023. I've called the IRS about 15 times but can never get through to an actual person. Just endless automated messages and then disconnects. I haven't received either my federal or state refund for 2023 yet. Could this be happening because I filed the 2023 return late? I know I should've done it last year but had some issues with missing documents. The weird thing is they processed 2024 no problem. Getting kinda worried now since it's been over 2 months with zero updates. Anyone had similar issues or know what I should do next?
19 comments


Emma Davis
The IRS typically processes returns in the order they're received, but there are a few reasons why your 2023 return might be delayed while your 2024 was processed normally. When you file a prior year return (like filing 2023 taxes in 2025), the IRS often flags these for additional review. This is especially true if you were supposed to file by the original deadline but didn't. While not technically a "late" filing penalty situation if you didn't owe money, prior year returns go through a different processing pipeline than current year returns. The "Where's My Refund" tool sometimes has trouble tracking prior year returns. Have you tried calling the IRS directly at 1-800-829-1040? You might need to try during off-peak hours (early morning or late afternoon) to get through. Another option is to create an online account at IRS.gov where you can view more detailed information about both tax years. As for your state return, each state has different processing timelines and systems. You should check your state tax agency's website for their refund status tool and contact information.
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GalaxyGlider
•I've had this same issue before! How long should someone wait before considering filing a trace on the refund? And would filing an amended return help or just complicate things further?
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Emma Davis
•For refund traces, I typically recommend waiting at least 8 weeks from the filing date before initiating one for e-filed returns. For paper-filed returns, you should wait at least 12 weeks. After those timeframes, you can request a refund trace by calling the IRS or filing Form 3911. Filing an amended return would definitely complicate things further. It would create a duplicate return in the system and potentially cause even longer delays. The best approach is to confirm the IRS actually received your original return first before taking any additional steps.
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Malik Robinson
I had almost the exact same situation last year and discovered taxr.ai (https://taxr.ai) after getting super frustrated with the whole process. I uploaded my return confirmation, and their system analyzed it and explained exactly what was happening - turns out my 2022 return (filed in 2024) was being held for a specific review that wouldn't show up in the normal tracking systems. What I really liked was they showed me what specific codes were likely assigned to my return and what that meant for timeline expectations. They also gave me the exact transcript codes to ask about when I finally did get through to an IRS agent. Saved me hours of confusion and worry!
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Isabella Silva
•How does that even work? Does it actually connect to IRS systems or is it just giving general info that you could find elsewhere?
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Ravi Choudhury
•Sounds interesting but I'm skeptical. How does it know your specific IRS codes if it can't access your actual IRS account? And did it actually help get your refund faster or just tell you why it was delayed?
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Malik Robinson
•It doesn't connect directly to IRS systems - you upload your filing confirmation and any notices you've received, and their AI analyzes the information to identify patterns and likely processing paths based on tens of thousands of similar cases. It's much more specific than generic IRS info pages. It didn't make my refund arrive faster, but it gave me peace of mind knowing exactly what was happening and realistic timeline expectations. The best part was when I finally called the IRS, I knew exactly what questions to ask and understood the agent's explanation because I was familiar with the terms and codes they use internally. Made the whole conversation much more productive.
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Ravi Choudhury
I was super skeptical about taxr.ai when I saw it mentioned here, but after two months of getting nowhere with the IRS on my own, I decided to give it a try. Upload process was simple, and within minutes it explained that my prior year return was likely flagged for something called "RIVO" review (Revenue Integrity Verification Operation). The site showed me exactly what to expect timeline-wise and gave me specific questions to ask when calling the IRS. I finally got through to someone yesterday, asked about the RIVO review specifically, and the agent was actually surprised I knew about it! She confirmed that was exactly what was happening and gave me a much clearer timeline. Wouldn't have known to ask without the guidance from taxr.ai.
