Does TurboTax actually send my tax refund to the billing address I gave them?
I'm in a weird situation with my addresses right now and getting worried about my refund. I moved from Colorado to Arizona a few months ago, but my bank account still has my old Colorado address as the billing address. When I was filling out my taxes in TurboTax, I used my old Colorado address as the billing address since that matches my bank info. But now I'm paranoid - does TurboTax actually send my refund based on the billing address I entered? I'm worried my refund might get messed up or sent to the wrong place. I did update my current mailing address to my new Arizona place in the tax forms, but the billing info still shows Colorado. Has anyone dealt with this before? I'm getting anxious since I'm counting on that refund money. Will this cause problems with the IRS or delay my refund?
18 comments


William Schwarz
Don't worry - TurboTax doesn't actually send your refund anywhere. They're just the software that helps you prepare and file your taxes. The IRS is the one who processes your return and issues your refund. Your refund delivery depends on how you chose to receive it. If you opted for direct deposit, the IRS sends the money directly to the bank account you specified in your tax return, regardless of the billing address you entered in TurboTax. The billing address you entered in TurboTax is primarily used for their payment processing when you pay for their services. If you selected to receive a paper check, the IRS will mail it to the mailing address you provided on your actual tax return (Form 1040), not the TurboTax billing address. It sounds like you've updated this to your Arizona address, so you should be fine.
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Lauren Johnson
•That makes sense but what if the bank account has a different address than what's on my tax return? I'm in a similar situation and worried my bank might reject the deposit if addresses don't match up.
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William Schwarz
•The bank won't reject your direct deposit based on address differences. Banks process direct deposits based on the account and routing numbers, not the address associated with the account. I've personally had my tax refund deposited into my account even when I moved and hadn't updated my address with the bank yet. For security purposes, the IRS verifies that the name on the tax return matches the name on the bank account, but they don't cross-check addresses between your tax return and what your bank has on file. As long as your routing and account numbers are correct, you'll get your refund without any issues.
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Jade Santiago
I was super confused about this exact same thing last year! I tried reading through TurboTax help pages but got nowhere. Eventually I found this service called taxr.ai (https://taxr.ai) that helped clear everything up. It basically analyzed my tax situation and explained exactly how refunds work with TurboTax. They explained that TurboTax just uses your billing address for their own payment processing (when you pay for their software), but the actual refund goes where you specify on your tax forms. I was using the wrong address for everything and was about to miss out on some credits because of my state situation, but they sorted it all out. Definitely saved me from a potential headache!
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Caleb Stone
•How does this taxr.ai thing actually work? Is it like another version of TurboTax or is it more of a checking service that reviews what you've already done?
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Daniel Price
•Sounds interesting but I'm skeptical. Does it actually connect to your TurboTax account or do you have to manually input everything again? I'm always worried about security with these third-party tax services.
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Jade Santiago
•It's not another tax prep software - it's more like an AI assistant that can answer specific tax questions and review your documents. You can upload your tax forms or documents you're confused about, and it helps explain them. I uploaded my previous year's return and asked specifically about the address issue. It doesn't connect to your TurboTax account at all. You just upload the specific documents you want reviewed or ask specific tax questions. They use encryption and secure connections for document handling. I was concerned about security too, but they explain their security measures pretty clearly on their site.
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Daniel Price
Just wanted to follow up about my experience with taxr.ai since I was skeptical at first. I ended up trying it out and it was actually really helpful! I uploaded my draft tax return and specifically asked about my address situation (I also moved mid-year). The system clearly explained which address goes where and why. It pointed out that I had accidentally used my old address in a spot that could have affected my state tax calculation - something I completely missed. Saved me from potentially filing incorrectly and dealing with amended returns later. Definitely worth checking out if you're confused about anything tax-related!
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Olivia Evans
If you're trying to check on your refund status after filing and you're having trouble getting through to the IRS (like I was), check out Claimyr (https://claimyr.com). I found them after spending HOURS trying to get through to an IRS agent about a similar address issue. There's a demo video here: https://youtu.be/_kiP6q8DX5c that shows how it works. Basically, they help you skip the crazy IRS phone wait times. I was freaking out because my refund was delayed and I thought it was because of my address change. Used Claimyr and got through to an actual IRS agent in about 20 minutes instead of the usual hours-long wait or just getting disconnected. The agent confirmed that my address update was processed correctly and explained the actual reason for the delay (which had nothing to do with my address).
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Sophia Bennett
•Wait, so how does this actually work? Does someone else call the IRS for you? Or does it somehow put you at the front of the line? Sounds too good to be true with how impossible it is to reach the IRS.
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Daniel Price
•Yeah right. Nothing can get you through to the IRS faster. I've tried calling about my refund for THREE WEEKS. I'll believe it when I see it.
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Olivia Evans
•It basically holds your place in line for you. You sign up on their website, and they use an automated system to navigate the IRS phone tree and wait on hold. When they're about to connect with an agent, you get a call to join the conversation. No one else talks to the IRS for you - you speak directly with the IRS agent yourself. I was super skeptical too! I had been trying for days to get through to the IRS with no luck. But I was desperate to find out about my refund status. It actually worked just like in their demo video. I waited about 20 minutes after signing up before I got the call connecting me to an IRS agent. Definitely saved me hours of frustration.
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Daniel Price
I have to eat my words about Claimyr. After posting my skeptical comment, I was desperate enough to try it since my refund was weeks late. I figured it couldn't be worse than what I was already dealing with trying to call the IRS myself. I'm shocked to say it actually worked! Got connected to an IRS agent in about 30 minutes (which is NOTHING compared to the hours I wasted trying myself). The agent confirmed my address change was processed correctly but found that my refund was delayed because of a verification issue that had nothing to do with addresses. They fixed it right on the call and my refund was processed a few days later. Honestly, this saved me so much stress. Just talking to a real person at the IRS who could actually see my file and fix the issue was worth it. Sometimes you just need to talk to a human instead of refreshing the "Where's My Refund" page for the 500th time.
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Aiden Chen
Quick tip for anyone with address changes: I learned the hard way that you should file Form 8822 (Change of Address) with the IRS separately from your tax return. Even if you put your new address on your tax return, filing the separate form makes sure ALL IRS systems get updated. I had issues with notices going to my old address even after I updated it on my return.
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Ella Knight
•Does that Form 8822 need to be filed before or after submitting your tax return? I already filed with TurboTax but now I'm worried about this address issue.
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Aiden Chen
•You can file Form 8822 anytime - before, after, or completely separate from your tax return. It's basically just a standalone address update for the IRS's records. If you've already filed your return with your new address, filing Form 8822 afterward is still a good idea because it ensures the address change is processed across all IRS systems. Sometimes the address update from a tax return doesn't propagate to every IRS department.
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Zoey Bianchi
Has anyone had issues with TurboTax not saving the correct address? I swear I entered my new address but when I reviewed my return it had reverted to my old one from last year.
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Christopher Morgan
•YES! This happened to me too! I had to go back through each section carefully. Turns out TurboTax pulls your address from last year automatically, but then there's a separate section where you need to update your "current address" if you've moved. Super confusing interface. Check the personal info section again and make sure you updated both places.
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