Filed Feb 2024, $15,760 Refund Still Frozen After 8 Months Despite ID Verification and "Resolved" Status - Transcript Shows Strange 2023 Amendment I Never Filed

Filed my taxes back in February and had to verify my identity in April. Got 2 different 60-day review letters since then. My as of date just updated last week but I'm still waiting. Never amended my return at all. This is getting ridiculous. Anyone else dealing with this or know what's actually happening with my return? I just checked my transcript and I'm completely confused about what's going on. Here's what I'm seeing: ACCOUNT BALANCE: -$16,860.00 ACCRUED INTEREST: $0.00 AS OF: Nov. 26, 2024 ACCRUED PENALTY: $0.00 AS OF: Nov. 26, 2024 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): -$16,860.00 ** INFORMATION FROM THE RETURN OR AS ADJUSTED ** EXEMPTIONS: 01 FILING STATUS: Single ADJUSTED GROSS INCOME: $22,776.00 TAXABLE INCOME: $8,926.00 TAX PER RETURN: $887.00 SE TAXABLE INCOME TAXPAYER: $0.00 SE TAXABLE INCOME SPOUSE: $0.00 TOTAL SELF EMPLOYMENT TAX: $0.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2024 PROCESSING DATE Jun. 03, 2024 TRANSACTIONS CODE EXPLANATION OF TRANSACTION | CYCLE | DATE | AMOUNT 150 Tax return filed | 20242005 | 06-03-2024 | $887.00 806 W-2 or 1099 withholding | 04-15-2024 | -$17,547.00 810 Refund freeze | 02-16-2024 | $0.00 570 Additional account action pending | 06-03-2024 | $0.00 571 Resolved additional account action | 06-10-2024 | $0.00 977 Amended return filed | 02-21-2023 | $0.00 I don't understand why it shows "Amended return filed" from February 2023 when I never amended my return for 2023 at all. And my refund is still frozen even though it shows the "Additional account action" was resolved back in June 10, 2024. My transcript shows I should be getting $16,860.00 back, but nothing has happened since June. The refund freeze code (810) is from February 16 when I first filed, but there's nothing showing it was removed. Is this why I'm still waiting? Does anyone know what the "Additional account action pending" and "Resolved additional account action" codes mean? It's been over 8 months since I filed. What's actually going on with my refund?