Filed 2/2, IRS Giving Different Answers Each Call - ID Verify? Under Review? Transcript Shows Nothing

I've seen this exact pattern before during the 2022 filing season. Different answers on every call is unfortunately common with the IRS these days. Last year, they told my brother he needed to verify his identity but the letter never arrived. Have you checked your mail carefully? In my experience, those verification letters can look like junk mail sometimes.

I went through this exact nightmare last year. Here's what worked for me: • Don't wait for the letter - go directly to ID.me verification portal • Check if you can verify online at https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients • Call the specific ID verification number: 800-830-5084 (different than regular IRS line) • Ask specifically for a "processing delay specialist" when you call • Request they check if you're in the "Error Resolution System" (ERS) The regular agents often don't have visibility into verification status. I pushed through this by being persistent with the specialized departments.

Isn't it amazing how frustrating this process can be? I spent 4 days trying to reach someone at the IRS last month. Called over 30 times and kept getting disconnected. Don't we deserve better from our tax system? I finally tried Claimyr (https://www.claimyr.com) and they got me through to an actual IRS agent in about 15 minutes. The agent confirmed I needed identity verification and walked me through the whole process on the spot. Why doesn't the IRS just tell everyone about the verification requirement upfront? Saved me weeks of waiting for a letter that might never have arrived.

You might want to check if you have any indicators of the Path Act delay, which could potentially explain some of the processing issues. Generally speaking, if you claimed EITC or ACTC, your return might be held for additional review until approximately mid-February, though this shouldn't necessarily affect transcript visibility. In terms of technical details, the "no return received" transcript status usually indicates one of three possibilities: 1. Return is in pre-processing queue (fairly common this year) 2. Return has been selected for identity verification 3. Return has potential matching issues with W-2/1099 data The inconsistent answers suggest your return is likely in a specialized processing queue that regular CSRs don't have complete visibility into.

Based on the Transaction Code patterns you're describing, your return is almost certainly in the Identity Verification holding pattern. The fact that your WMR doesn't show the standard "still processing" message and your transcript shows no return filed are the verification hallmarks. The quickest resolution path is to proactively complete ID verification through the IRS Identity Verification Service. You don't need to wait for the letter - the system already has you flagged. Complete verification online, then expect approximately 9-21 days for processing completion. This will save you significant refund turnaround time versus waiting for correspondence.

I had this exact situation in February. Different answers every time I called. My transcript showed nothing for weeks. Here's what worked: I went directly to the ID verification portal and verified myself even though I never got a letter. Three days later my transcript updated. Money was in my account 8 days after that. Don't wait for them to get their act together - be proactive and verify yourself online. The system is broken but you can work around it.