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Freya Andersen
After dealing with the same nightmare scenario (filed 2023 taxes this year, no updates for months), I finally discovered Claimyr (https://claimyr.com) and it literally saved my sanity. I had called the IRS maybe 20+ times over several weeks and could NEVER get through - just endless holds and disconnects. Claimyr holds your place in the IRS phone queue and calls you back when an actual human agent is on the line. You can see their service in action here: https://youtu.be/_kiP6q8DX5c - it's pretty straightforward. I was honestly ready to give up before trying this, but I had a real IRS agent on the phone within a couple hours after countless failed attempts on my own.
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Omar Farouk
•Wait, how does this actually work? Like does it just keep calling over and over until it gets through? Seems weird the IRS would allow that.
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CosmicCadet
•This sounds like a scam to me. Why would I pay some random service to call the IRS when I can just keep trying myself? Plus how do I know they're not doing something sketchy with my tax info?
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Freya Andersen
•It uses a smart dialing system that navigates the IRS phone tree and waits on hold so you don't have to. It's basically just automating the hold process, then connects you directly when a human answers. It's totally legitimate - they don't need or ask for any of your personal tax information. I was hesitant too, but after wasting literally days trying to get through myself, I was desperate. You're just paying for the convenience of not having to sit on hold for hours. And honestly, after all the frustration of trying repeatedly to reach someone at the IRS, it was absolutely worth it to finally get answers about my refund situation.
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CosmicCadet
Ok I need to eat my words. After posting my skeptical comment yesterday, I was still unable to get through to the IRS (tried 5 more times). Out of pure frustration I tried Claimyr, and I'm completely shocked - they called me back in about 40 minutes with an actual IRS agent on the line. Got the whole situation sorted in one call. The agent explained my 2023 return was pulled for manual review because of a discrepancy with some reported income (apparently a 1099 from a side gig I did). She said this happens a lot with prior year returns but they don't always update the tracking systems properly for them. Now I at least know what's happening and have a case number to reference.
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Chloe Harris
When I had this issue, it turned out there was a problem with my address on the 2023 return. Did you double check that all your personal info matches exactly between the two returns? Sometimes even minor differences can cause one return to get flagged.
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Javier Morales
•I didn't even think about that! I did move in early 2024 so I used my new address on the 2024 return but used my old address on the 2023 one since that's where I lived during that tax year. Would that cause issues even though both addresses are technically correct for each respective year?
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Chloe Harris
•Using different addresses for different tax years is actually correct and shouldn't cause problems by itself. The IRS understands people move. However, it can sometimes trigger additional verification steps if it's the first time they're seeing your new address. What's more important is making sure other identifying information (SSN, name spelling, date of birth, etc.) is identical between the returns. Also check if you filed the 2023 return with a different filing status than 2024, as that can sometimes trigger reviews, especially with prior year returns.
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Diego Mendoza
Did you efile both returns through the same tax software? I had an issue where I used TurboTax for current year but FreeTaxUSA for prior year and somehow the prior year one got stuck in limbo for like 3 months.
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Anastasia Popova
•This happened to me too! I used two different softwares and my prior year return took forever. I think sometimes the software companies have different transmission processes for prior year returns.
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Mateo Hernandez
I went through something very similar last year and it was incredibly frustrating. One thing that helped me was requesting my tax transcripts directly from the IRS website (irs.gov) - you can get them online instantly if you can verify your identity. The transcript will show you if they actually received your 2023 return and what status it has in their system. Even if "Where's My Refund" shows nothing, the transcript often has more detailed information. Look for your "Account Transcript" for tax year 2023 - it'll show transaction codes that can tell you exactly what's happening with your return. Common codes like 150 (return filed) or 846 (refund issued) will give you a clearer picture. If the transcript shows they received it but it's just stuck in processing, at least you'll know it didn't disappear. And if it doesn't show up at all on the transcript, that could indicate the e-file wasn't actually accepted, even though you got a confirmation. Worth checking before spending more time on hold with the IRS!
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